Replacement Timeline

[capitalfn9]

Hey I just ordered a replacement guitar last week and on my UPS tracking thing it says Billing Information Received. I was just wondering how long you guys had that before it got shipped and how long I should wait before calling EA support and checking on it. Thanks.

[AMartin56]

I ordered on 11/21 and just got it today.

[enken]

Put an order on 11/24, I'm yet to see the replacement guitar.

[ElHombreSinNombre]

Let's see:
11/20 buy Rock Band
11/27 guitar breaks
11/28 set up express RMA
11/30 recieve empty box, spend hour & half on hold for escalation rep
12/3 billing information recieved

welcome to limbo, fan :)

[pdawg17]

I ordered on 11/21 and just got it today.

Same here...this one sucks too though (not as badly as the first)...

[AMartin56]

My replacement is actually WAY better than the old one. Hopefully it stays that way.

[capitalfn9]

sooo yea i just looked at my ea account under questions (which i thought is where this rock band replacement **** would be) and nothing is there? i still ahve my tracking number and rma written down and i can look on ups for it but should i be contacting ea about the fact that its not shown on my account online?