Need you guyses opinion: Would this void the warranty?

[mattitude]

So I had a thought and I need your opinions on whether this could end up voiding my warranty.

Like most of you, my guitar kicked the bucket a few days after playing. My replacement arrived yesterday, and the upstrum doesn't work properly, so I order a third guitar.

So now I've got two broken guitars lying around. The first guitar's fret buttons were basically silent, and the second ones were clicky and loud and obnoxious.

So my question is this. Do you think I could swap out the necks of the guitar, and then do it again once my third guitar arrives, so that way I can retain the neck with the silent fret buttons?

This means that I'd basically be sending back a Franken-guitar both times, but a defective guitar nonetheless.

So obviously, you'd have to open the guitar in order to swap out the neck, but according to a video online, the screw under the sticker on the back doesn't need to be touched in order to open it. So they'd never know.

However, if I send them back a guitar with clicky fret buttons, are they going to know right away that the body is first-gen, the neck is second-gen, and that I obviously tampered with it, thus voiding my warranty? Or would they not be able to tell? Were any first-gen buttons clicky, and likewise, were any second-gen buttons silent? If this is the case, I could be in the clear.

So what do you guys think?

[AgainstOne]

there is no voiding the warranty. there is nothing on the guitar, in the original package, or in the replacement package that states that opening the guitar voids the warranty.

someone posting in a forum (i.e. EAxViolet) that opening the guitar voids the warranty does not constitute a legal agreement. it must state in the package or on the guitar itself that opening it voids the warranty for it to be true.

[Storybook77]

there is no voiding the warranty. there is nothing on the guitar, in the original package, or in the replacement package that states that opening the guitar voids the warranty.

someone posting in a forum (i.e. EAxViolet) that opening the guitar voids the warranty does not constitute a legal agreement. it must state in the package or on the guitar itself that opening it voids the warranty for it to be true.

Bad advice. The warranty is null and void if you MODIFY your hardware. It says it in the last page of the rock band manual (in the game case) where it describes both the hardware and software warranty.

[AVC808]

So I had a thought and I need your opinions on whether this could end up voiding my warranty.

Like most of you, my guitar kicked the bucket a few days after playing. My replacement arrived yesterday, and the upstrum doesn't work properly, so I order a third guitar.

So now I've got two broken guitars lying around. The first guitar's fret buttons were basically silent, and the second ones were clicky and loud and obnoxious.

So my question is this. Do you think I could swap out the necks of the guitar, and then do it again once my third guitar arrives, so that way I can retain the neck with the silent fret buttons?

This means that I'd basically be sending back a Franken-guitar both times, but a defective guitar nonetheless.

So obviously, you'd have to open the guitar in order to swap out the neck, but according to a video online, the screw under the sticker on the back doesn't need to be touched in order to open it. So they'd never know.

However, if I send them back a guitar with clicky fret buttons, are they going to know right away that the body is first-gen, the neck is second-gen, and that I obviously tampered with it, thus voiding my warranty? Or would they not be able to tell? Were any first-gen buttons clicky, and likewise, were any second-gen buttons silent? If this is the case, I could be in the clear.

So what do you guys think?

your question (the title of the thread) asks us if we think you are voiding your warranty, yet you seem to know the answer, yes. it voids the warranty. what you really want to know is if you'll get caught?

[mattitude]

your question (the title of the thread) asks us if we think you are voiding your warranty, yet you seem to know the answer, yes. it voids the warranty. what you really want to know is if you'll get caught?

Exactly. So what do you think?

[webduelist]

finally anouther person who knows the law, there was never a verbal agreement or a writen agreement that said void if opened. no where on the guitar box instrution manual, even the pink sheet of paper, they just said if it breaks and it dosnt look like its been overly abused then we will replace it. too bad for them that the statue of frauds kicks in, basicly saying anything said outside a contract that is written, aka pink peice of paper, will not be inforced. this also plays into the over seas replacements, if people over seas took them to court they would have to replace them because no where does it say US only. saying things after a contract has been accepted can not be taken into accont.

[Zanaflex]

These guys are right stating that opening the guitar is not voiding the warranty. MAYBE if it said it on the box, or on the sheet of paper you see right when you open the box. If it says it in the manual of the game case, no where does it say that you MUST open the game case (the case where the actuall CD is located). I am a perfect example. I have a rockband bundle, everything (including the game disk) is still in the box. The only thing I have taken out and used is the guitar. Because, I play at my brothers house (he has 2 roommates, so that makes 4 and that makes the full band).

Anyways, there is no where on the guitar itself that says "void if removed", or "void if opened". So there for, you can pretty much do whatever the heck you want to it and it will be fine. They may try to give you some guff about it, but in the end they have no ground to stand on. If you do the express option, and they deny you and charge your card. You know what you do? A Chargeback.

But in response to your main question. HMX/EA should not care if you swap necks. Does it make you happy? Will you be a happy customer as a end result? That is all they should care about.

