XBox Live Account problem, suggestions?

[thorn_9]

Before I sent in my xbox (rrod) for repair my wife, son and I all had our own live accounts. we had a few live arcade games we all would play together and individually. when I got it back, now only my account has the full version and theirs are only trials. I have to be logge din for them to play the full version. None of us have gold service, and I paid for all the games we play.

Has anyone else seen this problem or have suggestions on how to fix it?

[Rock_Starman]

Delete it and re-download it. If that doesn't work call MS and they might refund your points on another account so you can download it again but there was a story a bit a go saying they weren't giving refunds anymore so that might not work either.

[HMXChrisCanfield]

http://forums.xbox.com/16012653/ShowPost.aspx
http://brokenxblm.blogspot.com/2007/01/problem-description-faqs.html

If Re-downloading doesn't work, I'd call Microsoft and check with them. Re-downloading is supposed to work automatically now, but apparently sometimes you have to petition for the change.

Thank you for reminding me of this. I'll be doing this soon too.

- an XBL junkie

[thorn_9]

Thanks a lot guys. I tried re-downloading over the old version this morning, which didn't work. I hope the deleting then re-downloading works..