Problems with PAX Pack DLC

[Sonic_Snowman]

I just downloaded the PAX pack on my PS3 and I can't play the songs. They all show up in my setlists in the game, but everytime I select one of them to play it goes to the loading screen and gets "stuck". It doesn't seem like it is freezing though, because the little silhouettes of characters continuously move on the bottom of the screen without glitching or stopping. It just stays on the loading screen for a long time (I've waited about 3 min. before giving up). Is anyone else having this problem, or has had this problem in the past?

PS, Any and all help would be appreciated because I want to play Skullcrusher Mountain really badly. :D

[JShmazzle]

Yep, I have exactly the same problem. Everything else works fine. I've tried hard rebooting, doesn't work.

I didn't know this until now, but it appears you can't delete specific song packs from the saved data, so you can't take it out that way unless you want to delete and re/dl everything.

The loading screen seems to hang a bit on the glowing loading letters, but I guess that might have always been there.

You also can't hear a preview of any of the songs.

Sucks, I needed to play some Frontalot today.

[captainsamus]

Add me to the list. Tried redownloading, no go.

[VeganTnT]

got the pax bundle through the ps store.

after installing I tried playing skullcrusher mountain and it was a no go

before selection there is no preview music
after selection I'm stuck on the loading screen but my hdd light is not active

it's not frozen cause I can easily check the xmb or quit the game.

[obbrich]

I call 4th in line.... Same thing, song shows up, no preview "loop," hangs at the load bumper screen, but it's not really a hang because my little shadow band is still moving.

I've downloaded the pack twice with no success. Funny that you can't go into the Rock Band store and get it there because that's usually the first available option. Makes one wonder if they knew there's a problem, but forgot to tell the Sony intern chained to the PSN update desk not to release the pack... hmmm.

Could be worse, could be Rush...

[waffledad]

same here. downloaded for PS3 and all 3 songs have no preview, nor do the songs work. Funny thing. each track is 0.99 and to buy individually, it would cost $2.97 but the pack is $2.99 :P

Tried downloading again and re installing and still same issue. All other songs still work so they need to fix the pax set and we'll all have to re download and install again.

[janai]

Same problem. I've tried redownloading/installing, but it's not helping. I'm also on a PS3.

[Phane7]

Ugh... if all of you are having this problem so soon after release, I'd assume that the pack is bad.

[Chris_Gonzalez]

/sigh

Same here.

And man, I was sooo looking forward to singing this pack (I sing once in a blue moon, if that gives you an idea about how excited for this thing I was).

My day just keeps getting worse and worse...

[simmias]

Ugh... if all of you are having this problem so soon after release, I'd assume that the pack is bad.
Don't download the pack. You can download Shh.... and the Coulton song separately, and apparently both of those work. It's the MC Frontalot song that screws everything up for the pack, and it's screwed up individually too.

[Zastai]

well, there's 3 or 4 people on the leaderboards, so it's working for a select few
unless those are the hmx ps3 playtesters :D

[dudeman72883]

I first noticed that there was no music playing for the preview and then when I tried to play the song it got "stuck" on the loading screen.

[Project_Mercy]

Ugh... if all of you are having this problem so soon after release, I'd assume that the pack is bad.

Yeah, something's definitely pooched, between this thread and the one in the Rockband forum.

I'm sure they know about at this point, so it's mostly just waiting to see what their response is.

[defenestrater]

I have this issue as well. I'm glad I came here and found out that deleting and re downloading it doesn't help though. Saved me about 900 hours of reloading everything :D

[Ragin_Caucasion]

Already posted in the Rock Band General topic about this, but I got this same damn problem.

I'll say it once, and I'll say it again: Color me pissed, HMX.

Is this the first time this has happened?

[ThatShortGuy]

Add me to the list of people affected.

-Having difficulty connecting to the Music Store, about a 50% success rate on six tries. That said, the PS3 is connected via wireless, so it's more than plausible that the system is losing connectivity.

-When I'm able to access the Store, all of the PAX songs show up as purchased. When I attempt "Download Again", it says that the song is not available. All three songs have previews available, all three previews played without trouble.

-Only bought the Frontalot & Coulton songs. Coulton's song works perfectly, whereas the Frontalot song does not have a preview and doesn't advance past the loading screen.

I surmise that it'll just require some patience and a re-downloading of the Frontalot track. Hopefully this can be resolved soon.

[simmias]

I surmise that it'll just require some patience and a re-downloading of the Frontalot track. Hopefully this can be resolved soon.
Doesn't work that way on our system, my friend. We'll most likely have to delete our entire game file and redownload everything, just like the last time they "patched" some songs.

[ThatShortGuy]

Doesn't work that way on our system, my friend. We'll most likely have to delete our entire game file and redownload everything, just like the last time they "patched" some songs.

Meh, I've personally no problems with that, though I can definitely empathize with those who don't have the bandwith to handle such a massive re-snatching of all the songs.

[tetsuyabh]

This pack broke my vocals, too, so to speak.

Now, RB doesn't recognize the microphone, although the PS3 does (it works in chat rooms and the like). It keeps telling me to plug in my mic, but it already is plugged in.

[constble]

I'm having the same problem myself. I can't even download each song separately anymore. The RB store and PSN store doesn't show the individual songs for me.

[essadis]

well i guess i should of looked threw this first i am having the same problem.
this is bs i already had to download my song list 2. i really dont want to do it again (considering i know i will have to do it later on when the ps3 BR leaser burns out again). HMX should test there song more before a realease.

