Site Questions and Troubleshooting

[EAxMetroJack]

If you are having issues using the features on this site, please check out the topics in this sticky before you post.

How to Access/Use Private Messages
There is a lot of confusion about how to use Private Messages since they are not currently setup in the Forum tab of the Rock Band community site.

PMs are accessed via the Rockers Home page. You can get there by clicking on the 'Rockers' tab at the top. Once on the Rockers Home page (make sure you're logged in), just click on the 'Inbox' button under 'My Profile' at the right.

You can also bookmark the PM page directly: http://www.rockband.com/privatemsg/


Link an Xbox Live Gamertag to Your RockBand.com Account
Before you begin, clear your browser cache and cookies! You can usually do this through the Tools or Options menu of your browser window.

Step 1: Find the Windows Live ID for your Gamertag

On your Xbox 360 console, make sure you are connected to the internet and signed in to your Xbox Live Gamertag.
From the “Xbox Live” blade of the Xbox 360 Dashboard, select your gamertag (at the upper-left of the screen).
Select “Account Management”, and then “Windows Live ID”.
Take note of your Windows Live ID displayed at the upper-right of the screen under “Current Windows Live ID”.

Step 2: Know Your Windows Live ID Password

If you already know your Windows Live ID, you are all set.
If you have forgotten your Windows Live ID password, you can reset it by visiting the Windows Live ID password reset page (https://account.live.com/ResetPassword.aspx?mkt=EN-US) and following the instructions.

Step 3: Log Out of your Windows Live ID

Check your Windows Live ID sign-in status at http://account.live.com.
If you see an account summary page, you are logged in to Live ID and need to click the “Sign Out” link at the upper-right hand corner of the page.
If you see a Live ID sign in page, you are logged out and good to go.

Step 4: Link Your Gamertag to Your RockBand.com Account

Make sure you completed everything in steps 1-3 and that you have your Windows Live ID and password. Remember, account linking is permanent so make sure your information is correct.
Once you’re ready, go to the Xbox 360 Account Linking Service (https://rps.rockband.com:8000/signin.aspx) to link your account!



Link a PlayStation Network ID to Your RockBand.com Account
Before you begin, clear your browser cache and cookies! You can usually do this through the Tools or Options menu of your browser window.

Step 1: Locate Your PlayStation Network ID

On your PlayStation 3 console, make sure that you are connected to the internet and signed in to your PlayStation® Network account.
On the XrossMediaBar (Cross Media Bar), navigate to the "Friends" column.
Locate the avatar with the white dot to the left of it. This is your avatar; the name to the right of it is your PlayStation Network ID.


Step 2: Find Your Rock Band Website Code

On your PlayStation 3 console, make sure that you are connected to the internet and signed in to your PlayStation® Network account.
Load the Rock Band game.
From the Main Menu of the game, select "COMMUNITY".
Select "GET WEBSITE CODE".
Your website code will be displayed at the top of the screen.


Step 3: Link Your PlayStation Network ID to Your RockBand.com Account

Fill out the fields below and click the "Submit" button to link your account!



Trouble Linking Accounts

If you are having trouble linking your account please try the following:

1)You will need to have Rock Band data attached to your Xbox Live or PlayStation Network account in order to link your account. If you only recently started playing Rock Band, you should give the system at least 24 hours since the first online play session before linking your account.

2) If you can't link the account successfully after 24 hours, clear all of your cookies and close all web browser windows. Start your web browser again, go to www.rockband.com/rockers_home, log in and try to link your account.

If this still doesn't work please send the details of your issue and all the steps you have tried to HMXJohnlok (neither EAxViolet nor I have the necessary tools to resolve this for you).

Leaderboards not updating

It can take up to 24 hours for the Leaderboards to update. Please also be aware that only the top 100,000 scores are displayed.

If you notice the leaderboards are not updating please send a PM to HMXJohnlok.

