View Full Version : Wow! Got my new bass pedal in 4 days!
Gymsquid
04-10-2008, 06:57 PM
Submitted RMA for broken foot pedal on Monday the 7th. New one was on my doorstep when I got home today, 4/10. And although I'm not happy with the fact it broke in the first place, I am really impressed with how quick the new one was received.
Seems things have improved since I had to order a new guitar a few months back and it took several weeks.
Way to step it up Harmonix. Someone is doing something right.
leaderofall
04-10-2008, 07:03 PM
its been 2 weeks for me so im expecting it shortly (but i live in canada so its cool)
WhiteHot
04-10-2008, 08:28 PM
If you live in Canada count on not sending the broken one back.
You heard it here first.
e1 GU4P0
04-10-2008, 10:01 PM
Thanks for the tip, I just received my replacement pedal and was wondering if i had to ship back my broken one.
Gymsquid
04-10-2008, 10:43 PM
Thanks for the tip, I just received my replacement pedal and was wondering if i had to ship back my broken one.
Yeah, I'm sure you do otherwise you will lose the $125.00 you have on hold. I just threw mine back in the box the new one came in, flipped the shipping label over, dropped by the ups store on the way to the gym and viola, all done.
Sirindu
04-10-2008, 10:54 PM
Submitted RMA for broken foot pedal on Monday the 7th. New one was on my doorstep when I got home today, 4/10. And although I'm not happy with the fact it broke in the first place, I am really impressed with how quick the new one was received.
Seems things have improved since I had to order a new guitar a few months back and it took several weeks.
Way to step it up Harmonix. Someone is doing something right.
Just got my new pedal today as well. Do you know how to tell if we got the newer model?
Gymsquid
04-11-2008, 11:29 AM
Just got my new pedal today as well. Do you know how to tell if we got the newer model?
I don't frequent this board too much so I didn't realize there was a "newer model." But I'm hoping the one I received is improved or it will probably just have to be returned in a few months.
Sirindu
04-11-2008, 12:51 PM
Yeah, I remember noticing a picture that revealed the differences between the two models... but I can't find that thread again. Oh well. It works now, so I should just be happy. ;)
prymal666
04-14-2008, 03:35 PM
Yea they sent me a new pedal in 4 days without any cc information! :D
muohio
04-14-2008, 03:50 PM
Mine has been in billing status received status on UPS' site for the last week. I think they screwed it somewhere on their end.
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