View Full Version : PS3 Account Linking: *UPDATE*
HMXJohnlok
02-26-2008, 02:45 PM
Hey all,
We have recently identified an issue with the PlayStation 3 leaderboard and account linking. If you have created a Rock Band account and attempted to link your PlayStation 3 game data within the last 30 days, it is possible that this issue is preventing you from linking your PSN to our online leaderboard.
Again, if you are having trouble linking your PlayStation 3 account to the online leaderboards, or your existing leaderboard data isn't updating, we are working on a fix for this issue. I will update this thread with more information when it becomes available.
note: this will not result in a loss of your stats and other leaderboard data.
Thanks for your patience!
HMXJohnlok
03-05-2008, 11:23 AM
Hey all,
We have recently identified an issue with the PlayStation 3 leaderboard and account linking. If you have created a Rock Band account and attempted to link your PlayStation 3 game data within the last 30 days, it is possible that this issue is preventing you from linking your PSN to our online leaderboard.
Again, if you are having trouble linking your PlayStation 3 account to the online leaderboards, or your existing leaderboard data isn't updating, we are working on a fix for this issue. I will update this thread with more information when it becomes available.
note: this will not result in a loss of your stats and other leaderboard data.
Thanks for your patience!
This issue should mostly be cleared up now. If you're still waiting for your characters/bands to update, it could take a little while. If you've been waiting over a week for it to update, please post here.
If you're experiencing any other problems related to the issue posted here, let me know in this thread.
EDIT BY HMXVENG - It looks like it's taking a bit more time to register. Please keep trying as it seems to fluctuate as to how long it'll take for the code to be accepted.
Also, just as an FYI, it's taking some time for the database to catch up with your band info and scores so please be patient. We are working on this issue as well. Thanks!
ADDITIONAL EDIT BY HMXVENG - For entering in the code, if it looks lowercase, then it is a number. Otherwise, it is a letter. The numbers hang down lower than the letters do as well.
Thanks for the fix.
I just linked my game a few days ago and everything seems to have updated since then except for a few things. When I first linked the band name was wrong and there are duplicate characters and characters that I don't remember creating. In the past day or so my band name has changed to the correct name but the characters have not changed. It does show 2 new ones that I have created since I linked but it shows characters that I don't have in the game. Is this something I can fix or will they just disappear??
EasilyAmused
03-05-2008, 12:32 PM
Is this issue having our name show up in the leaderboards or using the "Link to game" in our profile? My PSN ID shows up in the leaderboards (I just found it online), but I still can't use "Link to game" (I just reset Safari to clear everything out and tried it). I get:
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
It also occurred to me last night that I hadn't done any online play (I've been doing solo tour and playing with my family locally), so I went online and played a tug of war against someone.
Maybe someday I'll be able to link.... :p
Thanks for the update.
HMXJohnlok
03-05-2008, 02:36 PM
Thanks for the fix.
I just linked my game a few days ago and everything seems to have updated since then except for a few things. When I first linked the band name was wrong and there are duplicate characters and characters that I don't remember creating. In the past day or so my band name has changed to the correct name but the characters have not changed. It does show 2 new ones that I have created since I linked but it shows characters that I don't have in the game. Is this something I can fix or will they just disappear??
Characters/bands you've deleted will still show up for now. We may add something later that will hide those groups, but for now they will still be visible.
Sveppi
03-05-2008, 04:31 PM
thank you :D
Munky2008
03-05-2008, 04:45 PM
Mines PS3 link went all good. exept deleted characters and bands are listed there. But since us guys are working on a way to hide those, then I am happy. Keep up the good work HMX.
EasilyAmused
03-07-2008, 02:19 AM
Bad font! I mistook an eight '8' for a 'B'. It didn't help that it appeared that all the numbers were lower than the letters. The two numbers on either side of the '8' were lower than it, whereas the 8 was even with the letters.
I tried an '8' out of boredom tonight -- I had already tried (at support's suggestion) 9/G and 0/O. Glad I got bored. :D
I'd like to suggest (as I did in email to support) that you post a key for that font showing what each letter/number looks like, or at least the confusing ones, like B and 8, side-by-side.
flamingtoilet
03-07-2008, 09:55 AM
Bad font! I mistook an eight '8' for a 'B'. It didn't help that it appeared that all the numbers were lower than the letters. The two numbers on either side of the '8' were lower than it, whereas the 8 was even with the letters.
I tried an '8' out of boredom tonight -- I had already tried (at support's suggestion) 9/G and 0/O. Glad I got bored. :D
I'd like to suggest (as I did in email to support) that you post a key for that font showing what each letter/number looks like, or at least the confusing ones, like B and 8, side-by-side.
But the font looks really cool!
jaymcn
03-10-2008, 12:22 AM
Still saying I have put in the wrong PSN ID or Website code. Its driving me nuts?? Help:D
HallK
03-10-2008, 02:28 AM
Still saying I have put in the wrong PSN ID or Website code. Its driving me nuts?? Help:D
Same here I Can't Quite make Out My Link Code Either, Sent An E-Mail And No Response. A Graphical Representation Of What Letters And Numbers Look Like Would be Great, I Do Love The Rockin Font Though.
brian6400
03-10-2008, 10:21 PM
I've got a PS3 and I'm having a problem linking as well. I'm receiving an invalid PSN or web ID message. One of the characters looks like a lower case letter 'o', but I've tried upper / lower / and zero.
dogfoodnyc
03-10-2008, 10:48 PM
Not a big deal, I guess I am just being anal about this:
There are a few songs that isn't updating my highest scores. I guess I got them when my internet connection of out so when I finally reconnected again the network only updated my overall career score but not the songs individually. Is there anyway these score can be updated or I have to do it manually through load/save or whatever.
Thanks ^_^
PSN: dogfoodnyc
songs are not showing highest score:
Blood doll
Nightmare
F.O.T.S.
03-11-2008, 01:36 PM
i renamed my band a few weeks ago, but it's still showing up as the original name on the rockband site. none of the stats are updated either it seems.
overall, i'm looking for a way to cancel this website account and open another. my room/bandmate made this one and i'm not too happy with it. i cant find any links to cancel the account and UNLINK my ps3. help?
kidqwik
03-11-2008, 04:47 PM
Nope. My PS3 account isn't linkin either. Getting the same error about name or code isn't right. My code is pretty easily read. The only possible mix up would be either the letter V or U. I've tried both and still not working. :(
kingotnw
03-11-2008, 09:32 PM
I as well am unable to link my game to my account. Its telling me invalid webID or playstation ID. I tried variations of things that could be other letters... No idea whats going on.
CyberX
03-11-2008, 10:52 PM
I am having trouble linking my game. It is saying that I have put in the wrong PSN ID or WEbsite code. Thanks for the help!!
CyberX
mikey12
03-12-2008, 01:02 AM
I can't get mine to link at all. I'm putting in the right username and code...what's up?
KiRiON
03-12-2008, 02:28 AM
I am having trouble linking my game. It is saying that I have put in the wrong PSN ID or WEbsite code. Thanks for the help!!
CyberX
same here...