[X3R0-9]

To let you know, this link: http://rps.rockband.com:8000/signin.aspx is where you go to link you Gamertag to the .com site, but it doesn't work. I've been trying this frackin' thing for awhile and what do I get everytime? The same "Cannot Find Server" message. I understand this maybe a Live issue, but I'm able to access Xbox.com without any issues now, so what's up? I'm getting to the point to write this site off. Good game, bad website...almost usless.

[Bashen]

So basically it's impossibe to link our game to the website yet? How come they haven't fixed this yet? I see a lot of other band on the website. Where EXACTLY am I supposed to enter my website code? Someone post a valid link please.

[EasilyAmused]

I've been trying that for a week or two (for the PS3). No luck. Sent an email to support almost a week ago with all my information. No response so far. :-(

[Bashen]

Well someone has got to know. Are all the people on the leaderboards from Xbox? Get it fixed for us!

[captain_jim1]

Website's broke for me too... someone's gotta fix this.

[AROAH1337]

I've tried changing the link to without the port address, without the .aspx part, and a few other minor changes. None of it worked. The link doesn't work. Period.

[EAxViolet]

To let you know, this link: http://rps.rockband.com:8000/signin.aspx is where you go to link you Gamertag to the .com site, but it doesn't work. I've been trying this frackin' thing for awhile and what do I get everytime? The same "Cannot Find Server" message. I understand this maybe a Live issue, but I'm able to access Xbox.com without any issues now, so what's up? I'm getting to the point to write this site off. Good game, bad website...almost usless.

Sorry about that. I edited the main post to fix the URL. If you use the updated URL you should be able to get through. Here's the new version.


Once you’re ready, go to the Xbox 360 Account Linking Service (https://rps.rockband.com:8000/signin.aspx) to link your account!

~Violet

[spoontime]

Did exactly what you said word for word, and it doesnt work (and hasn't worked since the new site launched). I get the following two messages every time:

* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.


If it's a site problem, I would be much more comfortable hearing "we are working on it, and it will be fixed by February xx" instead of trying it every few days. I'm positive my information is correct

[AROAH1337]

The link still isn't working at all for me.

[spoontime]

yeah, too bad no one in the system seems to care whether it works for us, huh? i say that because i actually took the effort to email harmonix a month ago about it when the site first launched, and i never heard back. oh well, what should i expect paying $180 for a video game. </sarcasm>

[The_Grands]

Can someone tell me how to make a band profile instead of a ocker profile? Thanks

[trident5]

Where can I get an answer on my problem with linking my PS3 profile to the website?????



Edited: Figured out the problem. I read this somewhere, but didn't realize it until I looked at it again. All alpha characters are uppercase. So, I was mistaken a "9" for a "g". So, all letters are uppercase, the rest are numbers. I hope that info helps people. Lord knows I've been trying to link my profile since they announced it.

Laterz!

[VanguardOfDeath]

I have been attempting to do this for months and nothing works. I have literally tried EVERYTHING that it tells me to do in the stupid useless instructions to no avail. All I get every singe time is "This gamertag does not have any Rock Band data associated with it. Please try again. If you continue to have problems, please read the detailed instructions on the Link to Game page." When that's a load of crap considering that my 360 is always hooked up to Xbox LIVE when I am on it, and I have played Rock Band tons of times, multi, and single player while online. So what the heck is the deal here? When will this be fixed? That's all I want to know, because I know this isn't possibly due to any mistake on my part. Thanks.

VanguardOfDeath

[c_o_n_n_e_r]

I have been attempting to do this for months and nothing works. I have literally tried EVERYTHING that it tells me to do in the stupid useless instructions to no avail. All I get every singe time is "This gamertag does not have any Rock Band data associated with it. Please try again. If you continue to have problems, please read the detailed instructions on the Link to Game page." When that's a load of crap considering that my 360 is always hooked up to Xbox LIVE when I am on it, and I have played Rock Band tons of times, multi, and single player while online. So what the heck is the deal here? When will this be fixed? That's all I want to know, because I know this isn't possibly due to any mistake on my part. Thanks.

VanguardOfDeath

same thing happens to me.

