What is HMX/EA going to do for people who bought the standalone PS3 version?

[gamingeek]

We bought a game that has no instruments avaiable for it. Now that we know there is no guitar compatibility patch coming what can you do to resolve the issue?

Can you make any instruments available to us? I'd be willing to pay for a RB guitar. I think that it's only fair that you provide us some kind of resolution. Either an instrument or a full refund for the software.

[Gatorguy91]

Singstar Microphones

[gamingeek]

If I wanted to buy a kareoke game I would have bought Singstar. This is BS and needs to be resolved.

[AdamBomb629]

We bought a game that has no instruments avaiable for it. Now that we know there is no guitar compatibility patch coming what can you do to resolve the issue?

Can you make any instruments available to us? I'd be willing to pay for a RB guitar. I think that it's only fair that you provide us some kind of resolution. Either an instrument or a full refund for the software.

Right now, you can enjoy the elaborate vocal options.

[SoKGiX]

sux man, idk what to tell you about that...

[gamingeek]

Yeah well that the problem around here. Nobody knows anything. And by that I don't mean regular posters, I mean these HMX guys are completely silent about the issue. They have left us PS3 owners hanging in the breeze.

[Ultrace]

Right now, you can enjoy the elaborate vocal options.
And drums, since there's been confirmation of at least one USB drum kit to work with the game. The post was in this forum, but I can't locate it just at the moment...

[Eman311]

Yeah well that the problem around here. Nobody knows anything. And by that I don't mean regular posters, I mean these HMX guys are completely silent about the issue. They have left us PS3 owners hanging in the breeze.

What is there new to tell you? Stand alone instruments are coming out in early 2008.

[AMartin56]

I assume the UPC code on the actual game case on the standalone version is the same as the one in the bundle. Which is unfortunate because if they were DIFFERENT they could have you mail in your stand alone bar code for a free guitar...

[gamingeek]

I want a resolution. Either sell me an instrument now or give me a refund. Simple.

If they don't resolve it then that it some very ****ed up business practices.

The entire RB launch has been an unmitigated disaster for a lot of people. How about they actually resolve this issue instead of ignoring it?

[HeXcoda]

HMX made no promises that the GH3 guitar would work with your game. You bought the game knowing full well you'd have no controllers until next year. Sorry.

[AMartin56]

What is there new to tell you? Stand alone instruments are coming out in early 2008.

I have the 360 version so I'm not personally screwed by all of this but...

If the prices listed on Amazon etc for stand alone guitars are correct buying one when they become available isn't really a solution since $60 for game, $60 for guitar and then $80 for drums (the 360 version is the only one listed but I assume the price would be the same) is already more than the bundle and you still wouldn't have a mic...

[gamingeek]

HMX made no promises that the GH3 guitar would work with your game. You bought the game knowing full well you'd have no controllers until next year. Sorry.

THEN WHY THE HELL DID THEY EVEN BOTHER RELEASING A STANDALONE VERSION?!

That's like releasing a console w/o any controllers and saying tough luck kid, just wait until next year. Obviously you must be a 360 owner and it's not a problem for you. It is for PS3 owners. Imagine that-- EA shafting us again.

[SlowGears]

They are going to do nothing as that is the way it should be. You should have done your research that way you would have baught the bundel instead

[espher]

Find a friend, buy the bundle, split the instruments. That was one of the initial ideas floating around here before the game was even out.

Cheers!

[gamingeek]

That is a weak sauce arguement. This company is simply not properly supporting thier product. Often times people do not have the luxury of as you put it "researching". I buy a product and I expect it to work. If not they have broken their contract w/ the customer and a refund is in order.

[DasKonstruct]

my sympathies go out and I hope that a 3rd party makes a controller for the ps3 soon. Hell you don't want the strat anyway.

[SoulScreme]

Talk to your congress person or other local representative. The situation is reprehensible and should likely be referred to the FTC as deceptive advertising.

[espher]

Hardware shortages are great.

