Before you join these forums just to bash HMX, read this.

[Sonofmogh]

I'm so sick of this crap...
People get on these forums and their FIRST POST is "OMG! How can HMX do this??? My stuff won't work perfectly!! IDK what to do! I spent all my mcdonalds money on this game and now I can only upstrum! Durrr..... I demand all kinds of boycotts and class-action lawsuits, and angry mobs, and I'm going whip a thousand mad emoticons faces in this innane post just to let everyone know that I forgot to take my ADD medication today!!!"
Seriously, before you newbies post your hate speech towards a company that is trying very hard to bring a good product to us depite some hardware problems (that they are addressing faster than any company I've ever seen before) Read my quick tips I've assembled for your convienience:

1. Please use the search button before you post. -this forum has over a hundred threads people have started to complain about the product...before you waste your energy typing out your own rant, why not find someone elses rant and simply reply with "Hell yeah, I agree!" It's much easier for you.

2. Have some equipment that isn't working properly? Before you get all teary-eyed and complain about the "MASSIVE amount of money" you dropped on this game and start asking HMX to step up and show respect for the people who give them their money...or whatever other cliche garbage comes into your mind, go here: http://support.ea.com/rockband.php
This is the place where you can request new peripherals FREE OF CHARGE with FAST SHIPPING as well as find information that may help you fix your "broken" stuff...I'm telling you there's no hastle. Every product that has ever been introduced has had some problems or failures and it's nothing to be too upset about.

3. Please, if you are going to rant...get your facts straight first.
-HMX wouldn't puposely send out faulty equipment...what is their motivation for that? It makes their customers unhappy, and less likely to buy DLC as well as any future sequels, and it makes them have to replace a ****load of equipment...they wouldn't do that on purpose, save your conspiracy theories for the History Channel.
-Just because a lot of people on this forum are having problems with their controllers does NOT mean that all or even a majority of controllers are faulty...It's just that nobody is going to come on the forums to talk about how great everything is working for them...you see a skewed demographic.
-No HMX did not make the controllers for GH1 or GH2 (and certainly not GH3) That was Red Octane...HMX was only the developer of those games, not the producer.

4. And finally why must you complain about such trivial things!!! If you can't handle playing with the bass pedal on easy then you probably shouldn't be playing the drums at all...and I'm sorry if you have to play In Bloom six times in the BWT, but it's not a game-breaking flaw that requires the urgency of another mindless thread! Good Lord!

(This thread was started before, but was closed because of a big flame war that started for no reason, I had numerous people say that they thought this was an A+ thread, until it got derailed, therefore I'm reposting it and will make an attempt not to let it disintegrate again.)

[DoctorWho]

I don't think that most of us intend to bash HMX for the issues. In all honesty they've made an EXCELLENT game with tons of replayability value.

If you want to be mad (like me, yep I'm a PS3 owner) go kick EA in the pants!!!!! I've had ENOUGH of this 'gaming' company as they've shafted every single game that has been released in the past 12 months. They rushed HMX to get this out, and I'm certain all of the bugs weren't worked out (just read every other post on these forums). Crysis, Battlefield 2142, Need for Speed, any game with EA's name on it they've hosed.

HMX has made some great games in the past and once the kinks get worked out of this one, it will go down as one of the all-time greats and spawn many more of its kind!

HMX: Please fix the issues that we've all been having, its in your best intrest!

EA if you're reading this, GET YOUR ACT TOGETHER BEFORE YOU GO THE WAY OF ATARI!

[Maggot_Brain]

It's an awesome game and I love it! And it could be even better so I've tried to raise some issues but hopefully not in a juvenile way.

(I've downloaded 9 DLC songs so far, so I plan to play RB for a long time.)

[SoulScreme]

Umm, we're consumers and we have a right to bash the company if we are unhappy with the product. Personally, I do not fault them for anything other than lack of communication. The game has been out for a week now and there has been no word out of them.

[logicalnoise]

Umm, we're consumers and we have a right to bash the company if we are unhappy with the product. Personally, I do not fault them for anything other than lack of communication. The game has been out for a week now and there has been no word out of them.

they don't lack communication. They can't comment because there's nothing to say. They will make an annoucement once everything is figured out. Until then whats the point of saying anything. and HMX has a great dialogue with it's fans. HMSsean and HMXjohnlok really do give us a nice doorway into HMX. This close after launch and with so much going on they've had to go into lockdown so to speak. They are still reading all the comments and weill start speaking out once they get a chance and actually have something to say.

[pvtGramps]

Wait till after the first of the year and the whole giftcard thing wears off after christmas. I'm more than certain that they'll be on the ball then, especially after they find the groove with the DLC (I remember seeing some Rock Blog postings by a dev being freaked out by the speed they were having to put DLC out at.) and the deal with the instruments they'll be back at 100% even with EA on their backs.