[BIG_RICH74]

I keep getting the message telling me one or both being either my playstation network ID is wrong or my Rockband website code is wron or both....I am getting so irritated because neither of them are wrong....ugh!!! Anyone getting this problem and been able to fix it yet?? How about a Harmonix tech....help us out, we did shell out tons of cash to buy your product....its the least you can do

[surge18]

i Have linked my ps3 game to my account however it hasnt updated anything since my first log-in. it still has an old band that no longer exsists in my game on the site. Is there a problum with the site or with my game?

[LadySparx]

Umm ok so no one with PS3 can join?? We paid our $200 too. :mad: I'll give it a week or so then this goes back to Walmart. When I shell out nearly 1/2 the price of my system for a single game & it's peripherals I kinda expect it to work as advertised. Call me crazy.

[BubbaRS]

Hello? Is anyone listening? PS3 people want to link their systems up and the site is down. Help us out!

Bubba

[raistiff]

another ps3 user here with the same problem, please update us on whats going on.

[churl]

I was able to link mine, albeit after some trouble. Two things to note:

- it wants your playstation network username (your screen name), not your playstation network login name (which is your email address).

- the font they use in-game to show your "website code" is awful.
- - the character that looks like a small, lowercase letter "o" is a zero.
- - the character that looks like a pointy "0" is the letter O.
- - the letters are entered in ALL CAPS.

Hope this helps someone. The 0/O/o discrepancy is just a gross oversight on the programmer's part.

[LadySparx]

Maybe then i would understand. However, my code has all characters that absolutely cannot be mistaken for anything else. What is the point of a tech support forum if it just gets ignored?

[LadySparx]

Cleared my cookies and cache and tried to link to site again with my PS3 network Id. Usually I get the "either the ID or the linkcode is entered wrong" msg but this time....what a treat! A new error msg.

You do not have the privileges required to access the requested page. Please try again by logging in to the right.

At least it broke up the monotony of trying to link over n over n over n over n over again.

Address the PS3 linking issue please!!!

[TheZenRoom]

I'm having the exact same problem linking my PS3 account as others here. I'm entering my correct PSN name & Rock Band code - though there is a letter in it I'm not sure of, it's either a U or a V, so I've tried the code with both. Either way, I keep getting the "incorrect information" error message. Glad to know it isn't just me, but I'd still like to get this resolved.

[EAxMetroJack]

Hi,

I also posted this in the 'Can't get link to game to work thread' (http://www.rockband.com/forums/showpost.php?p=307311&postcount=122).

We know a lot of you are having difficulty with linking your account. I’ve asked the Harmonix team that runs the web site and we have the following steps for you to try:

1)You will need to have Rock Band data attached to your Xbox Live or PlayStation Network account in order to link your account. If you only recently started playing Rock Band, you should give the system at least 24 hours since the first online play session before linking your account.

2) If you can't link the account successfully after 24 hours, clear all of your cookies and close all web browser windows. Start your web browser again, go to www.rockband.com/rockers_home, log in and try to link your account.

If this still doesn't work please send the details of your issue and all the steps you have tried to HMXJohnlok, as unfortunately neither EAxViolet nor I have the necessary tools to resolve this for you.

Cheers
MetroJack

[LadySparx]

Thanks for pointing us in the right direction.

[surge18]

why does the site not update my bands and profile info when its updated in the game?

[Stooginho]

I don't know if I'm in the right section here but it does say site problems.....Can somebody please tell me how and if there is something to click to go to your previous posts - without scrolling through hundreds of posts since your last one? Any advice appreciated
Cheers :)

[EasilyAmused]

I don't know if I'm in the right section here but it does say site problems.....Can somebody please tell me how and if there is something to click to go to your previous posts - without scrolling through hundreds of posts since your last one? Any advice appreciated
Cheers :)

Go to a forum page, click on "Search", click on "Advanced Search" on the little popup, and put your user name in the "Search by User Name" field. Oh, and make sure you click "Search now" instead of "Go" like I always want to do. :-) You may also want to select "Posts" for "Show Results as" to find your post and not just the thread it's in.

I haven't found an easier way to do it.