FaceRocker
03-12-2008, 02:50 PM
same here...
CyberX
03-13-2008, 03:11 PM
ANy1 hear anything back on this? I'm still in the dark.
ParanoidPyro
03-13-2008, 07:14 PM
I'm also having no success in linking my ps3. All combinations were used like 0s and Os and os and 2s and Zs and Bs and 8s.. etc... any update?
The_Vagabond
03-14-2008, 04:32 AM
I'll throw my hat into the pile. Perhaps if even more people share their concerns we can further Harmonix's lulz at our misfortune.
kidqwik
03-14-2008, 09:54 PM
Grrr. My PS3 still isn't linking.. Can we submit a support ticket or something?
kc0czi
03-14-2008, 10:13 PM
I just want to add my name to the pile. Our code isn't working either. Same error as others report RE: one of two (psn id, or webcode) is incorrect. An update now ~30 days later would be nice.
And... not to start another controller debate, but what is the latest on adding a second guitar controller? I've got another third-party controller (not the GHIII LP) that works fine with GH3, but doesn't perform correctly with RB.
My son and I would sure like to coop bass/guitar. Neither of us have the chops for percussion.
sam1994
03-15-2008, 09:45 AM
me too i've tried evrything but it still won't work
peteec
03-15-2008, 03:13 PM
same stuff here....invalid ???????
oh geez
kingotnw
03-15-2008, 05:03 PM
Still no link.... I would like to ask if there is some way to send in a support ticket as well, or be get an email when the issue should be resolved.
c1ph3rd
03-15-2008, 09:00 PM
Mine won't link either.
CyberX
03-16-2008, 10:05 AM
I've emailed to the support group and still have heard nothing back. The game is great but this is frustrating as heck.
dezzagod
03-16-2008, 10:10 AM
yes mine is also experiencing problems
atleast it's not just me...
crazyaustin24
03-16-2008, 09:07 PM
This issue should mostly be cleared up now. If you're still waiting for your characters/bands to update, it could take a little while. If you've been waiting over a week for it to update, please post here.
If you're experiencing any other problems related to the issue posted here, let me know in this thread.
i waited a week and my band that i deleted is still there and the band i created is not there HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! please
Powie
03-16-2008, 09:36 PM
Ditto - not able to link my acct either.
DeClan
03-16-2008, 11:10 PM
Just bought my first console since my NES in the late 80's, I buy Rock Band, hook it all up to the Internet and the bloody thing doesn't work. I've tried making a different PSN account, different local account to get a different website code... Nothing.
So I'm posting here as a means of venting so I don't bash the guitar into my console :) Also hoping that strength in numbers will convince EA to fix the bloody problem.
Cheers!
Paxtini
03-17-2008, 07:47 AM
Mine doesn't link either :( Fix anyone?
Rgds,
Paxtini
wazzacky
03-17-2008, 12:39 PM
Yea mine doesn't either, i followed some instructions i've seen in other threads. "Wait for 24 hours after playing online" but Nada, also one of the characters looks like a lower case o but i've tried 0,o and O and it still doesn't work. Can i get an email to a new code or something?
Smirky
03-17-2008, 04:22 PM
Add my name to the pile as well.
Cant seem to get it too work.
GRRRRRRR....
TreoRock_
03-17-2008, 04:26 PM
Mine PSN:TreoRock seems to have a problem to
renofire
03-17-2008, 05:35 PM
Might as well add me to the list of linking probs... thought it was just me at first till I checked the forums...
crazyaustin24
03-17-2008, 05:56 PM
thanks for telling me that will this be cleared up soon?
As of looking at this. There seems to be a problem with the linking system. Until Rock Band Developer's or Web Master can't seem to work anything out. I think we are going to stay unlinked. I have a feeling their is something wrong with the PHP Script. Although, I'm not entirely sure how the system work's.
bullet6996
03-18-2008, 06:15 AM
same thing here 1 or both fields error
KevinHarvick329
03-18-2008, 01:14 PM
I wish I could say that I have mine linked but, nope. I am another user of this dam game and still no luck. I CAN READ what the website code is but it says I'm wrong.
Sgt_Briggs
03-18-2008, 06:41 PM
well, shoot. i was thinking that i just could not read that dang code. looks like im in the same boat. i keep getting the msg
"One or both of the required fields contains incorrect information.
You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3."
and i have tried all the combonations that i can think of for that stupid font. they really need to change that if so many folks are having problems with it.
Raziel0060
03-19-2008, 12:46 AM
"One or both of the required fields contains incorrect information.
You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3."
Yup, I keep getting that same message as well! I know for a fact I put in the code correctly. The font is difficult to read, but the letters and numbers that they gave me seem to be pretty straight forward. Hope they get this issue fixed soon!:confused:
chady36
03-19-2008, 01:08 AM
I too am getting the message "wrong psn id or website code".....very frustrated....Help????
robojeebus
03-19-2008, 04:50 AM
same here, I am in the UK, using a Japanese PS3 anyone else imported having this issue?
i.e. does it only effect people using none US machines or something, I presume the code is generated by a combination of your PSN ID and PS3 hardware.
I tried different PSN ID's with different locations as the home address got different codes each time but none of them work :(
SilverFox
03-19-2008, 07:00 AM
Im in Denmark with a PS3 i bought here and i imported the game from the US and i also get the same error.. I also tried different accounts/countries :(
It must be a general issue..
GarryMar
03-19-2008, 07:34 AM
My account way linked. i was showing on the leader boards last week. But since last wednesday my account has became unlinked. my characters no longer show on my profile page and i'm not on the leaderboards. very annoying
I'm in the UK by the way
ttyyrose1234
03-19-2008, 04:05 PM
hey HMXJonLok i cant seem to invite friends to my games because it keeps saying "can't connect to session". could you please help me
Firebreak
03-19-2008, 06:21 PM
I cannot link my account, I can read the code no problem but it says it's incorrect on this site...
jimmybadboy1
03-19-2008, 07:12 PM
Still saying I have put in the wrong PSN ID or Website code. Its driving me nuts?? Help:D
I'm having the same problem? aaaargh
whitneyarner
03-19-2008, 09:03 PM
I'm also having the same problem... entering in PSN ID and website code correctly, but the site is telling me that one or the other is incorrect, and no linkage for me!
cashoutcurse
03-19-2008, 10:31 PM
LOL I didn't think this would be a problem like it was on Guitar Hero, especially since I bought Rock Band 5 months after launch. Well what do ya know, more linking problems just like GH3....
Sgt_Briggs
03-20-2008, 01:52 PM
ya, they really need to get this fixed soon.:mad:
giroml
03-20-2008, 10:25 PM
Hey Harmonix, this is still broken for some PS3 owners. So give us an option, can we mail a screenshot of our website code and you guys can get us linked or what? Is that a 6 or a G I can't tell, you say numbers are all lower case but this is uppercase yet it looks like a 6, anyway I tried 6 and G neither works.
