albinousrex
11-28-2007, 09:07 AM
Hello -albinousrex-,
Thanks for contacting EA Technical Support! I do apologize for the inconvenience you're experiencing with the game right now. I understand you're having issue with Rock Band for the Xbox 360, and I know how frustrating that is. Rest assured that I would try my very best to assist you resolve the issue as quickly as possible.
First let me assure you that I have read and understood the email you sent before replying. I also understand that you are a well valued member of the rock band community. Furthermore, this is not a computer generated auto response.
Unfortunately, we here at technical support do not have any information regarding the issue or question as technical support is mainly concerned with troubleshooting technical issues, such as the game crashing or loading issues. If you have any comments or suggestions please post on the appropriate game forums.These forums are maintained and monitored by the community leaders and production team. By posting on these forums you will be able to submit direct feedback to the appropriate person. Please make sure that you follow the EA terms of service when posting. You must have an EA member account in order to post on the forum.
• Click here http://community.rockband.com/vbforum/ to go to our forum site.
• Click on the appropriate genre for your game.
• You will be brought to a page containing the forum direct links. Click on the appropriate forum section under your game title.
• If there is no Suggestions section, please post in the General section.
I hope that the information I have given will be of service with you.
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com).
Thanks!
Glenn A.
EA Tech Support
at least the response was kind hearted :)
Thanks for contacting EA Technical Support! I do apologize for the inconvenience you're experiencing with the game right now. I understand you're having issue with Rock Band for the Xbox 360, and I know how frustrating that is. Rest assured that I would try my very best to assist you resolve the issue as quickly as possible.
First let me assure you that I have read and understood the email you sent before replying. I also understand that you are a well valued member of the rock band community. Furthermore, this is not a computer generated auto response.
Unfortunately, we here at technical support do not have any information regarding the issue or question as technical support is mainly concerned with troubleshooting technical issues, such as the game crashing or loading issues. If you have any comments or suggestions please post on the appropriate game forums.These forums are maintained and monitored by the community leaders and production team. By posting on these forums you will be able to submit direct feedback to the appropriate person. Please make sure that you follow the EA terms of service when posting. You must have an EA member account in order to post on the forum.
• Click here http://community.rockband.com/vbforum/ to go to our forum site.
• Click on the appropriate genre for your game.
• You will be brought to a page containing the forum direct links. Click on the appropriate forum section under your game title.
• If there is no Suggestions section, please post in the General section.
I hope that the information I have given will be of service with you.
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com).
Thanks!
Glenn A.
EA Tech Support
at least the response was kind hearted :)
