Drum Set or Pedal??

[AaronInWA]

I recently requested a new drum pedal because it would not register hits, but all of the drum pads do recognize when they are hit. So logically I figured it was a problem with the pedal and not the rest of the set. I got my new drum pedal today and it does not work either. My question is do I request another new drum pedal, or is it possibly something wrong with the jack on the drum set itself where you plug the pedal in to the set?

I'm also going to need a new guitar as the tilt sensor is no longer working. Is there anyway to avoid all of these holds on my card for all of the returns I'm needing? (This will be $375.00 on hold total)

[macafied]

Im guessing it's your set, not the pedal since you are on your second pedal.

Only way to avoid the hold is to do the normal return.

[Project_Mercy]

Sounds like it's internal to the pads.

Testing the kick pedal is easy. When you press the pedal, the switch will complete the circuit between the tip and shield of that plug. That's all it does. Take some sort of continuity sensor and check continuity between the tip and the shield on the phono plug. If you don't have something made for that, a small lightbulb/LED, battery, and some wire can do the same thing.

[AaronInWA]

I was thinking the same at first, but then after seeing that other people have had to return products 2 or 3 times to finally get a working one, I wasn't so sure anymore.

The reason I ask about the holds is because in a tech support thread titled "Guitar Replacement Problems", Violet wrote the following.....

"Feestr, I apologize for the state of the replacement you received. We do not send used or refurbished peripherals as replacements but it is possible that the item was damaged during processing and/or shipping.

I'm going to report that your replacement was damaged in such a way (thank you for the incident number) and see what I can do to clean up the credit card holds so you don't have multiple on your account. Can you PM me with the new incident number and/or RMA number so I can follow up on that?"

[Project_Mercy]

I'm glad to hear Violet helped you out. She's a cyborg built for RMA justice it seems.

I'm surprised to see her say they're not shipping referbed units though. That makes no sense given the fact we're getting two models of drum controllers daily. Why have plants out there producing two different drum models at the same time? Maybe she just means they don't ship referbed guitars or pedals? That still doesn't make sense.

Something somewhere doesn't make a lot of sense. I suspect there's some disgruntled people shaking their fists at the sky somewhere.

[AaronInWA]

I would like to give that test you mentioned a try, Project_Mercy. Could you reply to let me know in a little bit more detail as to how to run that test? (Not very good with electronics)

[Project_Mercy]

I would like to give that test you mentioned a try, Project_Mercy. Could you reply to let me know in a little bit more detail as to how to run that test? (Not very good with electronics)

Unplug the pedal from the drums and look at it. It has a tip on it, then a little black ring, then a long metal shaft, then the plastic head of the plug. The plastic ring seperates the two contacts (tip, and shield).

Honestly, your best bet is to ask around and see if someone has a multimeter or voltmeter or something. Either your parents, or your friends, or your coworkers (depending on your age) I'm sure someone has one. It should have a continuity setting. You can also use the resistance (Ohm) meter (which, i'm sure that's meaningless to you). Hold one probe on the shield and one on the tip. You should not have continuity (the circuit shouldn't be completed). When you press the pedal down the circuit will close (be completed) and then you should have continuity (electricity will flow between those two contacts).

I suspect building the continuity tester will probably go badly for you.

[AaronInWA]

Hahaha...thank you Project_Mercy. I probably would be able to put together the tester with some instructions. I work with computers and do networking so I might be able to manage. However it does sound easier to just ask to borrow one. Plus if I some how did not put it together correctly then the pedal test would not be accurate. Thank you for your suggestions though!

[Project_Mercy]

I'll assume you're using an LED then. Find whichever probe is the longer one and tape it to the top of a AA battery. then strip both ends of a wire like 12" long. Wrap one end around the shorter probe of the LED and tape it down. Now if you touch the other end of the wire to the bottom of the battery the LED should light up (If it doesn't, I probably got the probe polarity off, swap which probe is taped to the battery and which the wire is attached too). Now take the drum plug and push the tip of it against the bottom of the battery and wrap the loose end of the wire around the shield (metal shaft) of the plug. The LED should still be off. Press the pedal and it should stay on until you release the pedal again. Depending on the type of LED you use, it may burn it out, so don't keep it up for a long time.

[Weazul]

I just want to say that I experianced this, but it doesn't seem to be quite so common as other problems. My trouble shooting consisted of (once (out of the box) pushing with my foot in game) lifting the pedal up and pressing it, it registered in game. Put it back down and used my foot, did not register. Lifted it up and pushed it with my hands again, it registered. Figured out that anytime there was tension being put on the port it wouldn't work, the bass pedal that is. The rest of the kit worked fine. It seeems very simular to breaking a headphone jack on a portable music player or the like. Again this was out of box and about the time I figured out what was going on it seems to stop registering hits at all.

When I called support I had to make it clear a few times that I thought it was the port, not the actual bass pedal that was the problem before the guy (who was very nice) put in the request for drums and not just a replacement pedal.

Its gotta suck to work an (I assume) 8 or shift or something like that and listen to nothing but problems with this game over and over again. I'd drone out.