PsychicNewt
03-21-2008, 01:46 AM
I also can't link. I'm surprised that RB has this problem considering the precedent GHIII set. .
mauddib
03-21-2008, 03:10 AM
Hi ya Harmonix. I linked my account a few months ago. I setup a new band 2 weeks ago and have not seen it show up in my online profile. I can see the ranking from my PS3 but nothing shows on your website.
KRadiation
03-21-2008, 09:38 AM
Having the same problem as a lot of people
I'm definitely putting the right PSN in - so it HAS to be the code.
The only letters that aren't obvious are either a U or a V --- it looks more like a V but no matter what combination I try it fails every time.
Are any letters lower case or capitals or should they all be capital/lowercase?
Does that make any difference?
Is there any way we could PM our codes and PSN's and have you guys link the accounts another way?
TheStapler
03-21-2008, 10:25 AM
just adding my name to the list...
been trying for a few days... thought maybe it was firefox, so i tried on IE, still nothing. then i thought to check here.. and wow... apparently i am not alone!
STRENGTH IN NUMBERS!
or maybe just a fix please :)
angelmelweaver
03-21-2008, 04:33 PM
i cant link my PS3 to the website either. hopefully this will be fixed soon since alot of people are having problems with it.
TimBob
03-22-2008, 02:10 AM
Just relax and be persistent.
I've entered my web site code for the past 3 days and nothing, today it worked. So, give it a couple days of play time and it should link up. It's showing me some characters I deleted yesterday, so give it time.
Sgt_Briggs
03-22-2008, 03:46 AM
Just relax and be persistent.
I've entered my web site code for the past 3 days and nothing, today it worked. So, give it a couple days of play time and it should link up. It's showing me some characters I deleted yesterday, so give it time.
yep, like you said, i just got mine linked. been at it for a few days now and it just linked up tonight. just keep trying.
codylala
03-22-2008, 04:24 AM
got rockband today and i cant link...is there still problems or should it have been cleared up by now? i updated the patch and everything. thanks
Paxtini
03-22-2008, 04:29 AM
Mine is linked now too :D
Khessed
03-22-2008, 07:40 AM
Mine's finally linked too! Thanks HMX for clearing the issue up!
Bahamutknightzero
03-22-2008, 08:38 PM
Well that didn't last long at all, I can't link
Powie
03-22-2008, 09:02 PM
I was able to link mine tonight, so it's possible you just need to wait a few days to link. Maybe the web & gaming database aren't synced up right away.
Firebreak
03-22-2008, 09:26 PM
Yay, I was able to link today! My profile on the web is at least a few days outdated as I joined a band which doesn't show yet. Oh well, it'll update soon enough, just glad I'm linked. :)
djkal
03-22-2008, 09:32 PM
Same for cant link :rolleyes:
Hazmat
03-23-2008, 11:51 AM
Adding my name to the list. I am using the correct ID and PW and getting an incorrect ID or PW from the site. I will try back periodically to see if it is worked out.
The_Vagabond
03-23-2008, 08:22 PM
Mine linked last night finally. If at first you don't succeed, complain on a forum until you get your way.
Billyc407
03-23-2008, 08:42 PM
I can't get my PSN name to link either.
Chowzoo
03-23-2008, 09:35 PM
No luck linking for me, either. :(
djkal
03-24-2008, 09:41 AM
Still cant link :(
johng4
03-24-2008, 04:07 PM
For all those having key issues....
What I mistook for a "i" was actually a "1" the "g" was a "3" and I can't remember what else.. but there was another lower case letter that ended up being a number instead.
Double check those, I bet that is all it is.
My issue, is that the stats that my account is showing are from like 2 weeks ago.
SinisterIntent
03-24-2008, 06:20 PM
Add me to the list I too was told "Create another account.... call back" by phone tech support.
Fat lot of good it did gave the same code. I'm really not happy with this experience and that its been happening for so long with no fix isnt instilling me with any hope having just bought the game.
Email support told me to post here... and from reading the posts that doesn't seem to be helping either.
Epsillon
03-24-2008, 06:37 PM
Adding my name to the list. Got the same problem.
KRadiation
03-24-2008, 07:13 PM
All of my letters are clearly readable except for V or U and they are all capitals. The numbers are smaller and slightly below the letters - - so for me it has to be the site that's to blame.
exilecr
03-25-2008, 12:55 PM
Another name for the Pile, Getting the same error message on the link page as everyone else, Either PSN ID or Webcode is incorrect.
ANy update as where the problem sits, or fixes soon to be coming would be greatly apperciated.
giroml
03-25-2008, 04:30 PM
After trying every day since I got the game, finally on day 6 I got it to link. Now the stats that are in there for me are old. None seem to update.
RCSlyman
03-25-2008, 07:40 PM
Yeah, same here. Every permeation of the code that's possible from the way the letters/numbers look, and nothing. Does capitalization even matter? Everything's right and well, but the game and account just won't link.
Any information at all? Is there some problem you all are looking at specifically?
What about the codes themselves, are they hardwired into our games, or can they be to something else?
SinisterIntent
03-25-2008, 07:50 PM
I don't think it has to do with the disk When I upgraded from my PS2 to my PS3 I bought a used copy of the game, since I had the instruments already. When I first tried to link it it wouldn't work so I thought it had to be that some one linked the code already, so i returned it bought a new copy and I deleted all the game information off my system saved games and all, then reinstalled and I ended up with the same code so I think they are hardware based.
RCSlyman
03-25-2008, 07:53 PM
Sounds like it's possible it can be reset, then. I know when I get a user calling that needs to get their password reset, I like to make it something nice and easy and unmistakable as to what it is. Would be nice if these website codes operated the same way.
Or that you could manually ask for a new code if you're having trouble uploading it...
Sm0k3y55311
03-25-2008, 09:29 PM
All of my letters are clearly readable except for V or U and they are all capitals. The numbers are smaller and slightly below the letters - - so for me it has to be the site that's to blame.
definite site issue, i'm having the same problem. "Linking my PS3 account to this account with exactly the same name as my ps network ID".
my PS3 name is definitly posting on the leaderboards though.
Pippy
03-25-2008, 09:41 PM
Throwing my name into the hat 2 have been trying for 2 days and still nothing, also sent an email about linking my account and have had no reply can one of the admins please let us know what is going on and how long it will take to be fixed i think thats all we are waiting for.
Pip
krychek57
03-25-2008, 11:19 PM
Ya, account not linking here either >_<
armless
03-26-2008, 12:23 AM
i can't link my ps3 account neither :(. WTF. i thought i was the only one!!!! WTF?
codylala
03-26-2008, 01:21 AM
i can't link my ps3 account neither :(. WTF. i thought i was the only one!!!! WTF?
ur not alone!