I didn't ***** at Nintendo because there weren't any Classic Controllers available at the time for me to play some games on the Virtual Console, or because I couldn't get a second Wiimote when I picked my system up to play some two-player games. ;)


Talk to your congress person or other local representative. The situation is reprehensible and should likely be referred to the FTC as deceptive advertising.

There is nothing wrong with what they did, and their statement is not incorrect.

[gamingeek]

Hardware shortages are great.

I didn't ***** at Nintendo because there weren't any Classic Controllers available at the time for me to play some games on the Virtual Console, or because I couldn't get a second Wiimote when I picked my system up to play some two-player games. ;)

Yet you were still able to play the Wii weren't you?

[espher]

Yet you were still able to play the Wii weren't you?

Yes, but I couldn't play the games I bought.

You can still use your PS3, right?

[SoulScreme]

Hardware shortages are great.

I didn't ***** at Nintendo because there weren't any Classic Controllers available at the time for me to play some games on the Virtual Console, or because I couldn't get a second Wiimote when I picked my system up to play some two-player games. ;)



There is nothing wrong with what they did, and their statement is not incorrect.

Yes, thought they sold them. That is the difference. What if there were two Wiis. One came With what it normally comes with. The other came with nothing, just the power chord and the unit, but it said works with most Nintendo controllers. But, you got it home to find out that the only Nintendo controllers that it worked with were the Wii-mote and classic controller, but they wouldn't sell that to you. Short supply is one thing, duping customers is another.

[gamingeek]

You are comparing apples to oranges and not making any sense. I cannot play the product that HMX/EA sold me get it? Not Sony.

[Fully]

Should of bought a xbox360 instead of a ps3.

[SoulScreme]

Hardware shortages are great.

I didn't ***** at Nintendo because there weren't any Classic Controllers available at the time for me to play some games on the Virtual Console, or because I couldn't get a second Wiimote when I picked my system up to play some two-player games. ;)



There is nothing wrong with what they did, and their statement is not incorrect.


Espher, please read my detailed post about why this is deceptive advertising. Until you read that post, or the actual law, I'm sick of hearing you go on and on. Try doing some research or reading a book.

[espher]

But, you got it home to find out that the only Nintendo controllers that it worked with were the Wii-mote and classic controller, but they wouldn't sell that to you. Short supply is one thing, duping customers is another.

I don't think they're intentionally not selling them.

Again, it's a supply issue.

I don't think it was the wisest issue to release them without enough hardware support, but there's nothing necessarily "reprehensible" about it.

I have friends that split the bundle, and that would not have been an option without standalone copies of the game.

I read your "detailed post" and I just don't agree with you on it. *shrug*

If you can link me to it again, I'll re-read it in case I missed something, since I can't remember where it was.

[SlowGears]

Should of bought a xbox360 instead of a ps3.



I wouldn't go that far, but rather should have bought the bundel not just the game.

[Quastor]

THEN WHY THE HELL DID THEY EVEN BOTHER RELEASING A STANDALONE VERSION?!

That's like releasing a console w/o any controllers and saying tough luck kid, just wait until next year. Obviously you must be a 360 owner and it's not a problem for you. It is for PS3 owners. Imagine that-- EA shafting us again.

I'm sorry, but it's a lose-lose situation for Harmonix.

Before the game was released, there were plenty of people in these forums asking if a stand-alone game would be released because they were planning on splitting the bundle with a friend and wanted to buy a second game, or they had a 360 and already had the X-Plorer guitar (which was the ONLY guitar confirmed by Harmonix to be compatible) and just wanted the game.

If they hadn't released the game stand-alone, people would be *****ing that they're being forced to pay $170 for a bunch of peripherals they don't want. They chose to, and now they're being *****ed at because of a false claim made on a gaming website and a competitor playing hardball.

And don't throw that "false advertising" back in my face because as soon as 1 third party compatible controller is released to the market it's a moot point.

[espher]

The game is compatible with most peripherals, and those peripherals do exist, but some of those peripherals are not available due to production issues. I'm having trouble finding out what the problem is.

[DasKonstruct]

And don't throw that "false advertising" back in my face because as soon as 1 third party compatible controller is released to the market it's a moot point.

