28 days before cc charge?

[shoombabi]

I can't seem to find it in the documentation, is the credit card charged after 28 of the initial replacement request or after you sign for the package?

[nstalker42]

i was told by a supervisor that my 125 dollars couldn't be put back into my account until 28 days after they took it out.......

[Draconis77]

Seriously? That's messed up.