Anyway, I wanna toss my thanks to Harmonix for the awesome freakin' job on this game. I gotta say, hardware issues aside, it's amazing. Look at some of the stuff that's already come out of this, it's pretty cool.

[SoulScreme]

Wait till after the first of the year and the whole giftcard thing wears off after christmas. I'm more than certain that they'll be on the ball then, especially after they find the groove with the DLC (I remember seeing some Rock Blog postings by a dev being freaked out by the speed they were having to put DLC out at.) and the deal with the instruments they'll be back at 100% even with EA on their backs.

Anyway, I wanna toss my thanks to Harmonix for the awesome freakin' job on this game. I gotta say, hardware issues aside, it's amazing. Look at some of the stuff that's already come out of this, it's pretty cool.

Wait, wait a friggin month for a feature that was supposed to be included at launch? And they may not have a definitive answer, but right now I don't even know if they plan on fixing the Les Paul issues on PS3.

[Quastor]

Wait, wait a friggin month for a feature that was supposed to be included at launch? And they may not have a definitive answer, but right now I don't even know if they plan on fixing the Les Paul issues on PS3.

What features? The only problem I see are the broken guitars. The PS3 Les Paul isn't really in their hands, and the rest of the requests for "patches" don't even need to responded to. Unless it's a potential game-stopping bug, there doesn't need to be patches.

[KeithSkins]

Thanks for posting this thread... I think everyone could stand to read it and take it into account before posting. No one is saying that you don't have the right to be disappointed or upset if you received faulty equipment, but for the sanity of others on the forums, there's no need for dozens of repeat posts flooding the site.

That said, I'm not sure where this "lack of communication" idea is at. They've set up a pretty responsive support site to try to rectify hardware issues (which I still maintain is probably in the vast minority of bundles sold) and they've made Sean and John quite accessible during the whole process. They simply don't have the resources to respond to every single repeat post with the same information.

As for the GH3 controller issue, while I've never heard them explicitly say that they were planning on supporting their chief competitor's product, all indications point to them trying to work out a solution for PS3 owners. I don't know what more anyone could ask of them.

So many reactionaries on this forum all of a sudden... shame, as I used to really enjoy coming here.

[SoulScreme]

Thanks for posting this thread... I think everyone could stand to read it and take it into account before posting. No one is saying that you don't have the right to be disappointed or upset if you received faulty equipment, but for the sanity of others on the forums, there's no need for dozens of repeat posts flooding the site.

That said, I'm not sure where this "lack of communication" idea is at. They've set up a pretty responsive support site to try to rectify hardware issues (which I still maintain is probably in the vast minority of bundles sold) and they've made Sean and John quite accessible during the whole process. They simply don't have the resources to respond to every single repeat post with the same information.

As for the GH3 controller issue, while I've never heard them explicitly say that they were planning on supporting their chief competitor's product, all indications point to them trying to work out a solution for PS3 owners. I don't know what more anyone could ask of them.

So many reactionaries on this forum all of a sudden... shame, as I used to really enjoy coming here.

It's just annoying that it has nothing to do with it being the GH3 guitar since they did it on 360. Clearly it's some sort of bug in the PS3 version that could be patched. However, they have yet to say anything about patching it. PS3 owners are sick of being screwed by game companies too lazy to do things properly on the console. Luckily 95% of the features in this game work on PS3.

[Akzidenz]

Would Harmonix purposely send out faulty equipment? No, probably not, they seem like a really great group of people with a stronger love for their fans than the average business.

But that doesn't mean they shouldn't be held accountable for faulty equipment.

And return policy or not, there's a massive amount of faulty equipment. Everyone I know who's bought the game has sent off for a replacement guitar.

Is it okay that so many Xbox 360s have the RROD problem, just because they come with a warranty?

[Rocket]

I picked up Rockband 3 days ago and 3 of us have played for at least 20 hours. This is an incredible game and one of the funnest to play with a group of people. Not to jinx myself but I haven't experienced any problems with the equipment, and once I calibrated my TV everything runs in sync.

Hopefully there are more people who have experienced nothing but positive regarding this game. Good rockin' to everyone! :)

[KeithSkins]

It's just annoying that it has nothing to do with it being the GH3 guitar since they did it on 360. Clearly it's some sort of bug in the PS3 version that could be patched. However, they have yet to say anything about patching it. PS3 owners are sick of being screwed by game companies too lazy to do things properly on the console. Luckily 95% of the features in this game work on PS3.

Considering I've never heard them claim to support the Les Paul, considering they probably wouldn't have had access to the controller with time to do anything about it, and considering that they don't have any corporate responsibility to support their competition's product, I have a hard time calling it a bug, laziness, incompetence, or a broken feature.

I'm a PS3 owner as well, and while I'm annoyed at several of the development issues on other games (framerates on EA Sports titles, anyone?), I don't know how you can compare the two situations. If you assumed that the Les Paul would work at launch on the PS3, that's on you, not Harmonix. How can you expect them to comment on another company's product?