[KobK_Quash]

I'm having the same issue. Downloaded the pack from the PSN Store and after installation noticed there was no song preview and was stuck at the loading screen as well.

[Soulsabre]

Another victim here.

Kinda ironic that the nerdcore pack is that one with bugs...you'd think the nerds would be on top on things. :D

<Keeps fingers crossed for a relatively painless fix>

[FreezingATMSPHR]

I'm having the same problem too.

[jbluestein]

Just adding my voice to the mix. Bought the pack, can't play D&C or Skullcrusher Mountain. Haven't tried Shhh yet, but I'm about to and expect the same result.

[Galfridus]

Having the same problem (bought the pack, coulton and frontalot songs didn't play...didn't try the third one). Gr.

[Sir_Rohan]

I can't imagine myself downloading all the songs again, I hate that pack now!!

I hope Harmonix can solve this problem without killing our time.

[headcr4b]

This is lame. I bought the songs individually and I can confirm that its the "MC Frontalot - Livin' at the Corner of Dude and Catastrophe" song that is the problem. It doesn't preview and gets stuck in an endless loading screen (for all instruments) when I try to play it. The other songs work just fine. I hope this gets fixed soon :(

[dady5000]

Don't download the pack. You can download Shh.... and the Coulton song separately, and apparently both of those work. It's the MC Frontalot song that screws everything up for the pack, and it's screwed up individually too.

This is true. I DLed all of the tracks seperately and the Frontalot song is the one that doesn't wanna load.

[giroml]

Downloaded all songs separately (lol why would I spend 2 cents extra to get them as a pack, never understood this pricing scheme) and the Frontalot song froze, other two work fine.

[redlummada]

Add me to the list of victims. Boo0o, I have to say to that...I download a pack of "not-so-great" songs just cuz it's for charity and I can't even play them. Again though this is HMX looking past us PS3 users. It makes me wanna hurl. They worked fine for the X360 users.

[herbzy]

Sigh, add me to PAX pack broken list

[Javino]

Yet another epic fail for HMX.... I don't even like most of the songs they put out for DLC, aside from Megadeth and all that jazz. but just having all of the songs and showing that i beat them all is the point in me buying them. Now due to this ERR-ROAR I can't even beat all of the songs :( Am I destined forever to be 3 songs short of the perfect Career ? :(

[VonEros]

I downloaded this from the PSN Store and it won't work for me either. EA says that it's Sony's problem. Sony is conveniently closed for the day. Ugh. This is the first real issue I have had with DLC, but what a terrible time to start. Not my Frontalot!!!!! Noooooo!!!!!!!

[VonEros]

Me too. PSN download. No dice. Stopped at load screen. Poop.:mad: All three songs are this way. HMX says to call Sony. Sony won't be open till the A.M. This is not cool at all.

[bakedbeans6]

Add me to the list... no previews, game freezes after first song is played (I bought the pack).

This is CRAP! I had big plans this weekend, all of which revolve around drinking beer and playing RB with my buddies.

[robotnations]

I as well... also, there doesn't seem to be any way to download the songs individually from the PSN Store. Just the pack. weird...

[waffledad]

Well, how would this be Sony's fault if they just provide the software that was given to them? if the song itself is corrupt, then it is going to be up to Harmonix to fix it right? From what I am reading here, it is just the one song that screws it up and those of us that got the pack, all 3 are toast and for those that downloaded the entire pack, all 3 are toast.

Here's to hoping when they fix the issue that a re download and reinstall will resolve this as I really don't feel like deleting all the songs again....

anyone want to post here once they get a hold of Sony tomorrow A.M. (you easterners have an advantage to being up before us westerners..:)

[ms91240sx]

I have been disappointed for the last two weeks regarding DLC. I have not purchased anything for awhile, but was looking forward to, the Rush album. I feel as though we are being shafted lately as we wait for Rockband 2. First... horrible DLC put up to appease our need for more music, then more filler for a lack of the Rush album, and now songs that won't work right. Are you guys putting it all into Rockband 2? Will Rockband 2 have problems? I still have stuttered sound when my additional content loads... I know I only paid 99 cents for Frontalot, but I will wait on purchasing future songs to make sure they are working first. As they say... one bad apple spoils the bunch... Let's see what DLC you guys got... $$$ talks...

[braddymac1]

I live in NC and I will call sony so you guys can get an extra 4 hours of pax reality dreams. Plus i will benefit from it if they can actually solve this pain in the A$$ problem. So rest assured westerners that this easterner will be on the horn 1st thing in the mornin.

[hella530]

same problem here

[rogueagent01]

For me there hasn't been anything worth purchasing in quite some time(I did grab Dream Theater). Then I hear the preview for frontalot and think that sounds interesting. Bam! I purchase it and receive an endless loading screen for $1.06. Sweet whats up for next week?

[giroml]

Can someone point to the post where Harmonix is claiming it is Sony's fault? Because I cannot find any word from a Harmonix person that this problem even exists, yet I know of not a single PS3 owner who can get MC Frontalot's song to work. The only possible way this is Sony's fault is that they posted the wrong file. (Believable by the way) I'm just trying to figure out who gets my support call in the morning, EA or Sony. Right now I can't find a post by anyone even acknowledging that there is a problem. which somewhat angers me and is way below the minimum of customer service I expect as someone who has purchased every damn DLC song for this game. I'm looking for a sticky about it and don't see one anywhere on this forum. Apologies if there is one.

[BathTub]

The only HMX response has been from Alex saying he's reported it.

[MMLgamer]

Same problem here. I pay the extra 2 cents to get the whole thing at once to save time and now I can't play any of them. Should have gotten them individually as usual.