Paxtini
03-26-2008, 04:36 AM
Keep trying, it seems it takes a few days to sync. Don't know what the bottleneck is but all people who couldn't link their accounts at first were able to after a couple of days.
kaiske
03-26-2008, 07:27 AM
I try 2 days but and still I can't link my game., some solution? or wait more. thanks
gilnutz
03-26-2008, 02:16 PM
Can't link mine either, I emailed customer service but haven't received a response yet.
futurerockstars
03-26-2008, 03:24 PM
I have still been having issues with the account linking it says when i type in the ID's and codes it says they are wrong and they are not! Please help me with this. Thanks:D
dsoria
03-26-2008, 03:58 PM
shiaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
i have the same problemmmm :mad: helppppp
ahh.. and...
besides the code is illegible!!! :confused:
sothrowed4438
03-26-2008, 04:17 PM
I have linked my game two seperate time and had no problem. The first time I did for awhile but they fixed whatevr bug there was. This linking problem should be a problem anymore. I linked my game yesterday by the way. Check to make sure your PSN and game code are right?
sothrowed4438
03-26-2008, 04:19 PM
shiaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
i have the same problemmmm :mad: helppppp
ahh.. and...
besides the code is illegible!!! :confused:
take pic of game code and I will tell you what it is. You shouldn't have a problem. Why is the code illegible? Are you on HDTv or CRT? 480i?
Maxq333
03-26-2008, 04:44 PM
My band isn't updating, its The Hillbillies Are Here.
catsenvy9
03-26-2008, 11:32 PM
yeah, i'm having the same problem...
characters and bands that i've deleted, new character's and bands i've created, and updated stats for my charachters have NOT been updated ever since i linked my account from my PS3 to this website...r fixes still being made and such?
RCSlyman
03-27-2008, 06:36 AM
I have linked my game two seperate time and had no problem. The first time I did for awhile but they fixed whatevr bug there was. This linking problem should be a problem anymore. I linked my game yesterday by the way. Check to make sure your PSN and game code are right?
Yeah, did and done. Still no dice. Trust me when I say, for me, it's not a problem of inputting the wrong information.
Jaylyons1
03-27-2008, 04:36 PM
yep, I cant link either... one of the many it seems... no mistake in characters on my part, my code is clear.
VikingrBerserkr
03-27-2008, 06:25 PM
Sam old problem as everyone else, throwing my name in the pile, its very hard to make out some of the letters or numbers in my code and i always get the same message no matter what i try when i link the game, just like alot of you.
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
I love this game but ya, this is REALLY ANNOYING! i have also emailed for support and have heard nothing back boo hoo:P
djkal
03-27-2008, 06:54 PM
I hope someone will care about the situation and tell us what is wrong at least
tell us what causes this and we can be more patient you know,,, im downloading the new boston pack 10.99$ thanks $$$$
gelocks
03-27-2008, 10:09 PM
Do I need to have a Rock Band created in order for this to work?
Thanks.
kouichi341
03-27-2008, 10:11 PM
I just purchased Rock Band today. and no matter how many times I try to link and no matter how many times I type the lousy code in, it still won't take it. Why isn't Harmonix fixing this?
catsenvy9
03-27-2008, 11:44 PM
well, thank you
after i posted this, one of my bands got a profile,
also some of my characters data updated too...
i still have a few issues now, such as having a few other bands...
and also the changed name of, and deletion of some of my characters
(i'm really O.C.D. and stuff like that just bothers me XP)
but thanks for the partial update...hope to see more soon =]
djkal
03-29-2008, 07:59 PM
IT has been a week now im trying to link my ps3 account to here with no chance if anyone could help
i would appreciate or who should i send an email to for help ? thanks
Shadlord
03-30-2008, 06:31 AM
Well, now I'm trying to follow this new advice, and just to be sure after clearing cookies and trying a new browser, I went into my game to double-check my game's code, and now the Get Website Code button is greyed out and I can't retrieve the code anymore! I'm signed in to the PSN network, and can play online. Anyone know why this is happening now? Also, I tried the code I remember (I must have entered it 50 times, so I'm pretty sure I know what it is even if I can't see it), and still no luck linking the account. Still getting the "incorrect information" error.
Same as above for me, Webcode part greyed out.
Still getting incorrect info error aswell.
Any update?
The last word was that it had been resolved,(03-05-2008, 04:23 PM)
since then nothing!?:rolleyes:
Parabola7001
03-30-2008, 07:24 AM
i too have the get website code part grayed out when i go to it.
whats the deal?
RCSlyman
03-30-2008, 12:53 PM
Who knows... hopefully they're reworking the system right now.
Hazmat
03-30-2008, 01:32 PM
My website code is also greyed out now.
Maybe this means the problem is being worked on.
gelocks
03-31-2008, 12:40 AM
Hopefully they are taking care of their systems and we'll get to link our accounts after this.... we'll see.
Honym
03-31-2008, 05:28 AM
Hi guys, I suppose to have the same problem as many of my rock band colleagues, because I can not link the game due to " one or both of Id and code are incorrect". Please let me know what could I do??
Regards,
RCSlyman
03-31-2008, 03:26 PM
Hi guys, I suppose to have the same problem as many of my rock band colleagues, because I can not link the game due to " one or both of Id and code are incorrect". Please let me know what could I do??
Regards,
Heh, if you actually find out, please, let us know too, mate.
And actually, to those having that "Greyed Out" problem... it's not greyed out to me, I can get my code still... just still not linking. Been a week now...
Broker
03-31-2008, 08:28 PM
having problems here too...
My website code is very confusing it has some letters that might be (i,l or 1) antoher that could be (6,b or G) and the last one (O or 0):mad:
So basically IM LOST!!!!
Please harmonix post a alphabet including the numbers and CAPS.
Or at least tells us what Font you are using!:confused:
Badjer21
03-31-2008, 09:50 PM
"Well, now I'm trying to follow this new advice, and just to be sure after clearing cookies and trying a new browser, I went into my game to double-check my game's code, and now the Get Website Code button is greyed out and I can't retrieve the code anymore! I'm signed in to the PSN network, and can play online. Anyone know why this is happening now? Also, I tried the code I remember (I must have entered it 50 times, so I'm pretty sure I know what it is even if I can't see it), and still no luck linking the account. Still getting the "incorrect information" error."
Just addin my name to the list. Hopefully someone will at least give us some information soon as to whether this is even being worked on.
p-town-balla
03-31-2008, 11:47 PM
Same here I Can't Quite make Out My Link Code Either, Sent An E-Mail And No Response. A Graphical Representation Of What Letters And Numbers Look Like Would be Great, I Do Love The Rockin Font Though.
yea my keeps saying its wrong and i cant really read the code very good
gelocks
04-01-2008, 12:15 AM
My account just linked.
It's way outdated but at least it linked.
RCSlyman
04-01-2008, 12:57 AM
having problems here too...
My website code is very confusing it has some letters that might be (i,l or 1) antoher that could be (6,b or G) and the last one (O or 0):mad:
So basically IM LOST!!!!
Please harmonix post a alphabet including the numbers and CAPS.
Or at least tells us what Font you are using!:confused:
Well, numbers except for 8 seem to be small than the letters. Hopefully that helps a bit when deciphering your code.
RCSlyman
04-01-2008, 12:58 AM
My account just linked.
It's way outdated but at least it linked.
:-/ How long have you been trying?
InFeRnOgTiTaN
04-01-2008, 01:14 AM
I can't link my game either. I take it this is still an issue and hasn't been fully resolved yet?
exilecr
04-01-2008, 12:21 PM
Hey everyone,
Posted here about a week ago when I first tried to link. Finally today it linked up. Im thinking that there might possibly be a delay between PS network and the RB website database. So hopefully with a little patients everyone can get linked up.