[Desaevio]

Glad someone said as much. All of the knee-jerk childishness rampant on these once peaceful boards doesn't endear anyone to their woes. I've a dead Strat on my floor and I'm waiting for it's replacement. I want to go back to shredding and getting boo'd off the stage at 97-freaking-% into Green Hills, too, but pissing and moaning about it doesn't make it get fixed any faster. HMX is probably in full-tilt scramble mode trying to figure out what's gone wrong, why, and how to fix it all.

Would be nice to see HMXsean hop on and simply note: "That's jacked up, yo."

[SoulScreme]

Considering I've never heard them claim to support the Les Paul, considering they probably wouldn't have had access to the controller with time to do anything about it, and considering that they don't have any corporate responsibility to support their competition's product, I have a hard time calling it a bug, laziness, incompetence, or a broken feature.

I'm a PS3 owner as well, and while I'm annoyed at several of the development issues on other games (framerates on EA Sports titles, anyone?), I don't know how you can compare the two situations. If you assumed that the Les Paul would work at launch on the PS3, that's on you, not Harmonix. How can you expect them to comment on another company's product?

The problem is that preview build of Rock Band had support for the PS3 Les Paul, when it went to retail something changes. It wasn't the Les Paul. Must have been the software.

http://www.1up.com/do/newsStory?cId=3164005

[turnthree]

I pre-ordered 3 or 4 months ago and picked up my bundle as soon as game stop opened so my copy wouldn't be sold. I was very let down when I got home that afternoon and wanted to play with my wife and son but couldn't because the mic was faulty. I thought no big deal, went to the support site and ordered a new one. The next night, after five to six hours of total game play my guitar quits working properly. I love the set list, love the multi-player idea of the the game but at this point I'm disappointed. The support site was very quick and easy to use but that doesn't mean I'll get my replacement instruments any quicker. I picked 2nd day on both instruments and neither have shipped, and yes I understand Thanksgiving was last week.

[KeithSkins]

The problem is that preview build of Rock Band had support for the PS3 Les Paul, when it went to retail something changes. It wasn't the Les Paul. Must have been the software.

http://www.1up.com/do/newsStory?cId=3164005

I don't see a thing on that page that refers to PS3.

[Sonofmogh]

It's an awesome game and I love it! And it could be even better so I've tried to raise some issues but hopefully not in a juvenile way.

(I've downloaded 9 DLC songs so far, so I plan to play RB for a long time.)
Right on man! WAY 2 B!!!


they don't lack communication. They can't comment because there's nothing to say. They will make an annoucement once everything is figured out. Until then whats the point of saying anything. and HMX has a great dialogue with it's fans. HMSsean and HMXjohnlok really do give us a nice doorway into HMX. This close after launch and with so much going on they've had to go into lockdown so to speak. They are still reading all the comments and weill start speaking out once they get a chance and actually have something to say.
Ummm...what he said^^^^^^^!!! If this whole issue could be likened to a scrolling note chart on Rock Band, then logicalnoise just FC'ed it!!! 5 star commentary my friend!:)

Basically, if there is something that is urgent or serious enough that HMX needs to make an announcement, they will. If not (which is probably the case) then they won't, but don't expect them to start addressing things publicly right out of the gate before they've even had a chance to accumulate some feedback. What do people think HMX needs to make all these "announcements" about? If it is a hardware problem I don't see why they need to make a big announcement...they've got a support website that is doing a good job at fielding complaints and return requests...no questions asked. If your guitar is busted, don't sit glued to your computer waiting for an announcement...try upstrumming for a while until the replacement comes! If your drum set won't register rolls send it back or play on a lower difficulty...if your bass pedal broke in half...well, I guess you should probably learn how to play the drums properly :rolleyes: ...if there is some other issue that HMX should be addressing then IDK what it is...I'm a 360 owner, but I know a lot of these problems ppl are griping about come from the PS3 camp...sorry for you, but there are places on this forum where you can post your concerns in a civilized manner, rather than throwing your own little temper tantrums and then clicking refresh every 20 seconds to see how many people have read your unoriginal rant...I'm not saying that everyone is like this, but some people are and they need to get a clue.

[mind_in_rewind]

The problem is that preview build of Rock Band had support for the PS3 Les Paul, when it went to retail something changes. It wasn't the Les Paul. Must have been the software.

http://www.1up.com/do/newsStory?cId=3164005They got that information from IGN, who did NOT test PS3 compatibility, only 360. There was no PS3 version available to test.