Know any time tables for those 3rd party controllers? It could be 1 year

[SoulScreme]

I don't think they're intentionally not selling them.

Again, it's a supply issue.

I don't think it was the wisest issue to release them without enough hardware support, but there's nothing necessarily "reprehensible" about it.

I have friends that split the bundle, and that would not have been an option without standalone copies of the game.

I read your "detailed post" and I just don't agree with you on it. *shrug*

If you can link me to it again, I'll re-read it in case I missed something, since I can't remember where it was.

The crux of it is that the law protects consumers against both explicit and implicit. Explicit would be an out right lie in an advertisement. Implicit would be something that was worded in such a way that many reasonable consumers found it to not be true. The wording on the box is like this second example. By specially advertising that is works with "most music game controllers," most consumers will take this to mean those NOT made specifically for the game. The statement, while not necessarily false, has lead many people to believe that something is there that is not. The absolutely true statement would be that it works with "most USB microphones." However, Harmonix put the statement they chose on the box in order to give the impression that it was more than just microphones. Yet, it was not. So, those who bought a stand alone copy with hopes of using a third-party guitar should be reimbursed since it was a deceptive piece of advertising that lead them to believe that.

[espher]

The crux of it is that the law protects consumers against both explicit and implicit. Explicit would be an out right lie in an advertisement. Implicit would be something that was worded in such a way that many reasonable consumers found it to not be true. The wording on the box is like this second example. By specially advertising that is works with "most music game controllers," most consumers will take this to mean those NOT made specifically for the game. The statement, while not necessarily false, has lead many people to believe that something is there that is not. The absolutely true statement would be that it works with "most USB microphones." However, Harmonix put the statement they chose on the box in order to give the impression that it was more than just microphones. Yet, it was not. So, those who bought a stand alone copy with hopes of using a third-party guitar should be reimbursed since it was a deceptive piece of advertising that lead them to believe that.

I guess we just have different opinions on the veracity or meaning of the statement.

I don't take it to mean peripherals not explicitly designed to work with the game but that are music game controllers, I take it as the grouping of all PS3/Xbox 360 compatible music game controllers.

I tend to do my research before buying a product anyway, but I guess you have to protect those that don't. Gone are the days of buyer beware and in are the days of 'the customer is always right' I suppose.

[SoulScreme]

The game is compatible with most peripherals, and those peripherals do exist, but some of those peripherals are not available due to production issues. I'm having trouble finding out what the problem is.

Really? None of the GH1&2 guitars or DrumMania drums functions with this game. Most of them can function mostly or completely on the PS3.

[Quastor]

Know any time tables for those 3rd party controllers? It could be 1 year

No, sorry. But considering the current state of things, you'd have to high to think that some companies aren't moving to cash in on it. Just look at the situation:

1) PS3 Strat has strum bar issues.
2) Les Paul not compatible, Activision blocking the patch.
3) Individual Strats not available until possibly February (Hopefully this gets pushed up).
4) A company with open standards, which welcomes development of third party controllers.

It's a ripe market to cash in on. Hopefully they're all quality when they do come out.

[gamingeek]

Should of bought a xbox360 instead of a ps3.

Why bother-- it would eventually RROD after too much play.

[SoulScreme]

I guess we just have different opinions on the veracity or meaning of the statement.

I don't take it to mean peripherals not designed to work with the game, I take it as the grouping of all PS3/Xbox 360 compatible music game controllers.

I tend to do my research before buying a product anyway, but I guess you have to protect those that don't. Gone are the days of buyer beware and in are the days of 'the customer is always right' I suppose.

Umm, why would anybody assume something written on a PS3 game has anything to do with the XBox 360? And, sure, people should do research, doesn't mean that the company can put deceptive statements on the box.

[espher]

Really? None of the GH1&2 guitars or DrumMania drums functions with this game. Most of them can function mostly or completely on the PS3.

Well I assume you can nitpick on that detail, but I view a peripheral for hardware to be something designed for or compatible with that hardware (and not via a third-party adapter). :)


Umm, why would anybody assume something written on a PS3 game has anything to do with the XBox 360? And, sure, people should do research, doesn't mean that the company can put deceptive statements on the box.