GL
djkal
04-01-2008, 12:32 PM
The same for me i got linked today,, thank you
Hazmat
04-01-2008, 01:22 PM
Thank you HMX... My account was able to link up last night.:p
obbrich
04-01-2008, 04:34 PM
Same here. After a week of frustration it finally linked today. I wasn't too worried about it, but it was annoying. Now if they could only light a fire under Sony's butt to update the Playstation Store more frequently than once a week...
RCSlyman
04-02-2008, 03:18 AM
OMG, me too! It took like, 8 and a half days... so yeah, guess the rule is, have patience.
Honym
04-02-2008, 05:23 AM
Congratulations to all who has the luck to be linked!!
I`m still out!!! But a question:
Where are the moderators?? This post should answer your questions!! so that it`s a support post or, we have to be involved in the questions and the answers???
Regards,
chokingonbile138
04-02-2008, 06:42 AM
:( i cant get it to link...
Glad to hear people have been linking up!
choking - keep trying. I hate that that's my answer but until we get to the root of the issue (and trust me, it's on our short list) it's the only one I have at the moment.
lalo_lost
04-02-2008, 11:29 AM
AHHHH!!! I wanna link!!! but I cant!!! :mad:
Shadlord
04-02-2008, 11:32 AM
Glad to hear people have been linking up!
choking - keep trying. I hate that that's my answer but until we get to the root of the issue (and trust me, it's on our short list) it's the only one I have at the moment.
HMXVeng do you think it would be possible to edit the first posts in this thread?
According to those posts by Johnlok this issue is sorted...
Would save you a lot of answering...
MHagen41
04-02-2008, 12:19 PM
I just kept trying, and after 3 days it eventually took my code.
But now the only problem I have is that my account hasn't updated since the day I linked!
HMXVeng do you think it would be possible to edit the first posts in this thread?
According to those posts by Johnlok this issue is sorted...
Would save you a lot of answering...
Yeah, that's a good suggestion.
chokingonbile138
04-02-2008, 06:43 PM
im not even sure im putting in the right code... i cant tell if they are Z's or 2's and if this one is a 5 or a S
Sm0k3y55311
04-02-2008, 07:32 PM
after a lil over a week of failing, mine linked fine.... :D
just try again from time to time they'll link right up... must be a delay somewhere ;)
Badjer21
04-02-2008, 09:52 PM
Mine finally linked today as well after about a week and a half of trying. Though as some others have say it is very outdated. But at least it is linked so hopefully it will update eventually.
rw_grim
04-02-2008, 11:52 PM
Can't link here either, bought the game yesterday, played a bit online. Single player career aside from a few online quick plays. Code is rather clear, i have both a U and a V, as well as an I and an L. The only other thing I can come up with (besides the aparent db replication somewhere) is that my psn name has an underscore..?
Honym
04-03-2008, 07:30 AM
Mine finally linked today as well after about a week and a half of trying. Though as some others have say it is very outdated. But at least it is linked so hopefully it will update eventually.
The same happens to me today. :p
Kessler
04-03-2008, 08:01 AM
That'll be a week that i try to link my game with the same result:
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
But i notify something in the Rock Band save data.
In the information property in the 'Lock' section it's written :
"Copying prohibited"
What is mean?
Thx
Pascal
No more problem!
All fix up!
Thanks
skinnygert
04-03-2008, 02:35 PM
I'm entering the correct ID and Website code but getting an error that one or both are invalid. I'll keep trying as some have stated.
lchales
04-04-2008, 08:27 AM
Same Thing Happens To Me, I'm Trying To Link With No Succes Since Last Monday. I Send An Email To Hmx But No News From Them Yet. :(
Please read some of the previous posts - people have seen success after varying periods of time (a few days to a week or more).
Again, it's not the best response but it's the most accurate measurement to go by at the moment.
We *are* working on fixing this. Please be patient is all I can say at this moment. :)
futurerockstars
04-04-2008, 02:57 PM
i still can't link it
splodead
04-05-2008, 01:18 AM
wow how long do we have to wait to get this to link? i cant link mine still.
JeIIyCat
04-05-2008, 08:52 AM
Just throwing my name in here ... Same problems as everyone else.
hopefully this something that can be resolved .. as I would love to link here.
Sm0k3y55311
04-05-2008, 12:55 PM
please give it 1 1/2 to 2 weeks or even 3 weeks tops for PS3 account linking
seems to be a bottleneck in Sony's updating game webcode data towards rockband.com
king_patrick_7
04-05-2008, 01:03 PM
Just like the rest of you, I'm having trouble linking... I guess I'll try again in a few days. Just pick the game up, but it looks like this problem has been going on for a while, hopefully they fix it soon
Kavik95
04-05-2008, 02:14 PM
Ive had rock band Since Christmas and i still cant link it ... letters/# are a lil too confusing fig out but i love the font :D
MHagen41
04-05-2008, 03:01 PM
im linked and my leaderboards are updating, but some characters that I've deleted are still on my profile
the other big problem is that it says I don't have any bands, yet I created two
so im not on the band leaderboards
christopher008
04-06-2008, 11:37 AM
i tryed linking my rockband game to the website and i get this message
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
i have tryed everyting i don't know what to do
Fwishart
04-06-2008, 06:14 PM
i tryed linking my rockband game to the website and i get this message
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
i have tryed everyting i don't know what to do
Exactly the same issue here.
krychek57
04-07-2008, 01:04 AM
Exactly the same issue here.
Bunch of bull this all is :mad:
Fwishart
04-07-2008, 09:12 AM
Bunch of bull this all is :mad:
Yeah would have been nice to at least have had a "We don't know what the problem is" instead of having to read though 10 pages of assumptions.
RATSNEST
04-07-2008, 02:18 PM
I'm having problems linking also. I thought maybe I was reading the code wrong too. One thing I did though was look at the way the code was written really good. I then went in to go through the steps of naming a new character to get that font. I named the character what I thought the code was and the font/name of the character looked exactly like the code. Then I just backed out and abandoned the character. So this is something you can at least do to check your code. So I guess it's another problem. I guess I'll just keep trying to link periodically.
lchales
04-08-2008, 10:56 AM
Does the PS3 has to be on at the time of the linking thing?
CCDaDon
04-08-2008, 11:42 PM
i tryed linking my rockband game to the website and i get this message
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
i have tryed everyting i don't know what to do
im having the EXACT same problem...
Wasinger12
04-09-2008, 06:22 AM
I had that problem myself. After a few days of trying to link my account… out of the blue it worked. Now, my only complaint would be… the characters in my profile are not current with what characters I’m using. It’s only showing two, one of which was deleted when I first got the game and the other I use often but the points are only showing “350” give or take… which is not correct. I understand it takes awhile for everything to update but why didn’t it take all the characters and band I have saved when I linked in the first place?? Not knocking the idea of linking to this site but what’s the point if it’s not correct and or current….on top of being a pain in the butt to do so……………
Yeah would have been nice to at least have had a "We don't know what the problem is" instead of having to read though 10 pages of assumptions.