HTH

edit: And of course the second after I post, I find one easier way: if you click on someone's user name on their post, one of the options in the menu that comes up is "Find all posts by ___". Of course, you'd have to have one of your posts up in the first place.... :->

[Stooginho]

Brilliant, thanks!

[dimebag08]

Hello, we have a band that we are trying to get up in the rankings for FANS. We have about 8 Million fans and when i tried to ling my PS3 to the website, for some reason im only showing 800 and some thousand fans. It doesnt seem to want to update itself on the website but on the leaderboard on my PS3 we are updated. Does anyone have any ideas.

[sk8r4life1]

For some reason i cant link my PS system to my Rockband account... i put in my gamertag and Playstation code but it wouldn't work.. any suggestions?:confused:

[surge18]

HELLO anyone from EA listening? none of our scores are updating on the site! can we get some help please?:confused:

[josedx1]

If you are having issues using the features on this site, please check out the topics in this sticky before you post.

How to Access/Use Private Messages
There is a lot of confusion about how to use Private Messages since they are not currently setup in the Forum tab of the Rock Band community site.

PMs are accessed via the Rockers Home page. You can get there by clicking on the 'Rockers' tab at the top. Once on the Rockers Home page (make sure you're logged in), just click on the 'Inbox' button under 'My Profile' at the right.

You can also bookmark the PM page directly: http://www.rockband.com/privatemsg/


Link an Xbox Live Gamertag to Your RockBand.com Account
Before you begin, clear your browser cache and cookies! You can usually do this through the Tools or Options menu of your browser window.

Step 1: Find the Windows Live ID for your Gamertag

On your Xbox 360 console, make sure you are connected to the internet and signed in to your Xbox Live Gamertag.
From the “Xbox Live” blade of the Xbox 360 Dashboard, select your gamertag (at the upper-left of the screen).
Select “Account Management”, and then “Windows Live ID”.
Take note of your Windows Live ID displayed at the upper-right of the screen under “Current Windows Live ID”.

Step 2: Know Your Windows Live ID Password

If you already know your Windows Live ID, you are all set.
If you have forgotten your Windows Live ID password, you can reset it by visiting the Windows Live ID password reset page (https://account.live.com/ResetPassword.aspx?mkt=EN-US) and following the instructions.

Step 3: Log Out of your Windows Live ID

Check your Windows Live ID sign-in status at http://account.live.com.
If you see an account summary page, you are logged in to Live ID and need to click the “Sign Out” link at the upper-right hand corner of the page.
If you see a Live ID sign in page, you are logged out and good to go.

Step 4: Link Your Gamertag to Your RockBand.com Account

Make sure you completed everything in steps 1-3 and that you have your Windows Live ID and password. Remember, account linking is permanent so make sure your information is correct.
Once you’re ready, go to the Xbox 360 Account Linking Service (https://rps.rockband.com:8000/signin.aspx) to link your account!



Link a PlayStation Network ID to Your RockBand.com Account
Before you begin, clear your browser cache and cookies! You can usually do this through the Tools or Options menu of your browser window.

Step 1: Locate Your PlayStation Network ID

On your PlayStation 3 console, make sure that you are connected to the internet and signed in to your PlayStation&#174; Network account.
On the XrossMediaBar (Cross Media Bar), navigate to the "Friends" column.
Locate the avatar with the white dot to the left of it. This is your avatar; the name to the right of it is your PlayStation Network ID.


Step 2: Find Your Rock Band Website Code

On your PlayStation 3 console, make sure that you are connected to the internet and signed in to your PlayStation&#174; Network account.
Load the Rock Band game.
From the Main Menu of the game, select "COMMUNITY".
Select "GET WEBSITE CODE".
Your website code will be displayed at the top of the screen.


Step 3: Link Your PlayStation Network ID to Your RockBand.com Account

Fill out the fields below and click the "Submit" button to link your account!

how can you update your band in your profile

[sebas1972]

I wrote to you guys before about the subject on the ea site. The web code dosen't seem to work. The PSN network id is good. could you please help me?

sebas1972

[EAxMetroJack]

I've also edited the main post of this thread, but here is a summery of what to do if you have problems with account linking or with the Leaderboards:

Problems Linking account
1)You will need to have Rock Band data attached to your Xbox Live or PlayStation Network account in order to link your account. If you only recently started playing Rock Band, you should give the system at least 24 hours since the first online play session before linking your account.