Problems:
No preview w/ song highlighted
Endless loading screen. It's on the loading screen as I type this whole message and while I read through all the posts.

[Dorphat]

customers_with_issues++;


Oh, we're not counting? Crap, sorry.

[DB6896]

Same issue here. All three freeze on the loading screen.

[tetsuyabh]

Does anyone else's microphone suddenly give them trouble after downloading this pack? I downloaded it, and on top of the expected problem everyone else is having, RB keeps telling me my mic isn't plugged in when I try to add a vocalist.

The mic works fine in chat and other non-RB venues, but RB refuses to play nicely with the mic.

Am I alone, or is everyone else a guitar player and hasn't tried it yet?

[KobK_Quash]

Does anyone else's microphone suddenly give them trouble after downloading this pack? I downloaded it, and on top of the expected problem everyone else is having, RB keeps telling me my mic isn't plugged in when I try to add a vocalist.

The mic works fine in chat and other non-RB venues, but RB refuses to play nicely with the mic.

Am I alone, or is everyone else a guitar player and hasn't tried it yet?

I haven't tried it, BUT I'm a Drummer! I'll check this out when I get home. I'm sure a lot of vocalists would have been screaming (literally!) by now if this was the case though, but as always, you never know.

[zugthug909]

Actually there is still an error for 360 user the MC front alot son before the song starts only displays catastrophe

[Purist]

Blame PAX.

[waffledad]

Actually there is still an error for 360 user the MC front alot son before the song starts only displays catastrophe

So 360 users are also having issues with the PAX tracks as well?

[Lapoisse]

Exact same issues here ... PS3 user as well, downloaded as a pack ...
No preview for the 3 songs, stuck on loading screen if selected :/

[simmias]

So 360 users are also having issues with the PAX tracks as well?
No, the song title just gets cut off because it's too long. They can still play it.

[nheowitzki]

got the pack, tried re-dl/install but still wont work.

will wait for fix :)

[thedoorsdk]

Guess I'll be waiting to download this until the problem gets fixed.

[guitalex2007]

Sadly, same here. It shows my loading screen moving, but there's no preview of the songs. Argh, why me? lol

[madtyger]

I'm having the exact same problem too. So, any idea when it will be fixed?

[Satoshi]

Any update on this? I want to download the songs.. but I heard it's not working properly so....

[hmxhenry]

Hey gang. We're working with audio to get to the bottom of this. It appears this issue is only tied to the MC Frontalot track, so the other two tracks from the PAX pack should be fine solo.

As we sort things out we'll post more info and a solution for those affected.

[simmias]

Hey gang. We're working with audio to get to the bottom of this. It appears this issue is only tied to the MC Frontalot track, so the other two tracks from the PAX pack should be fine solo.

As we sort things out we'll post more info and a solution for those affected.
Make sure audio knows that if you downloaded the pack as a whole, you can't play the other two songs, either. You can only play those songs if you downloaded them individually.

Although I'm sure our fix will be "delete game file, redownload everything," so I'm not sure if that matters.

[profactorate]

Yup same things happening here...hopefully fixed soon, and if I have to re-dl all of my songs I'm gunna be kinda peeved, hopefully a patch will clear this right up...

[baldassbat]

If I really have to re-dl everything I think I'll just box up RB for a month or two. I'll wait and get all my DLC again when I pick up RB2. Even for that I think I'm going to wait now since recent events are not encouraging me to risk my system. I'm irked enough that a $0.99 song I bought without even hearing because it was for charity may have tanked my game. Who knows what my $200 RB2 set could do to the whole hard drive when I install the game? I was even considering upgrading my HD to 500 or even a TB when I got the new game but I'll be furious if I spent that cash and then burnt out the drive.

[jrinck]

If I really have to re-dl everything I think I'll just box up RB for a month or two. I'll wait and get all my DLC again when I pick up RB2. Even for that I think I'm going to wait now since recent events are not encouraging me to risk my system. I'm irked enough that a $0.99 song I bought without even hearing because it was for charity may have tanked my game. Who knows what my $200 RB2 set could do to the whole hard drive when I install the game? I was even considering upgrading my HD to 500 or even a TB when I got the new game but I'll be furious if I spent that cash and then burnt out the drive.

At this point, it should be abundantly clear that if you like to play Rock Band that you really should get an XBOX-360, as that is their obvious platform of choice.

I love Rock Band so much that I WOULD buy a 360 to keep playing it, but I've purchased almost all the DLC for the PS3, and I don't want to buy it all again.

I wonder if Steve Ballmer would give PS3 owners a voucher to download the same DLC on the 360 that we have already purchased on the PS3. I'd switch to the 360 immediately.

Whaddya say, monkey boy?

[brett82]

so would i

[redlummada]

I cannot believe how long this is taking for them to sort this out. If it were 360 it would have been done yesterday.

[jrinck]

I cannot believe how long this is taking for them to sort this out. If it were 360 it would have been done yesterday.

No, if it was the 360 it wouldn't have been a problem at all, which it isn't for them.

I wouldn't be surprised if there is a picture of Steve Ballmer in the main hallway at Harmonix that all employees kiss each morning as they arrive for work.

[redlummada]

No, if it was the 360 it wouldn't have been a problem at all, which it isn't for them.

I wouldn't be surprised if there is a picture of Steve Ballmer in the main hallway at Harmonix that all employees kiss each morning as they arrive for work.

LOL...well put. I'm almost ready to deal with the withdrawls and hang the RB up for good.

[Tapin]

I cannot believe how long this is taking for them to sort this out. If it were 360 it would have been done yesterday.

