Some ******* hijacked my brother's XBLA gamertag...

[Soja]

... And bought 10,000 MSPoints worth of crap with it. Like every Sonic game, some random games, and the (BARF) Death Magnetic DLC for GH.

But what can I expect from a thief?

10,000 MSP = $135, FYI.

We know the exact time the downloads happened, from where the purchases were made, and that this instance is not unique (http://news.cnet.com/2100-7349_3-6169060.html).

Has anyone here had this happen to them before? If so, how did you go about it to have it resolved?

He and I aren't expecting a refund. We just want the filthy **** to pay, by either permanent banning or by actual incarceration (this IS a crime).

[bmaninc]

At least you have SOMETHING to show for it.

[Soja]

At least you have SOMETHING to show for it."Registered to another console."

No. Not really.

Besides, we don't have but 300 some MB of space left on the HDD.

[Pwnz0r3d]

Well, I cant say i have gone through the same thing,
But i have lost Team Fortess 2, Portal, Empire: Total War, Left 4 Dead, Killing Floor, Day of Defeat Source and Counter Strike Source to a hacker who found out my Steam login

And that counts to about $170 of lost gaming (not trying to one-up you btw)

[Sarge51]

Should've used a better password. :D

[hawkofva]

Contact MS to get it resolved (1-800-469-9269). You'll need to be able to prove that you're the person on your account.

Also, if you haven't done it yet, change all of your passwords.

[Soja]

Contact MS to get it resolved (1-800-469-9269). You'll need to be able to prove that you're the person on your account.

Also, if you haven't done it yet, change all of your passwords.Changing the passwords was the first thing he did.

[Pwnz0r3d]

These kinds of things wouldnt happen if they sent Email verifiers instead of notifications when the password gets changed -_-

[hawkofva]

Changing the passwords was the first thing he did.

If you're looking for some tips on making it nigh un-crackable... link (http://www.irongeek.com/alt-numpad-ascii-key-combos-and-chart.html).

Edit: Never mind, special characters can't be used in Windows Live passwords.

[Transbrak]

You may be able to do a chargeback through the credit card if microsoft is no help. I had something similar with a card I had saved on amazon, they didn't want to help me so I called my card company and had my money back in a few days.

[benson111]

Well his Xbox, or router has to have an I.P. address. Traceable, and is tagged with the user info, unless he used a shell of some sort. ( Highly unlikely) But if it is registered to another Xbox, Microsoft will be able to track it.

[Soja]

Well his Xbox, or router has to have an I.P. address. Traceable, and is tagged with the user info, unless he used a shell of some sort. ( Highly unlikely) But if it is registered to another Xbox, Microsoft will be able to track it.Yup. I've been thinking about that, and I think the guy ****ed himself, really. Being that the DLC is registered to another console (as it quite clearly states in the download history on my bro's XBLA), I'm guessing that MS will know exactly who it is (combined with the exact times that the downloads occurred and the location it came from, which we know).

[Apples]

You may be able to do a chargeback through the credit card if microsoft is no help. I had something similar with a card I had saved on amazon, they didn't want to help me so I called my card company and had my money back in a few days.

This is exactly right. If MS won't handle it over the phone, go directly to your credit card company and explain the situation.

[Soja]

I missed that post. I'll pass that along. Thanks, Transbrak. :D

[Xander730]

Atleast they didn't change the password and get alot of porn. Would have cost you alot more than 10,000 points:D

[Renrock]

Any idea on how they got your account?

Any chance you typed your info in on a 3rd party site that was fishing?


Sorry to hear man.