2) If you can't link the account successfully after 24 hours, clear all of your cookies and close all web browser windows. Start your web browser again, go to www.rockband.com/rockers_home, log in and try to link your account.


Leaderboards not updating
It can take up to 24 hours for the Leaderboards to update. Please also be aware that only the top 100,000 scores are displayed.


If you are still having difficultyplease send the details of your issue and all the steps you have tried to HMXJohnlok (neither EAxViolet nor I have the necessary tools to resolve this for you).

Cheers,
MetroJack

[Dennis_Rocks]

My picture is not what I uploaded. It won't fix.

[easysapper]

Why the Hell does some other guys blurry picture always keep showing up on my profile

[Shaolin]

I can't get the link to game work either?

[Dennis_Rocks]

Did the support team stop supporting?

[TheZenRoom]

Well, the last word I got on the PS3 linking issue was on 2/8/08, and basically said that they know there's an issue & it's being worked on. No hint of an ETA on when that fix will come. I've been playing the game daily for 2 weeks now (attempting to link my account daily as well), is there even the slightest possiblity that the stats I've built up with the bands & character's I've created since getting the game will transfer to my online account when they finally fix this problem? I'm not going to stop playing or anything, but its frustrating that such a basic & widespread problem that's been reported by so many users for so long is still unresolved.

[Alitar13]

I am in total agreement.

I have been trying since I got the game to access this feature.

Until this is fixed I am boycotting DLC.

No more money from me to this game until this feature works for me.

Tony

[Archreaper]

Well I still can't get it linked and neither can any of my friends. Was so happy when I heard about this...i followed all the steps in the 360 section...and blam, nothing happens once more. Tis Sad T_T

[ImmortalDreamer]

They really need a way to update your info on the site. There are still 3 characters and a band on mine that I deleted weeks ago.

[headwe]

They really need a way to update your info on the site. There are still 3 characters and a band on mine that I deleted weeks ago.
Leaderboards on the site haven't updated in over a month as well.

[chibbicloud]

well the problem i'm having is not actually linking them...its that it put the wrong info on my rocker page...its like completely off and now i dont know how to change it >_<....anyone know how to fix it?

[PrincessJasmine]

well the problem i'm having is not actually linking them...its that it put the wrong info on my rocker page...its like completely off and now i dont know how to change it >_<....anyone know how to fix it?

Can't help you, BUT....

I am loving your sig. ;)

[SonicNirvana]

This is really frustrating for me, I have logged out of Live, Cleared my Cookies, deleted my history, I even sent a PM to HMXJohnlok, yet I still haven't been able to link my gamertag to my Rock Band profile.

[Bodabo420]

when i change the name of my band in the game, how come it doesnt change on the site in my profile.

Gamertag:Bodabo 420

[LonelyDesperado]

Don't know if you are aware of this already, but it seems that the PS3 leaderboards for solo guitar at least are not accessible on here. I don't know if that's also part of the issue you are trying to resolve currently, or if this is a new one, but just wanted to bring that to your attention.

[RCSlyman]

well the problem i'm having is not actually linking them...its that it put the wrong info on my rocker page...its like completely off and now i dont know how to change it >_<....anyone know how to fix it?

If you mean your Profile page, then...

Try clicking the Edit My Profile button right above the instrument icons.

[veng]

I get this message every now and then when I try and log out or do some other things.


-snip message-

Sorry about that. We were pushing a few small fixes but everything should be all set by now (you know, except the other stuff we need to fix).

[Wolfycat]

yeah, too bad no one in the system seems to care whether it works for us, huh? i say that because i actually took the effort to email harmonix a month ago about it when the site first launched, and i never heard back. oh well, what should i expect paying $180 for a video game. </sarcasm>

Don't worry, it's not that bad. Just wait until they release it in Europe. Same pack for 240Eur = 380.576 USD xDDDDDDD

heist.......