Well.. while I agree with the general sentiment that PS3 owners (I'm one) seem to be getting sloppy seconds on a regular basis when it comes to RB, this is a bit unfair.

There're two (technical) problems that HMX has to deal with now: a) Fixing the cause of the problem and b) Figuring out how to issue a patch without causing die-hards to have to redownload 165(ish?) tracks.

If the problem with (a) is something like a buffer overflow of some core struct due to the length of the title string, it's possible that the fix is.. difficult (It would be interesting to see if these guys (http://rockband.scorehero.com/forum/viewtopic.php?t=4829&start=0) have any insight)

I'm hoping that they take some time and solve (b), since the alternative would likely cause me to stop playing Rock Band.

Either way, they've likely been looking at the problem for roughly five hours (assuming they start around 9am Eastern) now. As frustrating as it is, it might be best to cut them some slack.

...and bring out the torches and pitchforks on Monday if they haven't worked through the weekend to fix it ;)

[jrinck]

Either way, they've likely been looking at the problem for roughly five hours (assuming they start around 9am Eastern) now. As frustrating as it is, it might be best to cut them some slack.

...and bring out the torches and pitchforks on Monday if they haven't worked through the weekend to fix it ;)

If they actually had a PS3 in their office, you would think one of them would have already tested this DLC out before sending it out for customers to purchase.

"Hey, Dave, I thought you said you were gonna test this."

"Yeah, I said if I had time, and why the heck do you care, it's the PS3."

"I don't, really. Wanna go to Chotchkies?"

[Tapin]

If they actually had a PS3 in their office, you would think one of them would have already tested this DLC out before sending it out for customers to purchase.


There's no defense for the lax QC, but... it doesn't quite work like that. The reference tools and test tools can't connect to the real store, and retail PS3s can't install unsigned content. Not sure how much more I can say before I run afoul of my NDA.

Still.. yeah. I don't disagree.

[chugabeer]

And give my head a shake.

Love RB, am upset about this. Hope it gets fixed without having to redownload everything. Still love my ps3...wish it was the same at HMX..

BTW...is that LP patch still around? That would make my day.

[JShmazzle]

"Hey, Dave, I thought you said you were gonna test this."

"Yeah, I said if I had time, and why the heck do you care, it's the PS3."

"I don't, really. Wanna go to Chotchkies?"


Hah, nice.

"Hey Jim, isn't there an issue with that MC Frontalot song for the PS3?"

"We released that for PS3?"

"Yeah, I think so... Listen, we'd better fix it."

"Well jeez, Bob, we'll never get our hands on a PS3 this late on a Friday!"

"Ah, you're probably right. Plus we've got to get over to Flingers for some rib tips by 3PM, it's Friday, you know."

"Right on! I heard they have half price jag bombs and Jan in accounting said they've got Rick Astley on the Karaoke machine! Let's go!"

"You bet, I just need to stop by the bank on the way so I can cash this check from Microsoft..."


/end scene

[nobloodyname]

Add me to the list of The Affected :)

[jrinck]

Hah, nice.

"Hey Jim, isn't there an issue with that MC Frontalot song for the PS3?"

"We released that for PS3?"

"Yeah, I think so... Listen, we'd better fix it."

"Well jeez, Bob, we'll never get our hands on a PS3 this late on a Friday!"

"Ah, you're probably right. Plus we've got to get over to Flingers for some rib tips by 3PM, it's Friday, you know."

"Right on! I heard they have half price jag bombs and Jan in accounting said they've got Rick Astley on the Karaoke machine! Let's go!"
"You bet, I just need to stop by the bank on the way so I can cash this check from Microsoft..."

/end scene

:D

BOB S: So what you do here at Harmonix is, you take the DLC from the software folks and test it before giving it to the Sony people.
HMXTOM: Yes, that's right!
BOB P: So I just have to ask, why can't the software people take the DLC directly to the Sony people?
HMXTOM: I'll tell you! Engineers are not good at dealing with Sony!
BOB S: So you physically test the DLC?
HMXTOM: No. My interns do that, when they're not at PAX.
BOB S: So you physically send the DLC to the Sony people?
HMXTOM: Well, no.
BOB S: What would you say you do here?
HMXTOM: Look, I already told you! I deal with the god-d*mn DLC so the engineers don't have to! I have testing skills! I am good at dealing with software! Can't you people see that? What the hell is wrong with you people?

[Diablos102]

So Far I've downloaded every pack from RB and have never had a problem once, It better not come down to me having to re-download every single song. Hope they get this fixed without it having to come to that, still looking forward to rush and now All That Remains next week. Even though based on the boards it seems that I'm the only one.
:mad:

[baldassbat]

At this point, it should be abundantly clear that if you like to play Rock Band that you really should get an XBOX-360, as that is their obvious platform of choice.

I love Rock Band so much that I WOULD buy a 360 to keep playing it, but I've purchased almost all the DLC for the PS3, and I don't want to buy it all again.

I wonder if Steve Ballmer would give PS3 owners a voucher to download the same DLC on the 360 that we have already purchased on the PS3. I'd switch to the 360 immediately.

Whaddya say, monkey boy?

Well I could do without the insult for one, but it's worth considering. I'm just not sure it's worth another $200 for the cheap XBox, plus the $200 for RB2, which we'd still have to wait on since the hardware won't be out at the same time as the software. That and I really don't want to pay to play online. Or risk RROD. Or display something as unattractive as an XBox. The PS3 is a much sleeker machine that matches my other electronics.