I was referring to this descriptor being on both sets of product.

[SoulScreme]

Why do you assume controllers from the PS2 would be supported on the PS3? Does Sony support the Duel Shock 2 on the PS3?

Actually not only does DualShock 2 work via an adapter, the rumble functions.

[Quastor]

Umm, why would anybody assume something written on a PS3 game has anything to do with the XBox 360? And, sure, people should do research, doesn't mean that the company can put deceptive statements on the box.

Why do you assume controllers from the PS2 would be supported on the PS3? Does Sony support the Duel Shock 2 on the PS3?

[espher]

Actually not only does DualShock 2 work via an adapter, the rumble functions.

Is there a first-party adapter for it?

If not, I look forward to a third-party making an adapter to get the Les Paul working with Rock Band.

[gamingeek]

Actually not only does DualShock 2 work via an adapter, the rumble functions.

True it does.

[SoulScreme]

Well I assume you can nitpick on that detail, but I view a peripheral for hardware to be something designed for or compatible with that hardware (and not via a third-party adapter). :)



I was referring to this descriptor being on both sets of product.

So you thought they needed to tell you on the box that it worked with what was IN the box? I mean, why would you write that on the bundle two if you didn't mean to imply other instruments would work. Ugh, I am sick of their apologists. Sure, Activision is partially to blame for this mess. But these guys didn't even ask Activision before putting this label on the side of the box. I'd have thought that would be step 1.

[gamingeek]

Actually not only does DualShock 2 work via an adapter, the rumble functions.

It does actually.

[SoulScreme]

Is there a first-party adapter for it?

If not, I look forward to a third-party making an adapter to get the Les Paul working with Rock Band.

Nope. Just like there are many peripherals made that aren't first party, like all of the rock band instruments. I must have missed where they said "first-party game controllers." That would make sense, since none exist.

[Eman311]

THEN WHY THE HELL DID THEY EVEN BOTHER RELEASING A STANDALONE VERSION?!

That's like releasing a console w/o any controllers and saying tough luck kid, just wait until next year. Obviously you must be a 360 owner and it's not a problem for you. It is for PS3 owners. Imagine that-- EA shafting us again.

then why the hell did you buy it? you're contradicting yourself.

they never said the GH3 controller would definetly work.

[espher]

So you thought they needed to tell you on the box that it worked with what was IN the box? I mean, why would you write that on the bundle two if you didn't mean to imply other instruments would work. Ugh, I am sick of their apologists. Sure, Activision is partially to blame for this mess. But these guys didn't even ask Activision before putting this label on the side of the box. I'd have thought that would be step 1.

I didn't say it didn't imply "other instruments" would work, I said I didn't take it to be solely referring to "other instruments".

Other instruments/controllers do work, but at this point in time the only other controllers are USB microphones because a) Activision is cockblocking the Les Paul, and b) there aren't any third-party controllers on the market aside from that.

Now if there were multiple controllers on the market and Harmonix was designing their product to not work with them while stating they would, and not attempting to resolve any problems, then I might support a claim that it was deceptive or false advertising.

Feel free to call me an apologist (as if I were doing so out of blind zeal) if it makes you better about yourself or your viewpoint, but I certainly am not. I'm simply someone who disagrees with people making assumptions and *****ing when the assumptions are wrong. :)

[gamingeek]

So you thought they needed to tell you on the box that it worked with what was IN the box? I mean, why would you write that on the bundle two if you didn't mean to imply other instruments would work. Ugh, I am sick of their apologists. Sure, Activision is partially to blame for this mess. But these guys didn't even ask Activision before putting this label on the side of the box. I'd have thought that would be step 1.

Look, not everyone is up on all the SKUs that were being released but to release software with no support and provide no alternatives is a poor business practice. You can defend EA/HMX all you want but they have ultimately failed with this release. Between all the software and hardware issues that they have with this product it will be a very long time before it all gets sorted out. Definitely not by Xmas.

[SoulScreme]

then why the hell did you buy it? you're contradicting yourself.

they never said the GH3 controller would definetly work.