[Sonofmogh]

It's just annoying that it has nothing to do with it being the GH3 guitar since they did it on 360. Clearly it's some sort of bug in the PS3 version that could be patched. However, they have yet to say anything about patching it. PS3 owners are sick of being screwed by game companies too lazy to do things properly on the console. Luckily 95% of the features in this game work on PS3.
Unfortunately for you, it's not the companies so much as it is the console...I know this sounds like a console war that I'm starting, but it's not...just hear me out before you get too freaked out. The PS3 is notoriously hard to build games for, the custom advance processors that make the PS3 graphically better and more powerful than the other two consoles also make it much more time-consuming to write games for. This FACT when combined with the fact that a very small percentage of gamers are PS3 users (when compared to the other two consoles) is the reason why game developers tend to target the 360 when designing games and then kinda port the titles over to the PS3...it's not that they are purposely trying to screw you over, it's just that they are trying to save money. If game designers were to spend time creating a 360 build and then a PS3 build it would either cost PS3 and/or 360 owners more money to buy these games (because the developers would have to hire additional laborers) or the release of these games would be pushed back by many months. PS3 exclusive titles like MGS4 look great and run smoothly because they development team has been able to dedicate 100% of it's time to creating PS3 specific content...but cross-platform titles always seem to look and run better on the 360, because they've been built from the ground up to run on that console...If more people were to BUY a PS3 however, there may be a change in this trend because game companies would feel more pressure to make quality content for the PS3 audience...right now though there isn't a big enough market per se for PS3 titles to make it worth game developers time. This is why these console specific bugs appear and people like you get shafted. I'm sorry. Now the reasons WHY noone is buying the PS3 (especially in the U.S.) is another issue and I don't feel I should speak to that point out of fear of starting an unnecessary console war. I'll just say that there is becoming less and less of a reason to not buy one...back when the console was first launched there were so many problems with the PS3 that it was laughable to even consider buying an overpriced piece of garbage like the Playstation 3...now however, the price has been slashed, the console is finally getting some games, not to mention some hot exclusives like Heavenly Sword and MGS4 that should have 360 owners like me green with envy in the coming months...so maybe your platform could make a comeback this holiday and then Sony will have a big enough market share to start demanding more intensive care from designers and publishers.

About RB though, I don't know, but I think there is some information about the compatibility issue somewhere on this site, you might want to look around for it if you've not read it already. I don't think HMX has made an official statement yet, but the game's only been out for a week, give them some time. If the PS3 les paul won't work with RB and it was supposed to, expect either a patch coming within a month or so, or expect an announcement from EA and/or HMX within the next couple weeks...if you don't get either of those within those approximated time frames then I'd be really worried/angered. Otherwise if you have to complain, there are pre-established threads for discussion of this problem...I know you don't feel as powerful if you complain on page 12 of someone elses thread, but if every single person made an OP everytime they had a problem with the game, the forum would fall into chaos...I'm not accusing you of being one of those people who do that, but if you were thinking of doing so, reconsider.
Okay?

[raine697]

I agree about EA. I was very disappointed when I found out they produced this game, because all of their stuff is rushed, mainstream crap and they seem to only care about money. I love Harmonix, personally. I don't like the Fender as much as the X-plorer, and yes the strum bar doesn't feel great and the buttons make annoying clicks, but damn if it doesn't look good. And it sits in a much better position, more like a real guitar, with the second guitar strap hook being further down the body. I really like the effort for progress.

And my drums work perfectly. If I could complain about anything it would be that I'm having trouble finding a height setting that is perfect for me. But that's really my problem, not a hardware problem.

Sonofmogh, I like what you're doing here.

P.S. No, you do not have some god-given right to bash a friendly, hard-working company that really cares about what they are doing and who they are doing it for just because of a few technical difficulties. Your bad attitude is not wanted here, my friend.

[RaZoRWiRE]

P.S. No, you do not have some god-given right to bash a friendly, hard-working company that really cares about what they are doing and who they are doing it for just because of a few technical difficulties. Your bad attitude is not wanted here, my friend.

I don't believe many of the angered RB owners believe this is a "god-given right" but rather a right that they earned via a $170 transaction. Just wanted to point out another perspective.

[turnthree]

P.S. No, you do not have some god-given right to bash a friendly, hard-working company that really cares about what they are doing and who they are doing it for just because of a few technical difficulties. Your bad attitude is not wanted here, my friend.

Where do I buy the HMX cool aid?

No, I don't know all the details but why did HMX work with EA?

[mind_in_rewind]

EA is merely a distributor. They had nothing to do with the development of the game, at all.

[Tempdark]

Ok, I have read through numerous threads about how Rock Band never explictly stated the GH3 Les Paul would work with rock band. Well that is absolutely correct. That beind siad I would like to point out a couple things.

1. For the PS3 Harmonix and EA games released a standalone Rock Band Disc ( I.E. The game with out all of the instruments). Why is this important?
Well since they have not yet released stand alon equipment for purchase one has to assume that EA believed prior to release that the GH3 PS3 Les Pauls would function fine on their software. I only say this due to the fact why would any company release a game that can not be played with controllers that are currently on the market.

2. Lets assume that what that number 1 is wrong. Then that tells me that EA intended to also release additional controllers out side the box set so that people could purchase only the itmes that interested them.
If this is the case then I am going to assume that they were made aware of the defected Guitars and drum kits prior to release date and begin retrofitting their current inventory in preperation of the massive backlash from those that purchased the Boxed set and in their haste forgot to inform the retailers to pull the stand alone game copys.