Given the options, I'm starting to doubt RB was worth the money I've already spent, let alone spending more and cluttering my entertainment center even further. I'll stick with my first plan: 1. Be patient for them to fix it right. 2. If they don't fix it right, be patient until it's worth it to re-dl. 3. Never dl anything on the first day. If I just stay drunk for a week, then I can look at next week's DLC the following week. I'll feel up to date and the bugs should be handled before I buy.

[jrinck]

Well I could do without the insult for one, but it's worth considering. I'm just not sure it's worth another $200 for the cheap XBox, plus the $200 for RB2, which we'd still have to wait on since the hardware won't be out at the same time as the software. That and I really don't want to pay to play online. Or risk RROD. Or display something as unattractive as an XBox. The PS3 is a much sleeker machine that matches my other electronics.

Given the options, I'm starting to doubt RB was worth the money I've already spent, let alone spending more and cluttering my entertainment center even further. I'll stick with my first plan: 1. Be patient for them to fix it right. 2. If they don't fix it right, be patient until it's worth it to re-dl. 3. Never dl anything on the first day. If I just stay drunk for a week, then I can look at next week's DLC the following week. I'll feel up to date and the bugs should be handled before I buy.


Oops, the "monkey boy" reference was to Steve Ballmer. Look it up... that's his nickname in webland. Sorry for the offense taken.

I think RB is and has been worth the money, but it just sucks that a company can show such clear favoritism to one system when they should ideologically favor all systems that are profitable to support.

[Daedrian]

They should at least post something about this in a prominent place such as the announcement forums to let folks know they are aware there is a problem and are working on it. It is frustrating enough that obviously faulty content makes it out to the public. But then to not even acknowledge it in the announcement forums is ridiculous. Maybe someone from HMX commented about it in this thread but we shouldn't have to sift through pages of crap to find out what is going on.

[Bad_Calvin]

I downloaded it twice since I thought I might have got a courrputed file or something. Anyway. I have a ps3 and the MC Frontalot just sticks on the loading screen for me. Hopefully I will get the extra download back too. I look forward to it being fixed.

[chugabeer]

What an excellent idea.

25 cent solution to a $5 problem

[swamy72]

if I would have checked forums earlier today, I wouldn't have to be here now... 30 minutes after installing PAX pack.

[alten2345]

A solution would be nice...anytime now:)

[redlummada]

Saturday is looking us straight in the face and if we have no answers from HMX by then you can forget about anything until at least Monday. Even an update on wtf is going on would be awesome.

[KobK_Quash]

Saturday is looking us straight in the face and if we have no answers from HMX by then you can forget about anything until at least Monday. Even an update on wtf is going on would be awesome.

We're PS3 users, it will probably be next Thursday before we get it.

[redlummada]

We're PS3 users, it will probably be next Thursday before we get it.

Next Thursday before we have a fix, but they could at least acknowledge that they've "figured it out" or "are working on it" or the big one "SORRY" would be nice.

[lebanion]

Hahaha...

Well, at least they've acknowledged that the problem exists. That a hell of a lot more than we usually get...

I thought the #1 rule in programming was to test things like this BEFORE releasing them? Wait, this might be a courtesy only give to the privileged 360 owners. Sorry, I'll go back to working on gold staring GG&HT... I guess...

[macdaddy3598]

*raises hand* yup me too.

I got Skullcrusher Mountain and Corner of Dude individually, and Skullcrusher worked... Corner of Dude doesn't even play a preview when you highlight it.

Of course you can't remove any single DLC, so I'm praying for no random setlists between now and a fix.

[crisl852]

this sucks no im sorry HMX sucks for not paying attention to ps3 users fix this problem cuz many people have this problem. see what we ps3 user get for trying to donate to charity thats the only reason y i got it. so please HMX get off ur butt and help us

[macdaddy3598]

this sucks no im sorry HMX sucks for not paying attention to ps3 users fix this problem cuz many people have this problem. see what we ps3 user get for trying to donate to charity thats the only reason y i got it. so please HMX get off ur butt and help us

And you are?

[waffledad]

No sense in wasting time on anger here... we, as PS3 owners already know we have to wait. This still won't change my mind to buy an Xbox, due to the fact the the PS3 is also a Blu-ray player. Hopefully they will get this fixed soon.

[Ferocious Q]

haha!


i have the pax pack for 360
:P

[jbluestein]

You all can make a lot of whiny noises if you like, but let's be serious for a moment:

Does anyone really think that HMX doesn't bother to check content on the appropriate platform before shipping it out? I mean, seriously?

There are a lot of things that can go wrong from one point to another. I don't know the inner workings of HMX or the Sony store, so I can't speculate about what exactly they might be, but I really doubt that the problem was that they didn't bother to test it before shipping it.

They're planning the next major release. This requires some changes -- unfortunately, but not unexpectedly (to anyone with any familiarity with the software release process), there have been some glitches.

It's regrettable -- I was very excited about this three-pack (as I was excited about Moving Pictures). The fact that it doesn't work/isn't available makes me say 'wow, that's too bad. Guess I'll have to wait for the fix/new release date'.

And then I move on.

Harmonix is looking into the problem. I'm pretty sure they are trying to fix it. I, for one, intend to give them a chance to do so.

[lebanion]

...

Harmonix is looking into the problem. I'm pretty sure they are trying to fix it. I, for one, intend to give them a chance to do so.

Yeah, well sorry I'm not as forgiving as you are. Maybe I should explain my thought process in being completely fed up with the situation, and hopefully then those of you who just see me as another, what was said, "whiny noise maker" can at least see where I'm coming from.