If you read the first few posts, we do sort of outline what is going on.
The linking problems and the information updating problems are being worked on, that's all I can really say.
Fwishart
04-09-2008, 04:26 PM
If you read the first few posts, we do sort of outline what is going on.
The linking problems and the information updating problems are being worked on, that's all I can really say.
Yeah I got that after reading the first few pages. (Was just hoping the deeper that I got into the thread I would find some new "official" info. I also was noob-total and didn’t realize that the HMX in front of the usernames indicated Harmonix.)
Thanks for the reply though. I appreciate it.
DrummingKing1234567
04-09-2008, 07:35 PM
Linking is still not working, please fix it... :)
lchales
04-10-2008, 09:39 AM
Good News Guys, It Works For Me Just Right Now 9:40 Am Est.
Thanks.
DSull29
04-10-2008, 10:10 AM
Made a new band a week ago and it still hasn't hit the website or leaderboards. Kind of a bummer because we deleted our last band when we realized it wasn't syncing due to another band already having that name.
chokingonbile138
04-10-2008, 08:19 PM
finally linked up!!
CompletelyInsane
04-11-2008, 03:29 AM
Is this issue having our name show up in the leaderboards or using the "Link to game" in our profile? My PSN ID shows up in the leaderboards (I just found it online), but I still can't use "Link to game" (I just reset Safari to clear everything out and tried it). I get:
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
It also occurred to me last night that I hadn't done any online play (I've been doing solo tour and playing with my family locally), so I went online and played a tug of war against someone.
Maybe someday I'll be able to link.... :p
Thanks for the update.
This is what is happening to me right now, as well, except I have played online. I still cannot link my account to the game
mattxMASSACRE
04-11-2008, 04:59 PM
Its either i cant read the letters or its not letting me do it.
I put my ID in and i put in the website code and it said one of them is wrong
DrummingKing1234567
04-11-2008, 05:13 PM
If linking keeps "not workng" tons of ps3 customers are going to give up on rock band. Also, i have beaten the game and have nothing else to do except play online..... and im STILL waiting for this linking problem to be fixed!!
CCDaDon
04-11-2008, 11:08 PM
Finally worked for me... but still it would have been nice if it worked on the 1st try...
Nemek1980
04-13-2008, 10:36 AM
Is this issue having our name show up in the leaderboards or using the "Link to game" in our profile? My PSN ID shows up in the leaderboards (I just found it online), but I still can't use "Link to game" (I just reset Safari to clear everything out and tried it). I get:
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
Same problem here.
Need HEEEELP !!!
futurerockstars
04-13-2008, 05:46 PM
Why don't they try to do something about it. I have had it since Jan. and i can't even link it,. Why can't they help all of us??? I rate the service 2 thumbs down.
Syn_Zero
04-14-2008, 01:51 AM
I've only had the game a month and at first it wouldn't link up, but just a week or two ago it finally worked when I decided to try again.
Just keep at it. It's probably just a matter of the RB website not being able to keep up.
RATSNEST
04-15-2008, 05:12 PM
I tried for two days, then gave up. My rankings wasn't showing up on the game either. Well, yesterday I seen my rankings on the game, so I came here today and it linked. You can try everyday but I don't think it will do anygood. I'd just wait about a week after you play online. Then come back and try everyday I guess.
freaky67
04-15-2008, 05:29 PM
cant get my ps3 to link to the site can anyone help plz
Rossinator28
04-15-2008, 06:20 PM
Ive been trying for over a week, and it still won't except my code. I have tried many different combinations with letters, I really want this to work.
juicymama
04-16-2008, 05:18 PM
First post!
I got the game about 2 months ago. Barely got wireless at my new place. Played online for the first time yesterday and it linked today. Just gotta keep plugging at it but that's all the advice I can give :eek:
mrspeedy1999
04-16-2008, 07:22 PM
So when can I expect a fix I just bought the game today and want to link up but as you said its having problems should I just keep trying?
jedisrus
04-16-2008, 08:51 PM
I am having problems linking as well. Bummer!
Nemek1980
04-17-2008, 04:28 AM
Finally I got my game linked !!!
HELL YEAH !!! :)
Rook04
04-17-2008, 10:35 AM
i had no problem linking my account several weeks ago, and my first two characters updated fine. However in the ast couple of weeks i have noticed that new characters are not showing up and my scores for old characters are not updating. What can i do ?
i had no problem linking my account several weeks ago, and my first two characters updated fine. However in the ast couple of weeks i have noticed that new characters are not showing up and my scores for old characters are not updating. What can i do ?
Please see the other stickied thread. That addresses the issue. Thanks!
painandvirtue
04-17-2008, 01:40 PM
Cant link my account either, been trying on an off all day.
A.
________________________________
www.maturegamer.co.uk
bmaninc
04-17-2008, 09:30 PM
I can't link mine, been trying for a week.
Wolfycat
04-18-2008, 05:58 AM
This is pathetic. Been trying for 2-3 days already and no way linking up. Neither I do know if I'm entering the right code or not. What are numbers, capital letters or not...
Who in HMX had the wonderful idea of putting the web code in a f**** unintelligible font like that one??? I hate it. The only important thing I'd need to understand and they put it in the worst font ever. It's like a bad joke... :mad::mad::mad::mad:
OK SO I FINNALY LINKED THE ACCOUNT AFTER LIKE 2 WEEKS OF TRYING, NUMBERS ARE SMALLER THAN THE letters AND LETTERS MUST BE IN CAPS HOPE THIS HELPS ANYONE
painandvirtue
04-18-2008, 12:47 PM
feckin hell, still no luck, why on earth hasnt this been fixed by now.
painandvirtue
04-19-2008, 05:02 AM
Another day, another failure.
Can anyone assist or is anyone from HMX going to give an ETA of when this will be up and running.
jedisrus
04-19-2008, 10:01 PM
Still isn't working for me either. And maybe on a related issue I followed the Music Store link today to download the free track and it showed that I had purchased all sorts of tracks already even though I've never puchased a single one. I wonder if there may be mutiple game discs generating the same code and that prevents us from linking our accounts?
painandvirtue
04-21-2008, 08:33 AM
Managed to link over the weekend :)
Nel97
04-21-2008, 03:54 PM
rofl i had a "V" on my webcode and it is CLEARLY an "U", tried with V and linked at 1st try, change letters which could be others
http://img257.imageshack.us/img257/3553/addddxl1.png
jedisrus
04-21-2008, 11:12 PM
Just linked my account! Yippie.
Prism_Zet
04-22-2008, 11:38 AM
Just linked my account! Yippie.
My accuont still can't link, please help same message that PSN network id or rockband code are wrong. I've tried send an email and posting in the online help but my post was cleared and still no help =<
jedisrus
04-22-2008, 06:21 PM
I just plugged in the exact same info that I have been and it just worked last time. Do make sure that you are capitalizing the code when you enter it.
F.O.T.S.