Nope, they just implied that repeatedly. Which legally is considered deceptive.

[espher]

Nope, they just implied that repeatedly. Which legally is considered deceptive.

Via what, the label on the box and saying they supported an open standard?

Okay.

[Quastor]

Is there a first-party adapter for it?

If not, I look forward to a third-party making an adapter to get the Les Paul working with Rock Band.

Spot on. If it's third party, it's not officially supported by Sony, and there's not logical reason why Harmonix would want to support this. These adapters don't even work right.

I'm sure a company could create a PS2 to USB adapter that would claim compatibility with the 360, should Harmonix support this too?

[espher]

Honestly, I think my bias is towards Harmonix here simply because I work in the support sector and the number of stupid people I deal with on a daily basis is mind-boggling.

People that call and say they saw "an offer on the website" and are upset that they can't get it in town when it's only available online, and threaten to sue because it "does not say that anywhere" aside from the Terms and Conditions (which aren't always in fine print but often in the same line mentioning the offer). Sometimes it's not even with our company.

So I'm a little jaded against the consumer and the "customer is always right" mentality, because let's face it, people are dumb.

[SoulScreme]

Spot on. If it's third party, it's not officially supported by Sony, and there's not logical reason why Harmonix would want to support this. These adapters don't even work right.

I'm sure a company could create a PS2 to USB adapter that would claim compatibility with the 360, should Harmonix support this too?

There are no music game controllers other than the SingStar microphones that are first party. They did not say first party, they implied all. Please, read the laws on the issue and see that implications count as deception.

[espher]

There are no music game controllers other than the SingStar microphones that are first party. They did not say first party, they implied all. Please, read the laws on the issue and see that implications count as deception.

Perhaps you should spend less time posting this over and over here and get to work on your lawsuit!

Tally ho!

[SoulScreme]

Perhaps you should spend less time posting this over and over here and get to work on your lawsuit!

Tally ho!

Sure, I'll spend millions suing EA, I've got that kind of money. I am in the process of writing to my political representatives asking them to bring this issue before the FTC.

[Quastor]

There are no music game controllers other than the SingStar microphones that are first party. They did not say first party, they implied all. Please, read the laws on the issue and see that implications count as deception.

Just because you believed that PS2 guitars might be compatible with the PS3 Rock Band with a third party adapter does not mean the Harmonix has to cover themselves and specifically say "DOES NOT WORK WITH PS2 GUITAR CONTROLLERS."

I could believe my car can fly me to the moon, but does Ford have to put a sticker on every windshield that states "WILL NOT FLY TO THE MOON"?

[SoulScreme]

Just because you believed that PS2 guitars might be compatible with the PS3 Rock Band with a third party adapter does not mean the Harmonix has to cover themselves and specifically say "DOES NOT WORK WITH PS2 GUITAR CONTROLLERS."

I could believe my car can fly me to the moon, but does Ford have to put a sticker on every windshield that states "WILL NOT FLY TO THE MOON"?

Quastor, grow some reason. It's more like if your Ford had a big sticker that said "works with most tires" but it actually only worked with 2 tires, both made by Ford. But no, Bridgestone is a third party tire, why would I be able to use that on my car?

[Quastor]

Quastor, grow some reason. It's more like if your Ford had a big sticker that said "works with most tires" but it actually only worked with 2 tires, both made by Ford. But no, Bridgestone is a third party tire, why would I be able to use that on my car?

Or, perhaps you're wanting to put on 175/ tires, but the car was built for 205/ tires?

[gamingeek]

Oh the endless analogies. :rolleyes:

[Feigned]

There are no music game controllers other than the SingStar microphones that are first party. They did not say first party, they implied all. Please, read the laws on the issue and see that implications count as deception.

I have a simple question. How many music controllers work with the PS3?

I'm not asking for which ones work with Rock Band, simply list the ones that work with a game on the PS3.

[espher]

So what should the box say?

"This may or may not work with some music controllers"?

Seems like the same thing.

[gamingeek]

So what should the box say?

"This may or may not work with some music controllers"?

Seems like the same thing.