I'm not going to list of the problems I've encountered with playing Rock Band on a daily basis since I bought the game in early January, I don't have two hours to make sure the rhetoric of my points is perfect as to avoid an onslaught of off-topic bashing of me personally (it's happened every time I've expressed my opinion on similar matters on this forum...)

I understand there are unforeseen things that go wrong, it happens. That's just the way the world works. What irks me so much is that there are things wrong that no one is acknowledging, and there are absolutely no updates simply saying "We're still working on it." or "We know some of our consumers feel neglected, but we're making sure we get it right, and this won't happen if we rush." Like with the delayed Rush album. They're working on it, they've made sure we know that, and they've bumped other (to some, less desirable) DLC to attempt to make up for it.

This considerate communication doesn't happen as it should when it comes to problems we've had playing RB on the ps3. The vox arrow issue "doesn't exist"; the networking problems "isn't an issue of HMX's"; the delayed release of RB2 on our platform has no hint of a date nor a statement concerning the reason for this (I don't care what it is, I'd just like to have SOMETHING to help me justify accepting the later release other than that the XBox has a larger customer base. Hell, even if they just said that I'd be happy).

Now the PAX pack... I was shocked to see that they actually said they were working on fixing it. That was satisfying news... yesterday... Do I expect them to fix it in less than a day? No, that would be an unrealistic expectation. What I WOULD like, however, is for someone to at least say "We haven't found a solution yet. We are very sorry for the inconvenience to those who have paid money for something only to find the product faulty. We're not there yet, but we've tried. We know it's the weekend, and there's no chance of having a solution before Friday evening, but bide through the next three days" ANYTHING along those lines.

It's just a very annoying re-occurring pattern. I don't care that we some second, someone always has to. I'm just irritated at the fact that our voice goes unheard most of the time. If it is being heard, HMX isn't doing much to let us know that they're listening and that they care. I just want something, ANYTHING, and it doesn't look like this trend is going to end any time soon...

(Sub-note: I know the money I spent on the pack is going to a good cause, I'm no scrooge, but you wouldn't be too happy if you bought a box of Thin Mints, only to find all the cookies uncooked, regardless of where the money you spent on them went...)

[giroml]

lebanion what is this ps3 vox arrow issue you speak of? I have an extremely fidgety vox arrow (like it is on caffeine) if that is what you refer to? Also please link the post where Harmonix said they are working on a fix, somehow I missed that too.

[lebanion]

Vox Arrow:
The arrow glitch I'm talking about is the random occurrence of the arrow shaking up and down sporadically when giving vocal input on a note with an assigned pitch. It's like you're oscillating with high amplitude, low frequency vibrato (really tall, really close together sound waves). As far as I've been able to gather (from a wide variety of singers, various age, gender, mics used, octave, experience, noobs and pros, those who mainly sing, those who rarely sing). It only happens on the ps3 platform, sometimes it's barely noticeable, and sometimes it's impossible to pass songs. Search the forum for "Icemage", Jim knows more about the problem than I do. All I know is the problem DOES exist, that there's no pattern to know when or why it happens, the only way to get rid of it is to select "new song" from the pause menu, and that THERE'S ABSOLUTLY NO ACKNOLEGEMENT THAT THE PROBLEM EXISTS, nor any hint of an attempt to verify or fix the problem.

HMX PAX Problem Statement:
HMXHenry responded to this thread, actually. His post is at the bottom of page 6 (if you have the display set to Linear View mode, that is). That's all that has been officaly said about the issue, though... (I was incorrect in implying there was a statement made on the issue yesterday, rather it was made today. My bad.)

[thedoorsdk]

I'm not really that upset about it, it just means I have to wait to download the songs until they get fixed. And I'm not even all that excited about the songs anyways. I also don't at all think this is part of some conspiracy of neglect towards PS3 players, nor do I assume the fault lies with Harmonix rather than Sony or any other involved party.
However, I must say, I am surprised that there has been no official announcement posted regarding this issue. I know HMXHenry posted in this thread, which is appreciated, but a stickied thread from an official source would do a better job of informing the community of these problems so that more people don't download it, ignorant of the issues they're likely to face.

[orca432]

Watch, once it's fixed it'll be a rick-roll...

[TheAnalogKid2112]

Needless to say, me too.

[Javino]

I hope this fixes soon

[KellTrenzer]

I think we're missing the point because it's not about "whining": we've paid for a product that we haven't received, and this is the area where the company give us an assurance that it will be problem will be rectified in a timely manner (i.e. immediately). Sorry that I'm not in the habit of giving free money to corporations, just a nasty habit of mine.

[lrdgrd]

add me to the list :S

[Fnordstrum]

Yeah this happened to me too, not that huge of a deal, I have plenty of other songs to play for now, heh... The thing that really bothers me is that they haven't fixed it taking like five minutes to get through the entire song list in Solo Tour on the PS3. (This "Slow scrolling" feature was introduced when they patched the game either when they put the Rock Band store in or the patch right before that)

But fnord.

¤¤¤¤¤¤¤

[FatAbbottX]

Some of the other stuff, I can understand their lack of communication. Simply saying we're looking into it and nothing more when people have paid for something, though...that seems pretty un-Harmonix of Harmonix. Act more like yourselves and let us know what's going on. =)

[giroml]

I think we're missing the point because it's not about "whining": we've paid for a product that we haven't received, and this is the area where the company give us an assurance that it will be problem will be rectified in a timely manner (i.e. immediately). Sorry that I'm not in the habit of giving free money to corporations, just a nasty habit of mine.

Best post in this thread.