[Storybook77]

AGAIN....you guys fail to read. The warranty info is in the game manual on the back page, NOT on a pink sheet of paper. Both the HARDWARE and SOFTWARE warranty are there and specifically state that if the damage COULD BE due to MODIFICATION, then the warranty is VOID.

[Zanaflex]

^^^^^

Did you read my post? Putting the warranty in the game manual is the wrong move on HMX/EA's part. No where does it say that you MUST OPEN the game disc to verify your warranty. I know I am a few and far between case of not opening my game disc yet. Regardless I have not "read" the warranty for the only device I have used yet (the guitar), cause no where in or on the game box the warranty conditions. They should have done what most companies do, and put a stick over one of the screws stating (warranty void if removed). Anything along those lines, would have worked.

So Storybook77, read posts before you give out some wrong information.

[Storybook77]

^^^^^

Did you read my post? Putting the warranty in the game manual is the wrong move on HMX/EA's part. No where does it say that you MUST OPEN the game disc to verify your warranty. I know I am a few and far between case of not opening my game disc yet. Regardless I have not "read" the warranty for the only device I have used yet (the guitar), cause no where in or on the game box the warranty conditions. They should have done what most companies do, and put a stick over one of the screws stating (warranty void if removed). Anything along those lines, would have worked.

So Storybook77, read posts before you give out some wrong information.

As long as the warranty is printed somewhere in the "package" then legally they ARE covered. Anyone who thinks otherwise is just begging to be upset when they can't return their genuinely defective "instrument" because they opened it up.

[webduelist]

well it says that it is void if it was damaged through modifiction not by opening it up.

[Storybook77]

well it says that it is void if it was damaged through modifiction not by opening it up.

So the question would be...would they be able to tell if you opened it up or not, and if so did you tinker with it in any way. If someone chooses to open it up, it's all risk/reward IMHO.

[mattitude]

While I'm glad to read this open heated debate about the legalities of the warranty, it doesn't really apply to my original question. Besides you, Zanaflex. I appreciate your response.

So everybody else, I give you this question: If I swap out the necks in order to keep the neck I prefer, will EA notice? And if they do notice, do you think this will warrant a voided warranty?

I'll dumb it down even further: Did any of the first-generation guitar have really clicky buttons? AND, did any of the second-generation guitars have relatively quiet buttons?

[sa_nick]

lol... "guyses".... awesome

[davidshek]

I'll dumb it down even further: Did any of the first-generation guitar have really clicky buttons? AND, did any of the second-generation guitars have relatively quiet buttons?

Yes, my first-gen guitar has really clicky buttons. Well, 8 of them. The 2 red ones are silent, for some reason...

[Deeznutzs27]

I really dont think they are opening up these and going through them with a fine tooth comb. They are having a hard enough time getting replacments out the door that really do work let alone monitoring guitar modification. I did it. Glad I did and spending some time in assembly line production, as long as you dont break anything and put it back like you found it they wont be able to tell.

New working strum + Non Clicky Frets = The Guitar that should have shipped in the first place.

[xlr8shun]

my solo buttons on my old guitar are nice and quiet, the solo buttons from the new guitar are very loud, i swapped them, packaged back up the old guitar and sent it back in.

honestly, if you're careful, dont scratch the hell out of your guitar, dont strip the screw holes, put it all back together in working order, how are they going to tell..

do you seriously think they're going to come back and tell you, that after 90% of the freaking guitars got sent back for malfunctioning hardware, that the one you sent in isnt broke because of that, its broke because you modified it?

[mattitude]

I really dont think they are opening up these and going through them with a fine tooth comb. They are having a hard enough time getting replacments out the door that really do work let alone monitoring guitar modification. I did it. Glad I did and spending some time in assembly line production, as long as you dont break anything and put it back like you found it they wont be able to tell.

New working strum + Non Clicky Frets = The Guitar that should have shipped in the first place.


my solo buttons on my old guitar are nice and quiet, the solo buttons from the new guitar are very loud, i swapped them, packaged back up the old guitar and sent it back in.

honestly, if you're careful, dont scratch the hell out of your guitar, dont strip the screw holes, put it all back together in working order, how are they going to tell..

do you seriously think they're going to come back and tell you, that after 90% of the freaking guitars got sent back for malfunctioning hardware, that the one you sent in isnt broke because of that, its broke because you modified it?

Well, I'm sold. I'm doin' it. I hate those clicky buttons.

Wish me luck.

[mattitude]

Well, so much for that idea.

Just opened up my guitar in hopes of swapping out the fret with the quiet fret buttons. No such luck. The wires are glued in.

Looks like I'm stuck with loud, clacky fret buttons...... unless.... hmmm.....

To be continued in a new thread.

[Nekura20x6]

Exactly. So what do you think?

You're asking this in the official forum where your login is tied to your RMA requests? And you think you won't get caught?

It's like someone calling the cops to say they got ripped off on a drug deal. At the very least, you should have taken this over to the XBox.com Rock Band forum...

[AgainstOne]

You're asking this in the official forum where your login is tied to your RMA requests?

and how exactly is your login tied to your RMA request?