Getting the pre-order song code?

[tdc002]

I'm sure this has been asked before and will probably be asked again today, but anyway, here goes:

I pre-ordered The Beatles Rock Band off Gamestop.com and got it shipped to me. However, I didn't receive any kind of three free song code. Since the three songs are for releases off the album DLC coming later, are they e-mailing out the codes later?

[Claire_m75]

Yea, i ordered mine from play.com and didn't get it either. No email on the site to ask them either....just a useless FAQ about their store.

Not happy at all.

[Charenda]

yea! i pre-ordered my copy at game stop. i didnt get one either, i thought since i didnt get code handed to me that the code would be inside the game case but i didnt get one!!! :confused:

[bleckman]

Got mine today, a Piece of paper was taped on the Front

"GOT THE FAB FOUR.
HERE'S THREE MORE"

flip it over, Fill out a Form online, confirm your e-mail and Oct. 20, 2009 you should be able to Download the songs.

[Mutley93]

Im pretty sure you need to pre-order from Gamestop or HMV to get the code

[AriGold]

I live in canada and didn't get my code.

[tdc002]

I pre-ordered from Gamestop and never got the code. There's some kind of code on my game manual though, but nothing explains what it is.

[samunden]

If you have a Gamestop store near you just take your receipt printout there and they should give you a card with the code on it no prob. I had to ask for it this morning because they had no idea about the promotion going on.

[Nucks4cup]

if you preordered online at gamestop .com check your email now. i just got a email with a number code to input on another site

[ArothmanMusic]

When I picked up mine today they gave me a card with a code on the back, but the GameStop/Beatles site said the code was invalid or already redeemed, so I went back into the store and had them give me a second code card, and that one also said it was invalid or already redeemed. I ended up calling the customer service line on the card and they took down my info and such and said they'd email me... we'll see.

The interesting thing is that the card says "valid until 9-9-09" on it... why give out the cards on the day they expire? Shouldn't they have given me the code card when I actually ordered the game a couple of months ago instead of now?

[conference-of-the-birds]

wtf i never even got a card

[ginjopa]

When I picked up mine today they gave me a card with a code on the back, but the GameStop/Beatles site said the code was invalid or already redeemed, so I went back into the store and had them give me a second code card, and that one also said it was invalid or already redeemed. I ended up calling the customer service line on the card and they took down my info and such and said they'd email me... we'll see.

The interesting thing is that the card says "valid until 9-9-09" on it... why give out the cards on the day they expire? Shouldn't they have given me the code card when I actually ordered the game a couple of months ago instead of now?


That sounds odd, although, if it makes you feel any better, a similar problem occurred to the Batman: Arkham Asylum CE Gamestop DLC for PS3 on release day. It was unavailable until later...so sometimes it's just Gamestop's exclusive DLC not being fully prepared for the release?

Anyway, I sent en email to Gamestop customer service and got this reply:


Dear Valued Customer,


Thank you for writing back to GameStop.com.


We apologize that you have not received your bonus item yet. Since you submitted all of the necessary information, we will be more than happy to send in a request to our Premiums department for processing.


Please allow 2-3 business days for any online offers such as codes. Please that physical items are processed every Saturday and sent out at the beginning of each week via USPS.


We apologize for any inconvenience this may have caused.


Best regards,



We'll see I guess, but if everyone is having this problem, I don't think the offer would expire so quickly...plus, the DLC itself isn't even available yet...