In closing taking either stance I have presented here Rock Band owes all of its customers an apology for their short sightedness in persuit of making a Dollar.

[SSPWOLF]

1) The Les Paul controller is legally not within the domain of HMX.

2) HMX has met it's legal obligations concerning the content of the game. By purchasing a software product you agree that the product is produced "as is". Patches for bugs are in a companies best interest, but they have no legal obligation, unless someone else saw a "Satisfaction guaranteed" claim somewhere that I didn't.

3) HMX has met it's legal obligation to replace or repair faulty hardware.

4) HMX has taken many extra steps to go beyond thier legal obligations and provide communication with thier user base at large, showing altruistically that they are interested in the satisfaction of thier customers.

5) PS3 gets a wireless controller because of the Sony architecture. Xbox360 gets to use 3rd party peripherals because of the Microsoft architecture.

6) With a price tag of approx. 180 HMX is not targetting bargain gamers. They forcasted that they'd run in the black by appealing to boutique gamers, hardcore gamers, and fans of the genre without the neccessity to neccessarily appeal to bargain gamers. They were correct. I'm sure they wish they could find a way to get your 30-60 bucks too... but for the most part I'm certain they are quite happy getting everyone elses 180 bucks instead of your 30-60. (this being the general "YOU" not anyone particular "you" in specific)

7) Consumers have every right to express dissatisfaciton and frustration. This is an excellent place to do so, however the old saying still rings true "you get more flies with honey"

8) Traditionally.. companies don't "fix" things within the first few months. MAY I DIRECT YOUR ATTENTION TO WINDOWS VISTA. The richest company in the world can't get thier software to work better than "Broken and completely ****ing worthless" while HMX, arguably a niche' genre company, shipped a polished game with "FEATURES" to be added later.

9) Vocalists unite, we need Sublime songs in this game!

(last one added because, well... I typed a lot, I deserve to sneak it in there!)

[Ventura]

1) The Les Paul controller is legally not within the domain of HMX.


And that's why I don't think this patch is ever gonna see the light of day. Seriously. If Activision really did step up and get their lawyers involved, then we're not going to see this patch unless they have a change of heart.

I just hope a lot of gamers remember, and then vote with their wallets in the future by choosing to never buy another Activision product again.

[Ryder35]

If it turns out that activision block this patch I for one am happy never to buy GH3, I only want it for the guitar anyway

[SSPWOLF]

If it turns out that activision block this patch I for one am happy never to buy GH3, I only want it for the guitar anyway

With the fickleness of the purchasers of Rock Band (not you specifically, person whom I quoted... ) I can't imagine anyone ever playing any of the guitar hero games.

The thousands of posts griping about the issues with the BWT mode, logically, mean that the Solo Tour is NOWHERE NEAR good enough to make a whole game...

and that's ALL guitar hero is... Solo Tour mode.


Solo Tour is a small component of Rock Band and it's incredibly deeper than the entire disc that ships with GH3.

Funny, I don't recall reading as many gripes about GH3 which is an obviously inferior game.


Just goes to show.. the more you give people the more they demand from you.

[darksimpi]

With the fickleness of the purchasers of Rock Band (not you specifically, person whom I quoted... ) I can't imagine anyone ever playing any of the guitar hero games.

you really can't imagine any rock band purchaser playing guitar hero? really? i can't imagine you thinking a lot before writing something like that. they're two very similar games with mostly different track lists. hell, i know some people who want rock band purely for its guitar stuffs and will not buy it with the drums or mic.

wow, i'm still confused as to why you can't see rock band players buying guitar hero games.

but as to joining thse forums to bash hmx, its not just to complain mindlessly saying "OMG THE LES PAUL DOESNT WORK ON THE PS3 DEATH TO ALLS" i'm more complaining about the fact that harmonix has said things and lied. like, "we're going to release a patch today". fine, that never came about. truth be told, i'm a little soar they got our hopes up. also, it says right on the box of the ps3 game that its "compatible with most music controllers" yet the game is compatible with no alternative drums or guitar except the one that it comes packaged with. i feel here like harmonix is screwing us a bit by saying this, but thats just me personally.

[Graybeard]

you really can't imagine any rock band purchaser playing guitar hero? really? i can't imagine you thinking a lot before writing something like that. they're two very similar games with mostly different track lists. hell, i know some people who want rock band purely for its guitar stuffs and will not buy it with the drums or mic.

wow, i'm still confused as to why you can't see rock band players buying guitar hero games.

but as to joining thse forums to bash hmx, its not just to complain mindlessly saying "OMG THE LES PAUL DOESNT WORK ON THE PS3 DEATH TO ALLS" i'm more complaining about the fact that harmonix has said things and lied. like, "we're going to release a patch today". fine, that never came about. truth be told, i'm a little soar they got our hopes up. also, it says right on the box of the ps3 game that its "compatible with most music controllers" yet the game is compatible with no alternative drums or guitar except the one that it comes packaged with. i feel here like harmonix is screwing us a bit by saying this, but thats just me personally.