BTW, no link yet

[Kurumi_Megumi]

What about if it's showing bands that do not exist under your gamertag and not the main band that you've put your time into?

[veng]

Are these bands you've created and then deleted? Or are they bands you have never created before?

If it's the former, it takes time to replicate your data so sit tight and your current bands will show.

If it's the latter (and you are on an Xbox360), someone else's account might have been logged in on the computer you were using to link your accounts. At that point, the browser would've thought you were another user and linked the wrong account.

In that case, we are trying to find an easy solution to relink an account. We'll keep you updated here.

[Kurumi_Megumi]

Thanks a bunch. Yes it was bands that were created and then deleted.

[cfisherbannon94]

go me ^_^ ok it has to be 10 characters....... yea........

[veng]

go me ^_^ ok it has to be 10 characters....... yea........

Was there a support-related question here?

[bpzimmer]

i was wondering if there is a way to get rid of the characters i created but later deleted from the game that are still showing on my profile. thanks for the help.

[Kurumi_Megumi]

I'd like to ask why I cannot view my own profile?

[veng]

1) No way to delete/hide characters at the moment. Might be a something we look into for a future feature.

2) How is it not letting you view your profile? Are you getting an error?

[Kurumi_Megumi]

1) No way to delete/hide characters at the moment. Might be a something we look into for a future feature.

2) How is it not letting you view your profile? Are you getting an error?

It sends me back to the page that says "Welcome Kurumi/carnivore." It does that to anyone who tries to view my profile.

[veng]

It sends me back to the page that says "Welcome Kurumi/carnivore." It does that to anyone who tries to view my profile.

Okay, it's the "/" in your name. It's causing the page to look for a profile in "Kurumi/Carnivore" and thinks "/Carnivore" is an entirely different directory rather than part of the user name (pfft, computers).

I'm going to have to change it to something else (a dash or an underscore). Just drop me a PM with what you want and we can work something out. I'd PM you, but I can't access your profile page to send one :p

[veng]

HMXSean, HMXJohnlok, or HMXHenry will probably post an update when it might be allowed again. At this moment, I'm unsure.

[Kurumi_Megumi]

Okay, it's the "/" in your name. It's causing the page to look for a profile in "Kurumi/Carnivore" and thinks "/Carnivore" is an entirely different directory rather than part of the user name (pfft, computers).

I'm going to have to change it to something else (a dash or an underscore). Just drop me a PM with what you want and we can work something out. I'd PM you, but I can't access your profile page to send one :p

Okay I sent you a PM already. I'll await your response. Thanks a lot!!!!;)

[BAC0N MAN]

i am getting a bit frustrated at this cuz i really want my band stuff on here!!!!:confused:

[BAC0N MAN]

What about if it's showing bands that do not exist under your gamertag and not the main band that you've put your time into?

**** this im going to guitarhero.com with a good linking service:D

[frightening_dreams]

question: i have rockband for ps2. can i still play it like on here and such?

[veng]

question: i have rockband for ps2. can i still play it like on here and such?

I don't believe the PS2 has any on-line capabilities outside of FFXI, so there's no data for the website to synch to unfortunately.

[peanut19921]

I linked our account (finally got that to work) to the website, 24 hrs ago.
I have 2 problems.
The first is, when it linked us, it only lists ONE band and we have a Few. How do I get the others to show up on the website also???

The second problem is, it has been 24 hrs. and is not updating ANY scores for the different characters (people) we have. They have not changed at all since linked AND we've played quite a bit. Is this a website wide problem or can I somehow fix it on my end????

[veng]

I linked our account (finally got that to work) to the website, 24 hrs ago.
I have 2 problems.
The first is, when it linked us, it only lists ONE band and we have a Few. How do I get the others to show up on the website also???

The second problem is, it has been 24 hrs. and is not updating ANY scores for the different characters (people) we have. They have not changed at all since linked AND we've played quite a bit. Is this a website wide problem or can I somehow fix it on my end????

Check the stickied thread posted right below this one:

http://www.rockband.com/forums/showthread.php?t=61334

Thanks!