04-23-2008, 06:44 PM
Hopefully they get this sorted soon, as well as stats updates.
akpolarbear
04-23-2008, 11:45 PM
been a couple of weeks now but still cant link.
scvar
04-28-2008, 11:02 AM
no matter how many different ways I try it, it tells me that either is incorrect... is the code all cap or what? i cant understand this weird font that beats the objective!
Jblz07
04-28-2008, 02:10 PM
i cant tell if a character in myh website code is a zero or just an o theres multiple ones in the code. some look uppercase and some look lowercase.
F.O.T.S.
04-29-2008, 03:47 PM
the only issue i'm having with my stats is that the top 5 songs do not update. (and haven't for quite a while) the rest of the stats look good.
this would be very helpful (as well as gaining access to more game stats) since i'm working with another forum user to create a rock band signature generator that stays updated with the website. (see it below)
scvar
04-29-2008, 05:05 PM
ok, finally managed to link the account - i noticed that my id actually started with a caps, so that was the issue (i think?)
absolutzero
04-29-2008, 11:36 PM
I've only had/played RB for 3 days, now, and I was successfully able to link today :)
lankenau
05-07-2008, 05:12 PM
I can't link! I have tried everything... I dont know if it has to do with one of the letters or numbers, I cant seem to figure out if its a 0 an O or an o....
Tried ever combination and still get the user or code error!!
Help!!
jnaron
05-15-2008, 07:14 PM
OK boys & girls. After trying all day to link with no success I finally came here and saw a post about capitalization.
IF THE CODE HAS A LOWER CASE ENTRY IT IS A NUMBER!!!!!!!!
ALL LETTERS ARE CAPITALS, ALL NUMBERS ARE LOWER CASE!!!!!!!
Hope that helps all who dig to the last page. :)
wallypinkerton
05-18-2008, 08:14 PM
I linked my account in Dec. But since I swapped out my hdd, none of my stats for my new band have updated (individual stats still update).
Anyone know if there's a way I can "re-link" my account? Maybe that would solve the problem.
ensizor
05-26-2008, 08:40 PM
Same here! i cant get mine to link.. its all right, but not sure if its a lower q or lower o.. but iv tried them all...
Please be sure to read the 1st post regarding the website code.
As for swapping out HDs, I'll ask around and see if I can come up with an answer for ya.
Weylin
05-29-2008, 11:41 AM
I'm still unable to link my account and it has been greater than a week now...
I wasn't sure if one of the characters was an "8" or a "B" so I've tried both.
Melchiah
05-29-2008, 07:17 PM
This is the wrong thread for this question. Please only post support requests that conform to the subject of the thread.
For the record, your question has been answered numerous times here, such as this thread:
http://www.rockband.com/forums/showthread.php?t=51834
and this one:
http://www.rockband.com/forums/showthread.php?t=40963
--HMXveng
luistraka
06-05-2008, 05:44 AM
Hi, first of all I want to say congartulations to all the staff creators of Rock Band Game......
I have a problem that I want you to solve me....
I'm from Monterrey, Mexico and I get my PS3 in this city.....
when I tried to registred my PS3 I did not find Mexico as one of the option so ,
I registred my PS3 in the USA option......the trouble is that I get rock band game and
I tried to linking mi game in my new account (this is mi old accound)i cant because i have this accound registrade
whit my webside code how can i do for erase this account?,i need new acconut for linking mi game but a cant? or what can I do to solve my problem ?=??..........
I hope your quick answer ........thanks
good bye.....
anarchyxf36
06-06-2008, 05:09 PM
oooooook this is really irritating me. Seriously its like trying to do a cryptoquip / word scramble / code reading all rolled into one. What are you guys at harmonix trying to find people for the government to crack other countries secret code messages. anyways my ps3 net id is the same as the one i use on these forums, and my code is a jumbled up piece of garbage that even bill gates cant read. I think it's PDG0TFOB25 http://i214.photobucket.com/albums/cc120/anarchy_racing_customz/Picture482.jpg anyways can someone plz help me decode it, and as far as i can think of a solution. How about we get ss's of all the letters and numbers so everyone has access to, and can actually have a chance to decypher the whole entire cryptic code that harmonix used (and is probably laughing there buts off at the people who cant understand it:D) Dont get me wrong but the guys that put out gh3 ticked me off when they dropped harmonix...
6/07/2008 - i FIGURED IT OOUT!!!!!!!!!!!! The career leaderboards is the same as the code if you have a digital camera take a pic of the code on the tv, upload it to the comp and keep it up while at the same time bringing up the ps3 leaderboards and "link to game". Use the letters and numbers on the leaderboard to match the letters and numbers for your code. i just realized and did this and i finally linked my ps3 net account to the rockband website SUCCESSFULLY. So if your having trouble linking ps3 id's to the rockband website account try what i just mentioned.
ylbissop
06-19-2008, 11:53 PM
I linked my account in Dec. But since I swapped out my hdd, none of my stats for my new band have updated (individual stats still update).
Anyone know if there's a way I can "re-link" my account? Maybe that would solve the problem.
same here well almost i upgraded my ps3 to bigger hdd one sent this message to support in dec still no awnser:
Recently i upgraded my ps3 system from the 40 to the 80G system and now my original band is stuck on rockband.com.
heres how the events transpired.
I got the 40 gig and created a band(The Lost Cause)/signed up on rockband.com.
I decided to upgrade to the 80G and tried to copy my rock band save to a memory stick but it didn't wanna copy oh well i'll just start over i thought have only been playing 3 days.
So I deleted all my data including the rock band save from the 40G ps3(obviously that was a mistake should have entered the game deleted the band then deleted the save)
I returned the 40G ps3.
I bought the 80G ps3 and set up rock band again entered all the same info for the band(The Lost Cause) but was alerted that a band by that name already exists(uh oh)
decided to look into it later and started another temp band(sally's frog's breath) perhaps i thought when rockband.com was updated it would see that the old band no longer exists (worth a shot right).
logged on to rockband.com and checked my profile http://www.rockband.com/rockers/ylbissop
unfortunately my darkest fears where realized and as i suspected it still lists one of my bands as the lost cause so my question is how do i get rid of it?
can i or you delete the band or even the whole profile so i can once again play in The Lost Cause and have the progress listed online?
as i said no response ever came from support@harmonixmusic.com all I'm asking is that they either "re-link" my account so it matches exactly what I have here in my game or delete my account on rockband.com so i can start it again myself thus "re-linking" my data. as it is right now it is usless to me. hoping that this is solved soon.
Weylin
06-23-2008, 11:25 AM
This is getting more and more frustrating as time goes on. I have sent emails to support and messages to three different HMX employees here on the board. Not only am I still not able to link my account after having the game for a month now... but I also have yet to get a single response to any of the inquiries I've sent.
Support leaves much to be desired.
Ellelawliet
06-25-2008, 11:32 AM
I can't link my account too =(. Why is the 8 the same level as the alphabets, and I can't seem to enter the "correct" linking even after playing around with numbers and alphabets.
Is there any mods I can send an image link to my code and help me "decipher" what exactly it is so I can link my account?