No its not just you. Alot of people are feeling that way now but then again alot of people have been fans of Harmonix so long that they feel the need to stand up for them. Even when the company is screwing them over they are blinded by all the good the company has done in the past. I really dont see why, yes it is a good company but, when a company promises things that YOU the consumer PAY for its just not good business (reminds me of all the promises made of Fable yes it was a good game but TONS of stuff was left out that had been promised which REALLY sucked ) and you people have to understand Fans or not why others are upset.

[Jsnkr9216]

I find it funny that when the mods, namely Sean release good news people are like "Oh Harmonix is the best company, RB is so frickin' sweet and they're working for the people unlike so many other companies!"

But as soon as Harmonix runs into trouble with trying to fix something they're new at, as well as trying to keep the steady stream of DLC for people, on top of press and their nationwide tour, people go to "God Harmonix sucks! Such a waste of time waiting for an update from hard workers with 5950290 ******s breathing down their necks"

Just relax and enjoy the damn game. If you don't like it, take it back or something.

[Tempdark]

I love the concept of rockband, and you are absolutly right HMX is inn this to make money. At the same time Making a bold statement that a game will work with other periphreals with out actually knowing this to be true was not the best move. As for the patch that I saw posted about beggining of the week, well nothing has yet come of that.

Did activision really block the release? Only EA and Activsion know that answer, but why would you anounce to the world hey we have a patch if you had not already cleared any and all possible leag hurdles.

As for comparing Rockband to Vista, probably the worse comaprison I have seen.

[Tempdark]

I find it funny that when the mods, namely Sean release good news people are like "Oh Harmonix is the best company, RB is so frickin' sweet and they're working for the people unlike so many other companies!"

But as soon as Harmonix runs into trouble with trying to fix something they're new at, as well as trying to keep the steady stream of DLC for people, on top of press and their nationwide tour, people go to "God Harmonix sucks! Such a waste of time waiting for an update from hard workers with 5950290 ******s breathing down their necks"

Just relax and enjoy the damn game. If you don't like it, take it back or something.

Well stop with the DLC until you fix the major issues such as compatabilty, and getting your product up to Par. You can release 300 different downloads but if noone has instramnets to play the game what good is it.

[Captiosus77]

This is the place where you can request new peripherals FREE OF CHARGE with FAST SHIPPING as well as find information that may help you fix your "broken" stuff.

I agree with all of your post but did want to just make a quick clarification to the quote above.

It's 'free of charge' with a caveat - it's only completely free if you opt to get the guitar coffin and send the bad one back before getting the replacement. Choosing the express shipping temporarily costs you $125. Sure, you'll get it back when they get the bad guitar back, but a $125.00 account hold during the duration of transit isn't exactly free. We're into week 3 now and one of my friends still has a $125.00 hold on his credit card even though the UPS tracking shows that the bad guitar was delivered a week ago.

Caveat emptor, as always. :)

[ixFatalDeathxi]

Im With you

[CowboyGP]

I'm so sick of this crap...
People get on these forums and their FIRST POST is "OMG! How can HMX do this??? My stuff won't work perfectly!! IDK what to do! I spent all my mcdonalds money on this game and now I can only upstrum! Durrr..... I demand all kinds of boycotts and class-action lawsuits, and angry mobs, and I'm going whip a thousand mad emoticons faces in this innane post just to let everyone know that I forgot to take my ADD medication today!!!"
Seriously, before you newbies post your hate speech towards a company that is trying very hard to bring a good product to us depite some hardware problems (that they are addressing faster than any company I've ever seen before) Read my quick tips I've assembled for your convienience:

1. Please use the search button before you post. -this forum has over a hundred threads people have started to complain about the product...before you waste your energy typing out your own rant, why not find someone elses rant and simply reply with "Hell yeah, I agree!" It's much easier for you.

2. Have some equipment that isn't working properly? Before you get all teary-eyed and complain about the "MASSIVE amount of money" you dropped on this game and start asking HMX to step up and show respect for the people who give them their money...or whatever other cliche garbage comes into your mind, go here: http://support.ea.com/rockband.php
This is the place where you can request new peripherals FREE OF CHARGE with FAST SHIPPING as well as find information that may help you fix your "broken" stuff...I'm telling you there's no hastle. Every product that has ever been introduced has had some problems or failures and it's nothing to be too upset about.

3. Please, if you are going to rant...get your facts straight first.
-HMX wouldn't puposely send out faulty equipment...what is their motivation for that? It makes their customers unhappy, and less likely to buy DLC as well as any future sequels, and it makes them have to replace a ****load of equipment...they wouldn't do that on purpose, save your conspiracy theories for the History Channel.
-Just because a lot of people on this forum are having problems with their controllers does NOT mean that all or even a majority of controllers are faulty...It's just that nobody is going to come on the forums to talk about how great everything is working for them...you see a skewed demographic.
-No HMX did not make the controllers for GH1 or GH2 (and certainly not GH3) That was Red Octane...HMX was only the developer of those games, not the producer.