They could have simply told us that there were NO INSTRUMENTS AVAILABLE for purchase.

[espher]

They could have simply told us that there were NO INSTRUMENTS AVAILABLE for purchase.

I'm confused.

The stores don't have them or have SKUs for them, and the lack of standalone instruments til '08 was well advertised on the internet and such.

It's a hardware shortage. The game packaging should tell you that there's a hardware shortage?

[gamingeek]

I'm confused.

The stores don't have them or have SKUs for them, and the lack of standalone instruments til '08 was well advertised on the internet and such.

It's a hardware shortage. The game packaging should tell you that there's a hardware shortage?

Someone should have yes. I am simply asking for an instrument or a refund at this point.

[espher]

Someone should have yes. I am simply asking for an instrument or a refund at this point.

I'm having trouble seeing why you're entitled (although I understand why you feel that way).

[MacGrad]

Someone should have yes. I am simply asking for an instrument or a refund at this point.

And, as many people have said, you shall have your instrument...

If it's a RB-brand instrument you seek, you'll get it in 2008.
If it's a guitar you want, you'll have to wait until the other 3rd-party manufacturers build one to RB's open standard.
If it's a microphone to sing, it's available now at fine electronics stores nationwide.
If it's a drum kit, those are also available to purchase at many music stores.

[gamingeek]

I'm having trouble seeing why you're entitled (although I understand why you feel that way).

Then clearly we don't se eye to eye here. It really quite simple. When I (the customer) buy something I expect to be able to use it. The company that sold it to me needs to provide me a solution or they have broken an implicit contract between a seller and a purchaser.

At this point just give me a refund EA. I already will never be buying another one of your products ever. So simply give me a refund and you will never have to hear from me again.

[espher]

Yeah, we clearly don't.

You can still use the product.

You can use it now with a USB microphone, and you can use it down the road when the hardware shortage is no longer an issue, a third-party controller comes out, or Activision stops acting like a bunch of mes.

[gamingeek]

Yeah, we clearly don't.

You can still use the product.

You can use it now with a USB microphone, and you can use it down the road when the hardware shortage is no longer an issue, a third-party controller comes out, or Activision stops acting like a bunch of mes.

As I've already stated, if I wanted a Kareoke game I'd have bought Sony's Singstar. At least then I wouldn't have to worry about getting no support from the company that made it.

[GloriosoZoso]

I want a resolution. Either sell me an instrument now or give me a refund. Simple.

If they don't resolve it then that it some very ****ed up business practices.

The entire RB launch has been an unmitigated disaster for a lot of people. How about they actually resolve this issue instead of ignoring it?

They announced at least a month before the game that additional instruments would not be available until next year. They also said it was unknown if the GH guitars would work.

Why would they refund your money when this was all public information PRIOR to the game's release date?


They could have simply told us that there were NO INSTRUMENTS AVAILABLE for purchase.


They did!

[gamingeek]

They announced at least a month before the game that additional instruments would not be available until next year. They also said it was unknown if the GH guitars would work.

Why would they refund your money when this was all public information PRIOR to the game's release date?

So I suppose that every buyer is expected to research every product that they buy? Weak sauce arguemnet and it holds no water with me. When I purchased it I wasn't informed of that.

Of course the GH controls work fine on the 360 though.

[espher]

So I suppose that every buyer is expected to research every product that they buy?

That's what I would hope for, let alone expect.

People like you are the reason that crappy games still sell. ;)

[GloriosoZoso]

So I suppose that every buyer is expected to research every product that they buy? Weak sauce arguemnet and it holds no water with me. When I purchased it I wasn't informed of that.

Of course the GH controls work fine on the 360 though.

So in essence you want a refund due to your ignorance?

[logicalnoise]

I'm sure They will come up with some solution but to be honest they worked hard on a patch only tobe blocked by Sony who is supposed to support them via PSN and the licensing agreement. Yes it means jacl to you but they did submit a patch. Maybe they can offer free cds with teh patch on it so it can be installed manually on your ps3.

