Drum pedal replacement question

[nouse]

Hi,

So my pedal broke, I went on the ea tech support site, gave my address info and my credit card number for express service (and I think I don't have a choice since I'm in Canada)

I received the new pedal, but did not receive a return box or return sticker. The lady at the counter said some other guy also had the same issue.

I just need confirmation here that I don't need to send back my broken pedal.

Can someone confirm this for me please?

[//M Coupe]

Call EA and tell them your problem. They will probably just tell you to keep it.

On an aside, Did they ask you for a copy of the bill? I called custmer service to have mine replaced as well and they told me i need to prove when i bought it. The CSR said it was only warrantied for 60 days from purchase which sounds like BS since they are all breaking.

[nouse]

They did not require proof of purchase at the time that I did this.

I searched but could not find what number to call. Would you happen to have it handy?