I am having a disc error and need to learn to use descriptive titles when posting

[lulwut]

Yes, today my brother got rockband for his birthday, well we played it for awhile, and it's stopped working, "unable to read disk" it was a few big scratchs on it, whats wrong? sould we return it to ****-mart?

[batsu336]

If I had to guess what's wrong....I'd say it has a few big scratches on it....

Get a disk doctor...they are only $20.

Do you really need someone to tell you this or are you messing around?

[lulwut]

Well, this is the very FIRST day we have had it. It sould't do this. and that game is alot of money.

[Xanthous]

1. Did the game have these big scratches BEFORE you put it in your system?

2. Are you playing the 360 version?

I ask becuase the 360 has a history of badly scratching discs.




Also melting.





And causing cancer.






And generally lower IQs.

[I_Like_Juice]

mine did the same thing, but there was just a dog hair static stuck to the disk.. it's been working fine since though...

[batsu336]

Hehe..ok..

The "unable to read disk" error is pretty much standard wording whenever a laser reader is unable to pick up information from the disk surface, either from dirt on the laser eye or scratches on the disk surface. You need to either try to exchange the disk or get a tool that will fix the disk surface.

Most department stores have a Disk Doctor or similar item to fix scratched disks. They are kept with the blank CD products. It "buffs" out the scratch (well, really it peels off a surface layer) so that the laser can read the infp again. It works good unless the scratch is really deep.

So, in short, it is not an error in the game coding, but a scratched disk. The same could happen to any other disk you have that ges scratched up.

[Huskie]

Yes, today my brother got rockband for his birthday, well we played it for awhile, and it's stopped working, "unable to read disk" it was a few big scratchs on it, whats wrong? sould we return it to ****-mart?
My signature has the EA customer support number and link for support.

[CRCError]

2. Are you playing the 360 version?

I ask becuase the 360 has a history of badly scratching discs.

Of course it's a 360. PS3 games come on BluRay - You have to try really hard to scratch them enough to be unreadable.

Yeah - try a DiscDoctor... They work well but if it's badly scratched don't expect a miracle.

[jaydajedi13]

take it to a hollywood video or a blockbuster and have them buff it out they have a high grade machine that well make it like new

[asiancop]

Use a banana on it, first rub the edible part of the banana in a circular motion on the disc, then follow up with the inside of the peel. Cover the entire disc then wipe it off with a soft cotton cloth and windex.

And yes I am serious.

[SSPWOLF]

1. Did the game have these big scratches BEFORE you put it in your system?

2. Are you playing the 360 version?

I ask becuase the 360 has a history of badly scratching discs.




Also melting.





And causing cancer.






And generally lower IQs.



Flame bait.

Jerk.

[HMXJohnlok]

http://community.rockband.com/vbforum/showthread.php?t=11936

According to EAxViolet from EA:

Scratched, Damaged, or Faulty Disks

If you have a problem with your game disk you are covered by Electronic Art's standard warranty policy:
http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=18481

[shockwave972]

I have same problem only had game for a week and the disc has been in drive whole time.These scratches arent from me cuz there prefect curves of the dvd like laser did it or rubbed on inside tray.This only game this has happened to.Games only a week old how do I get a rma on just game its self?