my guitar is still working but im freaking out!

[StaticSmoke11]

i got rock band with the original shipment and since have played it a pretty decent amount. my guitar still works, is it destined to break or could it not have the switch problem found in the hardware of other guitars? i dont know if i should play harder and hope it breaks or play gently and take care of it (only to have it break two days after the warranty expires...) advice?

[MSFTsucks]

Warranties last awhile, so just continue to play. If it doesn't break then you're in luck. If it breaks, use the RMA offered by EA.

Bottom line, don't fret! (pun intended).

-MSFTsucks

[Nekura20x6]

If you are seriously freaked out, you can always ask for a new one. They've stated that the first generation guitars were faulty which is why they did a redesign. While that means that should either recall the first batch or offer an extended warranty period, they haven't said they'll do either of those things.

If you don't have an extended warranty from your place of purchase, I'd exchange it now.

[Nate Finch]

If you don't have an extended warranty from your place of purchase, I'd exchange it now.

Don't do that. That's ridiculous. Just because some people (even if it's a lot of people) are having problems, doesn't mean yours ever will. I really get pissed off when people talk about returning a perfectly functional guitar just because they're afraid it might break.

It's a 90 day warranty. Play the thing normally, and see what happens. The only thing returning a perfectly functional guitar will do is be a pain in the butt for you, and cost everyone else money for absolutely no reason.

Every time someone returns a perfectly good guitar, it costs EA/Harmonix money, and they'll just pass that on to us. Not only that, but you're taking away resources that could be used to help people who actually DO have a broken guitar. You know all those posts from people still waiting for their guitar? That's because of people like you sending in perfectly good guitars because they're afraid they maybe might possibly one day break.

Give the rest of us a break and don't send it in unless it's broken.

[holyground]

The problem with your logic (give the rest of us a break) is that, because of a cost-based decision, his or her guitar is probably faulty. He or she didn't do anything to cost those companies money, they did it themselves. If they just did a recall, then everything would be fine. He is perfectly within his rights to request a revision 2 guitar at any time within the warranty period.

I have a car. There's a faulty break line in MOST of the models. it gets recalled, but mine functions normally. Should I drive it until it breaks?

and you can't blame him or her for the delay of the "real consumers" either. EA's RMA service goofed up. It should have been FIFO, but it wasn't.

Saying you should think of others is kinda the glass house syndrome, don't you think?

[Nate Finch]

Holyground, can you please take a look at your signature and see if the HTML is messed up? Whenever I get to one of your posts in the thread, the HTML for the page terminates right after your sig. If I turn off signatures, I can see the whole page normally.

[DesiredFX]

holyground, I don't know what's up with your sig, but it always cuts off the rest of any page it appears on.

The guitar has not been recalled--that makes it completely different from your car analogy. If I get a recall notice on my car, I'm following the process as soon as I can and not taking any chances.

If someone tells me "we had some problems with the production run on the guitars and some of them are defective," I'm not going to send mine back and assume it's one of the ones that was defective.

[Nate Finch]

There's also a huge difference between your car's brakes and your toy guitar. One could kill you if they malfunction, the other will just make you whine for a week (evidently).


He is perfectly within his rights to request a revision 2 guitar at any time within the warranty period.No, he's not. Not at all. If it's not faulty, he can't return it. Just because they come out with a new revision, doesn't mean you suddenly have the "right" to upgrade.

[bart2712]

i just got my bundle, and found that the guitar actually works better when you play gently...like when i get a stream of the same note real fast, when i try to play by strumming hard like i used to do with my x-plorer i always seem to miss a note or two, but when i play the same notes by just gently tapping the strum bar with my thumb im able to hit every note. Also, sometimes its easier to hit those notes doing all upstrokes playing the strum bar like you would a bass in real life. Granted this isnt a problem at all, but thats how i found i have to play to be able to hit all the notes..with this guitar it seems gentler is better.

[Xzyliac]

I too have become paranoid. Mainly afraid the Strat will break after the warranty expires. :(

[geo2n2]

There's also a huge difference between your car's brakes and your toy guitar. One could kill you if they malfunction, the other will just make you whine for a week (evidently).

No, he's not. Not at all. If it's not faulty, he can't return it. Just because they come out with a new revision, doesn't mean you suddenly have the "right" to upgrade.

I disagree. How is a manufacturing defect not faulty? If the manufacturer admits to manufacturing defects, meaning it IS faulty, we are perfectly within reason to get a replacement, whether or not it has broken yet. It is not an "upgrade". It is a replacement for something that was shipped defective. There's a big difference.

If EA/Harmonix would come out and say which lots are faulty, and do a recall on those, then this issue would be moot. But they haven't. They said there was a manufacturing defect. Why should we happily accept defective merchandise just because it works for now. That's silly. If they don't replace them somehow, they're essentially going to stick buyers with a lot of admittedly defective equipment once the warranty runs out.

[Eagoyle]

With an identified problem like this, many times the manufacturer will accept replacement years down the road.

If any of you purcahsed a PS2 at launch, you may know what I mean. 2 years or so after I purchased a launch PS2 console, I had many troubles watching DVDs, and some of the older games. For the price of shipping it back to Sony, they would fix it, and send it back. Granted, EA is as well known for its customer support as Sony, but I would assume that this is still true. There has to be some sort of identifier on the guitar so they know when it was made. If yours is from the time they were having issues, there shouldn't be a problem returning it many months later.

[Eagoyle]

I disagree. How is a manufacturing defect not faulty? If the manufacturer admits to manufacturing defects, meaning it IS faulty, we are perfectly within reason to get a replacement, whether or not it has broken yet. It is not an "upgrade". It is a replacement for something that was shipped defective. There's a big difference.

There is also a difference from being defective, and possibly being defective. When a manufacturer admits to a defect, it usually isn't every single item that is defective. If it was, it would have been caught during the in house random testing. Sending your guitar back because the strum bar isn't working well is one thing. Sending it back because you think it possibly could be bad is crazy, especially on something that isn't dangerous if it fails.

[geo2n2]

There is also a difference from being defective, and possibly being defective. When a manufacturer admits to a defect, it usually isn't every single item that is defective. If it was, it would have been caught during the in house random testing. Sending your guitar back because the strum bar isn't working well is one thing. Sending it back because you think it possibly could be bad is crazy, especially on something that isn't dangerous if it fails.

They need to tell us which guitars have the problem then to avoid the speculation, otherwise I don't blame people for sending theirs back, whether it works now or not.

[Thrashdragon]

i got rock band with the original shipment and since have played it a pretty decent amount. my guitar still works, is it destined to break or could it not have the switch problem found in the hardware of other guitars? i dont know if i should play harder and hope it breaks or play gently and take care of it (only to have it break two days after the warranty expires...) advice?

Play the hell out of it and don't baby it. From my experience and those of most others I've seen, if it's going to break, it'll do it in the first 6-8 hours of heavy play. Also, no batch of anything that's ever been mass produced will be 100% perfect. You could be sending in a perfectly good guitar and get a dud in return.