View Full Version : Is it possible to RMA without a receipt?
bpickell
01-22-2009, 11:19 AM
I have RB2 SE for the wii which has not been out for 60 days yet, but I can't find my receipt to save my life. Is there anyway to submit an RMA without a receipt since the game hasn't even been out for 60 days yet?
dovanon
01-22-2009, 11:34 AM
Your only hope is to call EA (number on the last page of your game manual) and ask really nicely. I agree with the logic (why is a receipt necessary to prove purchase within the last 60 days when the game hasn't even been out that long?), but their policy does state that a receipt is necessary.
Best of luck!
Topher89
01-22-2009, 07:00 PM
The only option other than a receipt would be an itemized credit card statement.... It would have to show the DoP, the item purchased, and the price.
Hope that helps! =)
bpickell
01-22-2009, 09:36 PM
The only option other than a receipt would be an itemized credit card statement.... It would have to show the DoP, the item purchased, and the price.
Hope that helps! =)
paid cash, I don't use credit cards..
and yes I have photoshop, but then that would leave a person open for fraud charges.
marcusmpe
01-23-2009, 02:31 PM
Contact the store you bought it at and they should be able to produce a receipt for you. Paying in cash might screw you here though, as they will have no way to prove that you were the one who purchased it. Plastic all the way. I had Best Buy fax me a two year old receipt once after just giving them my card number and an approximate date of purchase.
bpickell
01-23-2009, 02:59 PM
Well I purchased it at game crazy.. I'm not sure how well they keep records.. it's worth a try though...
bpickell
01-23-2009, 03:12 PM
Victory.. Thanks.. I called Game Crazy and told them the date and time that I purchased it and he brought it up on his computer and printed a copy of the receipt... awesome...
Technology is great.
marcusmpe
01-23-2009, 05:06 PM
Word. I'm a bit surprised that they gave you a receipt from a cash transaction like that. Risky.
bpickell
01-23-2009, 05:12 PM
Well, I guess since I told him the exact date and time within a 5 minute window that I purchased it, and gave him the name of the salesman that rang it up. It was a no brainer. He was quite impressed.. I told him I purchased it on January 2nd at about 4:40 PM ( I know this because I went right after work.. I left work at 4:30 that day and it's a ten minute drive) He found the receipt in the system at 4:42.
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