[SlowGears]

Well if you don't do your research you get screwed, and as stated above they said They announced at least a month before the game that additional instruments would not be available until next year. They also said it was unknown if the GH guitars would work. I never just buy a game with out looking into it first. Why waste your money on something that you don't like, or can't use.

[gamingeek]

That's what I would hope for, let alone expect.

People like you are the reason that crappy games still sell. ;)

And people like you are the reason that companys get away with so much BS.

[gamingeek]

So in essence you want a refund due to your ignorance?

Not everyone is as enlightned as you it seems.

[Amish Robot]

So I suppose that every buyer is expected to research every product that they buy? Weak sauce arguemnet and it holds no water with me. When I purchased it I wasn't informed of that.

Of course the GH controls work fine on the 360 though.

Lighten up, Francis.

[espher]

And people like you are the reason that companys get away with so much BS.

Why, because I do my research and don't buy into the customer is always right doctrine that a lot of companies do?

[gamingeek]

I'm sure They will come up with some solution but to be honest they worked hard on a patch only tobe blocked by Sony who is supposed to support them via PSN and the licensing agreement. Yes it means jacl to you but they did submit a patch. Maybe they can offer free cds with teh patch on it so it can be installed manually on your ps3.

So why did they not clear this AHEAD OF TIME WITH ACTIVISION? Sony has nothing to do with it. They clearly don't want to be sued. Maybe EA/HMX possibly didn't do their research either?

[gamingeek]

Lighten up, Francis.

Stating my case-- that is all. Don't like it too bad.

[gamingeek]

Why, because I do my research and don't buy into the customer is always right doctrine that a lot of companies do?

We obviously have a fundamental difference of opinion here. What I think is that if a customer is unhappy with his product due to a breaking of a contract, in this being a mass produced product that they can easily restock, that he/she is due a full refund. It's easier than making things hard for your customers. It's a good business practice in the long run.

[Amish Robot]

Stating my case-- that is all. Don't like it too bad.

Indeed you have... ad nauseum.

[gamingeek]

Indeed you have... ad nauseum.

Simple solution. Don't read it. ;)

[DesiredFX]

Simple solution. Don't read it. ;)

Pretty much sums up my approach to this whole thread.

Seriously, you're no more or less shafted than those of us who shelled out $110 more than you to find exactly the same problem you're finding.

The only difference is that we've accepted being able to only play it with a mic, drums and--in rare cases--a working guitar controller.

[GloriosoZoso]

We obviously have a fundamental difference of opinion here. What I think is that if a customer is unhappy with his product due to a breaking of a contract, in this being a mass produced product that they can easily restock, that he/she is due a full refund. It's easier than making things hard for your customers. It's a good business practice in the long run.

I went to the grocery store and bought some lettuce but they were out of my favorite type of salad dressing.

So I asked for a refund on the lettuce and now I am trying to sue the grocery store.

I also bought a 100% cotton shirt without studying the effects of cotton and dryers. My shirt shrunk so I wanted a refund and I am suing the manufacturer.

I am supposed to research every fabric type?

Then I bought a car and never added coolant. My engine overheated and was fried. So I asked the manufacturer for a refund. Then I decided to sue them for good measure.

Am I supposed to research engine parts before I buy a car?

[Feigned]

This thread seems to have run its course. It has been taken over by a few people who have stated their opinions time and again. Trust me, your voices have been heard. I'm sure that HMX knows that some people are upset about being limited in their options on the PS3. Here are a couple of things to bear in mind.

1. Harmonix never stated that the Les Paul would work on the PS3. It was only stated that it is "compatible with most music controllers." Thus far there is only one controller that does not work. There are still all three Rock Band controllers, in addition to a slew of USB mics that work.

2. It was made clear that the standalone instruments would not be available at launch. They will, however, be made available early next year.

3. The standalone version of the game is still playable with a USB mic.

4. Harmonix has developed a patch for the game to allow the Les Paul from Guitar Hero 3 to work with Rock Band. This has been halted from release by Activision. If you are upset that the Les Paul from Guitar Hero 3 does not work, you should make your concerns known in an intelligent and logical fashion to those preventing the patch from being released.

5. Just because the patch isn't available now, doesn't mean that it won't be in the future.