4. And finally why must you complain about such trivial things!!! If you can't handle playing with the bass pedal on easy then you probably shouldn't be playing the drums at all...and I'm sorry if you have to play In Bloom six times in the BWT, but it's not a game-breaking flaw that requires the urgency of another mindless thread! Good Lord!

(This thread was started before, but was closed because of a big flame war that started for no reason, I had numerous people say that they thought this was an A+ thread, until it got derailed, therefore I'm reposting it and will make an attempt not to let it disintegrate again.)

Sonofmogh,

While I agree with much of the essence of your OP (the annoyance of people not finding the proper thread and posting new overly dramatic rants), there are a few points I disagree with.

1. "...you can request new peripherals FREE OF CHARGE with FAST SHIPPING as well as find information that may help you fix your "broken" stuff...I'm telling you there's no hastle...." It should be pointed out that your credit/debit card IS charged until they receive your original peripheral back from you. A minor point, granted. However, if one has just paid a lot of bills when the debit hold comes through, their checking account could be overdrawn. Not exactly "free" in every sense of the word. Totally within reason as a fraud protection device, though. Personally I used the "normal" (actually free) method for returning my Strat. And while I agree that EA's responses have been speedy and friendly, it has been 9 days since they received my original. I should have received my replacement by now. I'm just glad I have the 360 and the GH3 Les Paul.

2. "...HMX wouldn't puposely send out faulty equipment...what is their motivation for that?..." I think it is likely that they knew of potential problems, particularly with the strum bars. They may not have known the extent of the problem, and likely didn't have any way to quickly identify which controllers were bad before shipping. Delaying the drop date of such a highly anticipated game for what may not have been an huge issue wouldn't make business sense. If you've ever seen the movie "Fight Club", there's a scene where the process of recalling a car is discussed. If "A" is the number of potential cars with the defect, and "B" is the estimated cost of settling lawsuits and "C" is the cost of recalling all cars with a potential defect -- if "B" is less than "C", there is no recall. This is a similar situation. As you've pointed out it is very possible (if not likely) that the majority of initial-shipment controllers are fine. Thus, the potential damage of some unhappy customers who received faulty guitars is far lower than the damage would have been from delaying the initial shipment. Just good business.

It's unfortunate that many people have over-reacted. Suggesting a class-action lawsuit is assinine. As is a boycott. It's frustrating, I know; I'm in the "faulty strumbar" boat with the rest of 'em. Coming on the boards to vent a little and express one's frustration is one thing. Suggesting an organized effort to damage a company that is clearly trying to make things right is quite another.

For the record: I think many of the other issues that we've been talking about (BWT online, etc) were likely intended for the first port, but couldn't be perfected in time so they were left out. I fully expect patches/fixes for most of them in due time. That being said, if they weren't meant to be included we should all come on here and voice our desire that they SHOULD be so that the developers know what we want.

So I guess I'm kind of middle of the road at the moment. I don't think HMX, EA, Activision need to be vilified or threatened, but I also don't think their good intentions are enough for them not to be called to task for shortcomings.

Great post, you brought a lot of important points into the discussion!

[StiffEdub]

Sonofmogh,

While I agree with much of the essence of your OP (the annoyance of people not finding the proper thread and posting new overly dramatic rants), there are a few points I disagree with.

1. "...you can request new peripherals FREE OF CHARGE with FAST SHIPPING as well as find information that may help you fix your "broken" stuff...I'm telling you there's no hastle...." It should be pointed out that your credit/debit card IS charged until they receive your original peripheral back from you. A minor point, granted. However, if one has just paid a lot of bills when the debit hold comes through, their checking account could be overdrawn. Not exactly "free" in every sense of the word. Totally within reason as a fraud protection device, though. Personally I used the "normal" (actually free) method for returning my Strat. And while I agree that EA's responses have been speedy and friendly, it has been 9 days since they received my original. I should have received my replacement by now. I'm just glad I have the 360 and the GH3 Les Paul.

2. "...HMX wouldn't puposely send out faulty equipment...what is their motivation for that?..." I think it is likely that they knew of potential problems, particularly with the strum bars. They may not have known the extent of the problem, and likely didn't have any way to quickly identify which controllers were bad before shipping. Delaying the drop date of such a highly anticipated game for what may not have been an huge issue wouldn't make business sense. If you've ever seen the movie "Fight Club", there's a scene where the process of recalling a car is discussed. If "A" is the number of potential cars with the defect, and "B" is the estimated cost of settling lawsuits and "C" is the cost of recalling all cars with a potential defect -- if "B" is less than "C", there is no recall. This is a similar situation. As you've pointed out it is very possible (if not likely) that the majority of initial-shipment controllers are fine. Thus, the potential damage of some unhappy customers who received faulty guitars is far lower than the damage would have been from delaying the initial shipment. Just good business.

