WTF EA! Just got my guitar, actually 2 of them.. WRONG F'ING SYSTEM

[vipeness]

WTF.... WTF am i suppose to do with not only (1) guitar that i was requesting... but another guitar... both for PLAYSTATION 3!!!! I got an xbox360 damnit... now i am fkkin pissed.... what do i do guys,,. this is not cool at all. Both boxes, which i opened are both PS3 guitars. The instructions in them are for xbox360 thou,.. someone is really going to be getting fired for this s*&t.


UPDATE: I am going to be doing an episode on this, with the call. check thegamershow.com later to hear.
UPDATE2: Can't do it ladies... moderator gave me a heads up and im just protecting myself.
UPDATE3: The update to this thread and story is here
http://community.rockband.com/vbforum/showthread.php?t=13077

http://img146.imageshack.us/img146/9898/rockbandstoryju8.jpg

[smashedbunny]

What time can I listen to this???

[HoboJoe]

same thing happened to me. I called- they straightened it out and gave me $20 for EA store..hey, its something.

[vipeness]

What time can I listen to this???

should be later after i get off the phone.


same thing happened to me. I called- they straightened it out and gave me $20 for EA store..hey, its something.

whats next... bunny slippers... this has gone far enough.

[Nate Finch]

Seems like this happened to a bunch of people. Stay calm, I know it sucks, but it's just a mistake. It's not really EA's fault, just some schmoe in the warehouse, probably his first day and doesn't know anything.

On the other hand, you could turn around an ebay those things for $130 apiece, buy a whole new bundle, and still have $100 in spending money left over.

[ZkDotNet]

You're last thread on the same subject was moved, so you thought it'd be smart to post it again?

[vipeness]

You're last thread on the same subject was moved, so you thought it'd be smart to post it again?

well, it wasn't about tech support. it was about rock band :), and im also going to get the answer to the free game as well.

[tucsonovernite]

Dude....like WTF!!!!

the double-edged sword of the internet bites us all again.!!!
whiney bieatches on the loose!!!

[tbradshaw]

No, it's about a tech support issue.

Also, be sure that you inform the EA person when you call that you are recording the conversation to be played on an internet radio show. If you don't inform the other party when you are recording, you could find yourself with a felony. :(

[ZkDotNet]

No, it's about a tech support issue.

Also, be sure that you inform the EA person when you call that you are recording the conversation to be played on an internet radio show. If you don't inform the other party when you are recording, you could find yourself with a felony. :(
How does that work when the radio DJs do their various gags?

[smashedbunny]

No, it's about a tech support issue.

Also, be sure that you inform the EA person when you call that you are recording the conversation to be played on an internet radio show. If you don't inform the other party when you are recording, you could find yourself with a felony. :(

Can you tell him that after I listen to it... sheeesh..


I thought it was legal to wiretap in america anyways... maybe he is looking for terrorists

[I_Coma_I]

...yeah, great idea.

Because the person you're going to call and ***** at is totally responsible for sending you two of the wrong kind of guitar. :rolleyes:

[smashedbunny]

...yeah, great idea.

Because the person you're going to call and ***** at is totally responsible for sending you two of the wrong kind of guitar. :rolleyes:

I think he is just trying to prove the level of competence @ EA Support

[vipeness]

I think he is just trying to prove the level of competence @ EA Support

acutally... i just got off the phone right now. i respect EA awhole lot more now.

[AVC808]

i guess this is a good sign that there's no immediate shortage of ps3 guitar replacements :p

[vipeness]

No, it's about a tech support issue.

Also, be sure that you inform the EA person when you call that you are recording the conversation to be played on an internet radio show. If you don't inform the other party when you are recording, you could find yourself with a felony. :(


Federal law allows recording of phone calls and other electronic communications with the consent of at least one party to the call. A majority of the states and territories have adopted wiretapping statutes based on the federal law, although most also have extended the law to cover in-person conversations. Thirty-eight states and the District of Columbia permit individuals to record conversations to which they are a party without informing the other parties that they are doing so. These laws are referred to as "one-party consent" statutes, and as long as you are a party to the conversation, it is legal for you to record it. (Nevada also has a one-party consent statute.)

That is my understanding of call recording; now, wire-tapping is a completely different deal, which is where it really is illegal, because you are tapping into something, and not a party member of the conversation. That my friend is a felony.

But, I'll respect it being that you have publicly (as a moderator) warned me about it being a felony and not let anyone hear the actual call, on how to properly treat customer service and how to help the situation, to show others that they can lift their heads and actually get something done about a game they paid a lot of money for and still are having issues.

BTW;;; the UPDATE is in this thread now...
http://community.rockband.com/vbforum/showthread.php?t=13077

[ksu_s13]

UPDATE2: Can't do it ladies... moderator gave me a heads up and im just protecting myself.

I have a BA in political science. Purchasing a video game, having problems with it, and wanting to talk about it with others doesn't restrict your (positive) first amendment right to free speech.

As long as you preface any statements you make with the phrases "In my opinion..." or "I believe..." Harmonix, MTV, and/or EA can't do ANYTHING about it.

[ksu_s13]

Can you tell him that after I listen to it... sheeesh..


I thought it was legal to wiretap in america anyways... maybe he is looking for terrorists

Depending on the state, it can either be legal or illegal to tape a conversation with another person WITHOUT their permission. In my state (Kansas), it is LEGAL for me to record anyone I talk to without their permission.