[Razerz]

Help Can´t link my account to the game (PS3). I´ve read the stickie but that didn´t help. The last character in my code looks like an eight but it´s uppercase so i´ve tried S, B without any luck. You should really put up an alphabetic key.
entire code: D9BAWZ97A(S, B, 8)

Finally linked the game. seems like 8 is NOT lowercase like the other numbers. Go figure!

[LAETH08]

still broken. :(

[katalux]

When u'll resolve the problem about linking xbox360 gamertag?

[JBGoode441]

I am stuck and don't know what to do.

I have done everything in order to link my webcode to my PSN account. I have opened my ports on my router. I have cleared my cookies. I have entered my WEBCODE so many times and in so many ways (because of the wierd font).
I have contacted EA Support who told me to contact Sony. I have contacted Sony (2 times) who told me to contact EA Support (because they do not support the software, only the Hardware).
I really wish this would work. I love the game and it would be soooo cool to see my stats on the Net.
Harmonix / EA, please help...
Thanks and Rock on!

[nobby16]

Another frustrated customer considering taking this thing back to the shop it was bought. I only go this game 2 days ago and cannot regiter my PSN account to link the game...... I know about some font issues but I can read!!!!!!!!! what are you playing at and who do we contact for refunds as I only want this game for online content and leaderboards.....

[WebuserJonny]

Why don't the powers that be simply print the alphabet on the site using the same font as the game, with corresponding letter beneath/next to it using a standard font that people can read. Obviously it needs to be a picture so as not to force people to download the poor font from the game.

[JBGoode441]

Wow...I just tried again and it worked.

[littlejay2o02]

The photo creator is making pics of deleted npc band members. is there any way to take them off my profile for good?

[littlejay2o02]

sorry double post. the site times out a lot too right now. im sure yall knew that though

[Rusty_Combuster]

Hi,
I can't see my RB2 band or characters - I've linked my account following the instructions provided. Is this a known issue?

--[EDIT]--
Unlinked and relinked my account - Now I can see my RB2 character, but not my band.

[xmrgonex]

how do you unlink you account?

[Antimon]

Where is the rest of the data from the old rockband site profiles? I had songs I suggested, favorite bands etc, that info is all just gone now? Thats kinda craptastic I think.

Also, i posted this as a new thread but ti seams to have disapeared...

[MTS badillin]

I mainly play solo guitar, but regularly 2 friends come and play as bass and drums... when i go and try to take a picture, I can see the 3 band members as individual characters, but only the lead guitarrist appears when i choose a band picture...

help?!

[Bluto34]

I tried to link my account and I got (The data you entered seems to be incorrect please correct the following errors and resubmit 35663. The acount is already linked to an exsiting rockband.com account) Went to profile and it said that I wasnt linked. What should I do?

[madcapmatt]

Is the bold text that showed new comments entered coming back? I can't be the only one who noticed it's gone, right?

[xbsblair]

Maybe I am not doing something right here? I can make a model that looks like my RB2 character and buy it for $60.00. I assume that if it's making the right model than I am linked and everything is working? Yet I go and try and create a picture (several times and even relinked my account XBL) and stil nothing shows up? I created one and left it at that screen for over an hour and nothing on the meter?

Please help and are others having this issue or can some one tell me what to do? Thanks,

[griffinmills]

Is the bold text that showed new comments entered coming back? I can't be the only one who noticed it's gone, right?

I wished they'd left an option to use the old forum layout or "skin" while they did this beta... test... to put it politely.

If you are going to swagger in and destroy the community forum to recreate it in your image, at least have the decency to reinstate all the previous features and make your new image legible.

Yeah, looks really great with the tiger over there all cut off and cropped.:rolleyes:

EDIT: Wow, the forums are really broken right now, anyone seen an announcement about it or anything?

[maxin_013]

i don't see any of the threads that i posted/created being added into my subscribed threads. how can i get it to work?

[veng]

Closing this thread as it contains some old data. If you have a question, please search for the question first before posting a new thread about it. That should help us keep track a bit better!

Thanks!
HMXveng