It's unfortunate that many people have over-reacted. Suggesting a class-action lawsuit is assinine. As is a boycott. It's frustrating, I know; I'm in the "faulty strumbar" boat with the rest of 'em. Coming on the boards to vent a little and express one's frustration is one thing. Suggesting an organized effort to damage a company that is clearly trying to make things right is quite another.

For the record: I think many of the other issues that we've been talking about (BWT online, etc) were likely intended for the first port, but couldn't be perfected in time so they were left out. I fully expect patches/fixes for most of them in due time. That being said, if they weren't meant to be included we should all come on here and voice our desire that they SHOULD be so that the developers know what we want.

So I guess I'm kind of middle of the road at the moment. I don't think HMX, EA, Activision need to be vilified or threatened, but I also don't think their good intentions are enough for them not to be called to task for shortcomings.

Great post, you brought a lot of important points into the discussion!


So i am just wondering about something that all In the Hardware and Software industry know about....Quality Assurance.

Did HMX get "pimped kit's that did not break"....Or did HMX get pimped by EA for the apparent lack of Hardware QA. HMX, did you ever get a production kit prior to shipping and test it? The funny thing is that all the reviews from ALL media outlets say this is good game...Did IGN's, teamxbox's, Gamespots, or anyone from the media circuit get faulty hardware....And if so....I highly doubt they had to pony up a DC to CC to get new instruments...But that was probably solved by shipping multiple kits to the reviewers.

[SpikeX]

Wow... That was like... an anti-rant rant. Ironic.

[SSPWOLF]

you really can't imagine any rock band purchaser playing guitar hero? really? i can't imagine you thinking a lot before writing something like that. they're two very similar games with mostly different track lists. hell, i know some people who want rock band purely for its guitar stuffs and will not buy it with the drums or mic.

wow, i'm still confused as to why you can't see rock band players buying guitar hero games.
.



Please re-read my post.

I was making a blanket statement on the fact that people are crying about the Solo Tour mode in Rock Band saying "It is teh sux!" when in reality the solo tour in rock band is better by itself than the entire Guitar Hero Game.

I was being sardonic.

Posting blatant flame bait such as "I really can't imagine you thinking a lot..." simply asserts your wish to enter into abrasive dialogue. I'm happily able to accomodate you.

So I will use small words and attempt to be more plain:


1) GH3 is teh same az solo tor in rok band but with coop mode and more differunt stuffs in teh store

2) rock band has morez modez dan just dat

3) so it is (what's a smaller easier understand word than ironic??) i-ron-ic that pepole dont like rb solo tor when dey are teh luvzor gh3

[Visceralguy]

I'm so sick of this crap...

Like an above poster I was struck with the irony of the OPs post too. Was good for a laugh though :P But seriously, if just encountering threads on a forum (in other words, text written by strangers you can just ignore) makes you need to blow off steam with a rant, just imagine getting caught up in a tech support nightmare.

While all the statements people make while in this state (class action lawsuit, etc) might not be valid, that doesn't mean they don't have a legitimate need to blow off steam (More of a right than you, whose frustration seems based entirely off reading. You can choose not to read/not to click on topics you don't want to read, it's much more difficult to ignore a nearly 200 dollar product bundle sitting in your house with critical unresolved tech issues that need to be addressed before Christmas).

My advice? Let the people with actual reasons to be frustrated rant, and choose to ignore them if you're 'so sick of this crap' because like it or not, nobody has to take their cues on how to feel from you any more than you have to take mine.

[SSPWOLF]

Like an above poster I was struck with the irony of the OPs post too. Was good for a laugh though :P But seriously, if just encountering threads on a forum (in other words, text written by strangers you can just ignore) makes you need to blow off steam with a rant, just imagine getting caught up in a tech support nightmare.

While all the statements people make while in this state (class action lawsuit, etc) might not be valid, that doesn't mean they don't have a legitimate need to blow off steam (More of a right than you, whose frustration seems based entirely off reading. You can choose not to read/not to click on topics you don't want to read, it's much more difficult to ignore a nearly 200 dollar product bundle sitting in your house with critical unresolved tech issues that need to be addressed before Christmas).

My advice? Let the people with actual reasons to be frustrated rant, and choose to ignore them if you're 'so sick of this crap' because like it or not, nobody has to take their cues on how to feel from you any more than you have to take mine.



This is an eloquently stated post and worth reading.

I agree with you 99 percent.

There's still the fact that the conspiracy theories of "HMX you screwed me on purpose!" are trite and annoying in the light that they are A) people too and B) a business that wants to make money, so it's doubtful they cackle with glee every time people get screwed by something they've done


other than that.. you raise an extremely valid point and I have to say I wish more people looked at things this way.

Kudos.