Some of the people slobbering all over HMX in this thread kinda sickens me. They are here to make money people. The fact that you make excuses for a corporation to screw over the entire PS3 base is inexcusable. The only reason we are so upset is that we love this damn product, so don't screw us over is all we are asking.

[daltigoth]

This pack broke my vocals, too, so to speak.

Now, RB doesn't recognize the microphone, although the PS3 does (it works in chat rooms and the like). It keeps telling me to plug in my mic, but it already is plugged in.

I had this problem also. I shut down my PS3 and turned it back on and the mic was recognized again. Hope that helps.

Also having probs with the PAX pack, obviously. A status update on the ETR would be great.

[DrBeardface]

Add me to the list of "I can't play my new songs" people.
The only song I REALLY wanted was Skullcrusher Mountain, which apparently works on its own, but since I got the whole pack I can't play it at all.

Please post the second there's a fix so I can stop being sad.

[alten2345]

Yeah, well sorry I'm not as forgiving as you are. Maybe I should explain my thought process in being completely fed up with the situation, and hopefully then those of you who just see me as another, what was said, "whiny noise maker" can at least see where I'm coming from.

I'm not going to list of the problems I've encountered with playing Rock Band on a daily basis since I bought the game in early January, I don't have two hours to make sure the rhetoric of my points is perfect as to avoid an onslaught of off-topic bashing of me personally (it's happened every time I've expressed my opinion on similar matters on this forum...)

I understand there are unforeseen things that go wrong, it happens. That's just the way the world works. What irks me so much is that there are things wrong that no one is acknowledging, and there are absolutely no updates simply saying "We're still working on it." or "We know some of our consumers feel neglected, but we're making sure we get it right, and this won't happen if we rush." Like with the delayed Rush album. They're working on it, they've made sure we know that, and they've bumped other (to some, less desirable) DLC to attempt to make up for it.

This considerate communication doesn't happen as it should when it comes to problems we've had playing RB on the ps3. The vox arrow issue "doesn't exist"; the networking problems "isn't an issue of HMX's"; the delayed release of RB2 on our platform has no hint of a date nor a statement concerning the reason for this (I don't care what it is, I'd just like to have SOMETHING to help me justify accepting the later release other than that the XBox has a larger customer base. Hell, even if they just said that I'd be happy).

Now the PAX pack... I was shocked to see that they actually said they were working on fixing it. That was satisfying news... yesterday... Do I expect them to fix it in less than a day? No, that would be an unrealistic expectation. What I WOULD like, however, is for someone to at least say "We haven't found a solution yet. We are very sorry for the inconvenience to those who have paid money for something only to find the product faulty. We're not there yet, but we've tried. We know it's the weekend, and there's no chance of having a solution before Friday evening, but bide through the next three days" ANYTHING along those lines.

It's just a very annoying re-occurring pattern. I don't care that we some second, someone always has to. I'm just irritated at the fact that our voice goes unheard most of the time. If it is being heard, HMX isn't doing much to let us know that they're listening and that they care. I just want something, ANYTHING, and it doesn't look like this trend is going to end any time soon...

(Sub-note: I know the money I spent on the pack is going to a good cause, I'm no scrooge, but you wouldn't be too happy if you bought a box of Thin Mints, only to find all the cookies uncooked, regardless of where the money you spent on them went...)

Couldn't have put it better myself. Whereas one side of me is saying "this is the first "major" glitch in regards to DLC on the PS3, so no big deal" the other side of me is saying, "hey if 10,000 people downloaded this that's $30,000." It's not a simple matter of "well it's only $3.00, why is everybody mad?" It's a matter of we all spent money on a product and expect it to work. And if it doesn't work we expect a timely response and "fix" to the situation.

[ms91240sx]

I got the Frontalot song to work... just keep downloading it from the PS Store till it works. I also downloaded another song and installed it and then installed the Frontalot song after. Two (minor) things... you can't read the name of the song on the title screen and my score doesn't post (there was no connecting to rock central server screen after it was saving), but I got to play it and I must say it was fun on hard...

[tetsuyabh]

I agree with lebanion--any acknowledgment that HMX made a mistake and is sorry would be great.

I also agree with the countless others who have stated that a smaller customer-base than the 360 is no excuse for getting shafted.

Someone mentioned the ridiculousness of the claim that HMX never tested the PS3 version of the PAX pack, but it's not like GTAIV where the glitch only occurs in certain PS3 systems--it seems like every PS3 system is affected, and therefore, theirs would have been as well. So, until HMX says "We're sorry we messed up, we tested it and it worked here at HMX," I simply have to believe that there was no testing done.

[simmias]

I got the Frontalot song to work... just keep downloading it from the PS Store till it works. I also downloaded another song and installed it and then installed the Frontalot song after. Two (minor) things... you can't read the name of the song on the title screen and my score doesn't post (there was no connecting to rock central server screen after it was saving), but I got to play it and I must say it was fun on hard...
Holy crap, you're right! A simple redownload of the pack from the PS3 store did it for me. They must have let the guy who did the Brass in Pocket patch do this one - no delete and redownload necessary! I take back all the nasty things I've said about Harmonix in the last few days, and will gladly eat any crow they would like me to.

The song on the title screen is there, but it's just like it is on the 360 version where it bleeds off the top of your screen.

[macdaddy3598]

same here. I re-downloaded the tune from the PSN network and it loaded right in. GL everyone

[jbluestein]

Thanks guys! All seems to work now!

