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View Full Version : Warranty support Phone number? Fed up...help please



casmith7509
12-27-2007, 10:37 AM
I can't find the Warranty support number...anyone got it? I did a search on the forum and came up with no results.

EA received my guitar on Dec 17th. My ticket was "updated" and CLOSED on the 19th. Then "updated" again on the 26th. Still...I have received no guitar and my ticket still doesn't have anything listed other than the original tracking number for the empty box they sent me which they've already received 10 days ago.

How freaking hard is it to actually put an updated note in the ticket. Seems like it would be alot easier to do that than to have people calling you every day.

AddictedtoKaos
12-27-2007, 10:47 AM
Ive used 1 650 628 1001 Opt 1, then 3 to talk to a rep

casmith7509
12-27-2007, 10:53 AM
Thanks for the help man.