Nekura20x6
06-08-2008, 10:12 AM
I'm on my fourth wireless strat for the 360 and the tilt sensor doesn't work on any of them. I went through the stock of all the Best Buys around where I live, so I guess I have to wait for EA.
It especially sucks because I have a Rock Band party planned for June 20th and didn't want to have someone slumming it again with the Guitar Hero Xplorer. Who would have thought it was so hard to find a wireless guitar when every freakin' store in town has them in stock!
If you are planning on buying a wireless, do yourself a favor. DON'T!
(On a side note, I took the back off one of the guitars and put a multimeter to the tilt sensor. They weren't registering at all. I think the sensors they are using for the wireless guitars are faulty. Why they haven't initiated a recall is something that we should all be wondering about.)
Edit: HOLY CRAP! On the warranty return page, it doesn't even have an option for "Tilt sensor isn't working"!!! Just freakin' awesome...
Edit 2: DOUBLE CRAP! The on-line system won't let me do a return! I have to call it in. At every step, EA just drives it in a little deeper. Bastards.
Edit 3: On the phone, you only have three choices: Bad fret buttons, bad strum bar, or not working at all. When I said it wasn't working, it said my best option was to use the website. I was upset before. I've now gone to just plain angry.
Edit 4: Okay - now I'm ready to set EA on fire. I just got off the phone with them. First, I have to fax or e-mail them a copy of the receipt to prove I'm still within the 60 day warranty period. THE WIRELESS GUITAR HASN'T BEEN OUT FOR 60 DAYS YET!
Now for the best part: I can't do the "rapid return" (where you put down a credit card as collateral and they send you a replacement right away) because they are afraid I'm going to lie to them. They told me that they are afraid people are going to say they have a wireless guitar and then ship back a wired guitar. Of course, if I did do that, they have my credit card and could charge me, right? Oh, no (says the jerk on the support line) - that's just too much trouble for EA. (Of course - they need the receipt first, so it's easy to PROVE that I have a wireless, but they still think I'm going to rip them off.)
So - I've got a defective product that was poorly made and I have to PROVE TO EA THAT I'M NOT A LIAR!
Moral of the story: DON'T BUY A ROCK BAND WIRELESS STRAT!!!!!
P.S. I am making it my mission to buy and return every broken guitar from every Best Buy within 40 miles. Since I can't won't be able to get a working guitar for my party despite trying to buy one THREE WEEKS before, I figure I can at least screw up EA's retail stats for the Chicagoland area.
It especially sucks because I have a Rock Band party planned for June 20th and didn't want to have someone slumming it again with the Guitar Hero Xplorer. Who would have thought it was so hard to find a wireless guitar when every freakin' store in town has them in stock!
If you are planning on buying a wireless, do yourself a favor. DON'T!
(On a side note, I took the back off one of the guitars and put a multimeter to the tilt sensor. They weren't registering at all. I think the sensors they are using for the wireless guitars are faulty. Why they haven't initiated a recall is something that we should all be wondering about.)
Edit: HOLY CRAP! On the warranty return page, it doesn't even have an option for "Tilt sensor isn't working"!!! Just freakin' awesome...
Edit 2: DOUBLE CRAP! The on-line system won't let me do a return! I have to call it in. At every step, EA just drives it in a little deeper. Bastards.
Edit 3: On the phone, you only have three choices: Bad fret buttons, bad strum bar, or not working at all. When I said it wasn't working, it said my best option was to use the website. I was upset before. I've now gone to just plain angry.
Edit 4: Okay - now I'm ready to set EA on fire. I just got off the phone with them. First, I have to fax or e-mail them a copy of the receipt to prove I'm still within the 60 day warranty period. THE WIRELESS GUITAR HASN'T BEEN OUT FOR 60 DAYS YET!
Now for the best part: I can't do the "rapid return" (where you put down a credit card as collateral and they send you a replacement right away) because they are afraid I'm going to lie to them. They told me that they are afraid people are going to say they have a wireless guitar and then ship back a wired guitar. Of course, if I did do that, they have my credit card and could charge me, right? Oh, no (says the jerk on the support line) - that's just too much trouble for EA. (Of course - they need the receipt first, so it's easy to PROVE that I have a wireless, but they still think I'm going to rip them off.)
So - I've got a defective product that was poorly made and I have to PROVE TO EA THAT I'M NOT A LIAR!
Moral of the story: DON'T BUY A ROCK BAND WIRELESS STRAT!!!!!
P.S. I am making it my mission to buy and return every broken guitar from every Best Buy within 40 miles. Since I can't won't be able to get a working guitar for my party despite trying to buy one THREE WEEKS before, I figure I can at least screw up EA's retail stats for the Chicagoland area.
