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View Full Version : Lefty drum issue... a step in the right direction.



jflaporte
03-26-2009, 07:36 AM
Just an FYI for you guys. I was pretty bummed about the lefty issue on the cymbals. So I decided to try to get some answers. First I called EA support... that didn't help much, once I got somebody to understand the issue (trust me that wasn't as easy as it sounds), I finally was told that they only take care of peripherals replacement. That didn't help much.

Then I sent an e-mail to Harmonix (support). Got a generic reply saying a couple of useless things (useless to the extent of the issue). And it said that if this reply didn't answer my problem to reply to this e-mail... Which I did... This was on March 10th. I didn't get an immediate response, so on the 11th and 12th I re-sent my e-mail. Finaly yesterday I got an answer...


Hey JF,

Thanks for writing in and for the detail you've provided in your email.

Please know that we are aware of the issue you've described. I've spoken
to some of our colleagues here in hardware and we are looking into the
source of the problem.

Unfortunately I don't have any updates as to our progress right now. As
we know more we will be posting to the forums to address the issues
you've pointed out.

Thanks for your patience regarding this issue.


I realize that nothing is fixed at this point but at least now we know they acknowledged the problem and also that they are looking into it.

Just thought I would share this information with you guys.

Keep the faith lefties, one day we will use our cymbals like the rest of them! ;)

kardez
03-26-2009, 06:23 PM
haha.
yea. i was disappointed to see that there was no red cymbal attachment.
although i saw some mod out there who made a red one for his "snare"

kinda interesting.

jnester74
04-07-2009, 06:18 PM
This is crap they need to resolve this issue right away. I am so pissed that I can't even use the Cymbals the way they where meant to be used just because I am left handed.