[obbrich]

So much for the "all fixed" message from HMX too. One has to wonder, if this happened the other way around, (broken on the other system, working on "our" system) would HMX been so cavalier about it? I don't think so.
:mad:
Even if the issue and solution was on Sony's end, HMX should have received a msg from Sony, informing them that the issue was resolved, which in turn, should have been passed along.

Sadly no, we're left to our own devices, and one brave soul who re-downloads the pack only to discover that it works now.

I'm beginning to think that, like others, maybe its time for a break from Rock Band and DLC purchases for a while. We have 6 weeks before we need to really decide whether to invest in Rock Band 2. (First time I've actually been happy about the staggered release dates) I guess if I miss it enough by mid-October, I'll buy RB2. If I find that I don't miss it, the little plastic guitars and drums will go upstairs into the kids rooms and they can play a scaled down version on their PS2's. (Yea, I have a disk for that version too)

Let's see how HMX feels in a couple of years, when they're getting ready to release RB3, and they find their deal with the devil that seemed so good at the time, turns out to be an albatross around their collective necks.:mad::mad:

[Rorschach1976]

Hey everyone,
I can confirm that this pack is working now, as well... I was holding off downloading because of the freeze problem, but after reading the above few posts, I decided to give it a shot, and all three songs played without issue. (On drums, at least).

Dude and Catastrophe is a riot on drums, btw. :D

[Satoshi]

I also downloaded recently the pax pack and had no problem whatsoever. All songs work fine and no freeze for me :p

[willthegreat]

Thanks for fixing the issue Harmonix! I was able to re-download the pack and play all three songs today.

[Forks]

yay fixed. TO THE MAX.

[waffledad]

LOL, it would seem that us PS3 users figure stuff out on our own... A note stating that it was fixed would have been nice... even it was an error on Sony's part (maybe they didn't upload the complete file ... or whatever. But at the least, they should have let us know. I'll re download it in the A.M. when I get home. Thanks to all of you that re downloaded and installed for taking the time to let us know that it works now... or we would have all been still waiting :O

[MMLgamer]

So much for the "all fixed" message from HMX too. One has to wonder, if this happened the other way around, (broken on the other system, working on "our" system) would HMX been so cavalier about it? I don't think so.
:mad:
Even if the issue and solution was on Sony's end, HMX should have received a msg from Sony, informing them that the issue was resolved, which in turn, should have been passed along.

Sadly no, we're left to our own devices, and one brave soul who re-downloads the pack only to discover that it works now.

I'm beginning to think that, like others, maybe its time for a break from Rock Band and DLC purchases for a while. We have 6 weeks before we need to really decide whether to invest in Rock Band 2. (First time I've actually been happy about the staggered release dates) I guess if I miss it enough by mid-October, I'll buy RB2. If I find that I don't miss it, the little plastic guitars and drums will go upstairs into the kids rooms and they can play a scaled down version on their PS2's. (Yea, I have a disk for that version too)

Let's see how HMX feels in a couple of years, when they're getting ready to release RB3, and they find their deal with the devil that seemed so good at the time, turns out to be an albatross around their collective necks.:mad::mad:0 out of 1 users found this comment helpful.

[baldassbat]

http://www.rockband.com/forums/showthread.php?t=77842

They did announce it, along with some other information. Most of it was to be expected and/or too little too late, but all good. Just tells me that we might be the bastard children but we're still loved. But I grew up with hand-me-downs anyway, I'm used to getting stuff that doesn't fit the more loved children anyway... Someday I still hope big brother Microsoft will pass down Knights of the Old Republic.

[jrinck]

http://www.rockband.com/forums/showthread.php?t=77842

They did announce it, along with some other information. Most of it was to be expected and/or too little too late, but all good. Just tells me that we might be the bastard children but we're still loved. But I grew up with hand-me-downs anyway, I'm used to getting stuff that doesn't fit the more loved children anyway... Someday I still hope big brother Microsoft will pass down Knights of the Old Republic.

I had a feeling the issue was related to the soon-to-be-released update, but the sad part is that nobody at HMX thought to test it on a non-updated PS3. I guess it's safe to say that the sole PS3 at Harmonix had already been updated when they tested the PAX DLC on it.

One thing you can glean from this is that there aren't too many people at HMX involved with the PS3 version of the game. With multiple brains, at least one person would have thought to mention "Hey, this DLC is using the new format, but we haven't sent out the update yet. With this DLC work for people?"

Or maybe that guy was at PAX.

[baldassbat]

I had a feeling the issue was related to the soon-to-be-released update, but the sad part is that nobody at HMX thought to test it on a non-updated PS3. I guess it's safe to say that the sole PS3 at Harmonix had already been updated when they tested the PAX DLC on it.

One thing you can glean from this is that there aren't too many people at HMX involved with the PS3 version of the game. With multiple brains, at least one person would have thought to mention "Hey, this DLC is using the new format, but we haven't sent out the update yet. With this DLC work for people?"

Or maybe that guy was at PAX.

The bold part didn't even occur to me. The way I read it I was thinking the patch was patched to add a fix for the song. Like it was coming anyway but they just edited it to fix the song too. But now that you mention it, maybe this song was designed for RB2 DLC and is in that format. The patch will fix the song automatically because it will make RB1 play RB2 DLC. This would make sense as well considering they probably weren't planning to release this DLC yet. Their schedule is still fubar'd because of the Moving Pictures disaster. I'm glad it's being fixed, but all the same I think I'll be watching the boards over the weekend and DLing Monday if it's safe.

[LEXXINC22]

I guess I've been suckered also. I downloaded the Megadeth Peace Sells album and same deal, no preview and stuck on the loading screen. Uh, are they gonna fix it,or keep ignoring the problem..........?