View Full Version : EA put wrong return address on box. What do I do?
skeletonframes
12-14-2007, 09:55 AM
I recieved my box to ship my broken Fender in, but the return address listed is:
Electronic Arts Warranty Exchange
24450 Glendale
Redford MI 48239
The Redford part is my town, so UPS will not ship this back to them. I tried e-mailing EA (it said I would get a response in 24 hours), but I have not recieved a response.
I know that I can just get the proper city and state from someone here on the forums, but I don't want to have to pay for EA's mistake, especially since I'm sending back a broken product that I've already paid for.
Does anyone know if they have a support phone number or what other course of action I should take for this?
Thanks in advance.
Thee Production
12-14-2007, 10:09 AM
I'm pretty sure that's where I sent mine to. 24450 Glendale looks like it's a packaging company, so it should be the right address.
Maggot_Brain
12-14-2007, 10:12 AM
That's where mine went. Someone named GAMESTOP signed for it.
(By the way, EA, if you mess this up and try to charge me for something I returned to you, you'll be dealing with my credit card company. I've got proof of everything. :D)
skeletonframes
12-14-2007, 10:18 AM
So, I'm assuming its just coincidence that the company is in my town and UPS should have shipped it, anyway?
I certainly hope that is the case. If so than I'll probably get my replacement quickly. Do you guys know if you sent it to Redford, Michigan? The woman at UPS said that she couldn't send it out because I was trying to send it from Redford. I hope she was wrong. I'll try to send it out again.
I would just hate to lose my guitar in the mail.
I've checked google maps and that address does exist. Maybe I will drive by there tomorrow and see if its a residence or a business.
Thanks.
Maggot_Brain
12-14-2007, 10:19 AM
See if it's a huge warehouse. Ask if a guy name "Gamestop" works in receiving.
travmeatwad
12-14-2007, 12:35 PM
Mine was going to Redford, too.
skeletonframes
12-15-2007, 11:47 AM
Awesome. I'll send it back out on Monday, then.
How weird. At least I know I shouldn't be waiting long.
travmeatwad
12-15-2007, 11:55 AM
Awesome. I'll send it back out on Monday, then.
How weird. At least I know I shouldn't be waiting long.
You'd think, but mine took a while to get back and I don't live far from Redford (maybe 30 minutes or so.)
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