Rikith
06-26-2008, 06:30 PM
I am having the same problem, it is on the rock band websites side and not a problem deciphering the code. I just made a new PSN account and cant link to my game, however i have an older account that I linked with no problems about two months ago.
Getting the same error: One or both of the required fields contains incorrect information.
You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
Ellelawliet
06-26-2008, 08:42 PM
so how long do they have to take to solve this problem =(.
Fman1257
06-27-2008, 03:09 PM
I just got the game two days ago, so i know its a little early, but it is starting to become really annoying. I already memorized the code by typing it in so much
Ellelawliet
06-28-2008, 07:30 AM
I got it near to 1 week ago and I can't link either =(.
Dragon_slayerx
06-28-2008, 05:01 PM
I JUST GOT THE GAME YESTERDAY AND CANT LINK MY game when will they fix it seems like a couple of people been waiting for months now
Itachi1000
06-29-2008, 02:53 AM
I cant link ):
Pelgrin
06-29-2008, 09:14 AM
I can link my PSN ID and its work fine, but aftter couple of days my stats wasnt updated. I cant see my newly created band and my other stats.
wp_815
06-29-2008, 05:01 PM
yeah, i have tried linking it since early yesterday-when i got the game-and nothing...all i get is an error message saying that the info is incorrect...even when i know its correct and ive even tried making other psn accounts and still-nothing...
i wonder when this will be fixed...
folkeye
07-02-2008, 03:28 PM
No linking for me either....does anybody know if this is going to be resolved?
YoYoavK
07-03-2008, 06:37 AM
Not linking here too... :mad:
captainsecurity
07-03-2008, 02:29 PM
Hello,
I’m having some trouble linking my psn id to the site. I’m entering the correct psn id, as well as the web site code from the game, which is AJ1MOJK4GC. Am I doing something wrong, or is this code no good. My psn id is captainsecurity, if that helps. Thank you for attention to this matter, I’d like to link my game data to the web site like everyone else.
captainsecurity
07-03-2008, 02:32 PM
Well, I'm glad I'm not the only one with the same problem. how about a fix or something, this is bs.
HMXsimon
07-03-2008, 11:17 PM
FYI: I've mentioned in a few other posts that the leaderboards are currently out of commission for the foreseeable future. This also applies to new accounts finding their way onto the website. You'll be able to link an account that existed up to a certain point in time, and not after that.
We'll post something when this is resolved.
Katfire
07-05-2008, 04:31 AM
And why won't the new accounts be able to link? Are you guys just not taking anymore accounts?
MrHartgrave
07-05-2008, 10:00 AM
This issue should mostly be cleared up now. If you're still waiting for your characters/bands to update, it could take a little while. If you've been waiting over a week for it to update, please post here.
Yea, I've had 1 million more points on my drum solo tour for like a week now and it hasn't hit the main leaderboards...I'm always logged into the PSN when I play and everything, are you guys still working on this?
Yea, I've had 1 million more points on my drum solo tour for like a week now and it hasn't hit the main leaderboards...I'm always logged into the PSN when I play and everything, are you guys still working on this?
FYI: I've mentioned in a few other posts that the leaderboards are currently out of commission for the foreseeable future. This also applies to new accounts finding their way onto the website. You'll be able to link an account that existed up to a certain point in time, and not after that.
We'll post something when this is resolved.
As for new accounts - we are accepting them, but are having weird database connectivity issues between us and Sony/Microsoft. My only answer is to keep trying and it will link.
meekyle
07-06-2008, 06:42 AM
i created a new band over a week ago and nothing is showing up on the website but it shows up on the leaderboard stats in the game itself is there nething special i have to do to get my new band to show up on this site?
MrHartgrave
07-06-2008, 09:05 AM
As for new accounts - we are accepting them, but are having weird database connectivity issues between us and Microsoft. My only answer is to keep trying and it will link.
I am on the PS3...that would have nothing to do with Microsoft right?
TJ198917
07-06-2008, 03:58 PM
No it shouldn't effect your if you have a PS3. I'm having the same problem though with my PSN. I played it for a few hours, turned off my system and then tried to link my account and it didn't work.
Bad_Brains
07-06-2008, 10:38 PM
guess ill add to this as well. i cant get mine linked to my ps3 either. i have something that looks like a small "o" at the beginning of my code and i cant tell if its o, O, 0 and ive tried them all. so i dunno what it is.:(
So_Crack
07-07-2008, 02:26 PM
* One or both of the required fields contains incorrect information.
* You must enter a valid PlayStation® Network ID and Website Code to link your to PlayStation® 3.
is what i see when i try to link my account.
captainsecurity
07-07-2008, 03:48 PM
Obviously they have not done anything yet. The only answer we get is something going on between them and Microsoft. In case the last mod din't bother to read the thread title, this thread is about problems linking your PS3 not 360. It is becoming obvious that Harmonix does not have any love for the PS3 owners of the game. They cannot even give us a VALID response as to why we cannot link our accounts. If it is not gonna work at all (at least until RB2 comes out) Then tell us. We can handle the truth. But we all feel like idiots constantly trying to link accounts and not getting actual responses as to what the deal is.
Obviously they have not done anything yet. The only answer we get is something going on between them and Microsoft. In case the last mod din't bother to read the thread title, this thread is about problems linking your PS3 not 360. It is becoming obvious that Harmonix does not have any love for the PS3 owners of the game. They cannot even give us a VALID response as to why we cannot link our accounts. If it is not gonna work at all (at least until RB2 comes out) Then tell us. We can handle the truth. But we all feel like idiots constantly trying to link accounts and not getting actual responses as to what the deal is.
I don't understand why you think this is a personal affront to you? Do you really believe we hate you guys and hope you go away?
A valid response has been posted regarding database issues but we can't go into further details.
Pissing off our customers is not something we try to do despite what you may think.
captainsecurity
07-07-2008, 05:21 PM
I don't understand why you think this is a personal affront to you? Do you really believe we hate you guys and hope you go away?
A valid response has been posted regarding database issues but we can't go into further details.
Pissing off our customers is not something we try to do despite what you may think.
I'm sorry for the negative tone. I was just frustrated. My apologies. I love the game though, I just wanted to be able to show off my stats.
I'm sorry for the negative tone. I was just frustrated. My apologies. I love the game though, I just wanted to be able to show off my stats.
I apologize also - I didn't mean to lose my head there. :(
I want you to be able to show off your stats as well. And it totally sucks that I have to give the same answer all the time. Unfortunately, we don't have unlimited man-power to resolve this issue and it's become increasingly frustrating to us that we can't give you guys what you want and need in a timely manner.
BUT, as soon as something happens I will be 100% SURE to make a big deal post here so everybody knows. Trust me, that will be a very happy day for me :)
KEDslide69
07-08-2008, 06:09 PM
Im using Playstation 3 and i bought Rock Band, and it wont link. i know im putting the code in right and my network id is in fact VALID. Any help?
I will be closing this thread as HMXSimon has posted the latest in this stickied thread:
http://www.rockband.com/forums/showthread.php?t=61334
As more information becomes available, we shall update that post to avoid this continual clutter.
Thanks!
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