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View Full Version : The Guitar Problems



milesodanglers
11-22-2007, 09:10 AM
Well with all the talk of the guitar strumbar not working does anyone think they will do a recall or at least the ones they send you for replacement will be better or something.

Nevermore
11-22-2007, 12:12 PM
Well with all the talk of the guitar strumbar not working does anyone think they will do a recall or at least the ones they send you for replacement will be better or something.I remember reading that people were being told by EA to send them in. I don't know exactly what the deal will be with the replacements though. My Strat seems to be working just fine so far (knock on wood) after about 4-5 hours of play (mostly on medium level bass). It may be that a certain assembly line had a problem, or it could just be random.

Crucia
11-22-2007, 12:18 PM
Well, according to my friends playing on the Strat, the downstrum is double-strumming now. I'm going to test it out myself over the next few days, and then hit up EA if it is actually doing it. I, frankly, think it's B.S. if it isn't working - and, probably, the next one will end up failing as well.

k_luva
11-22-2007, 12:43 PM
It is HIGHLY possible, however unlikely...that EA and HMX KNEW of the issue and it was too late to fix it before Black Friday rolled around....I will be interested to see if there is a difference in the guitars when I get my knew one.

admanimal
11-22-2007, 12:46 PM
Well with all the talk of the guitar strumbar not working does anyone think they will do a recall or at least the ones they send you for replacement will be better or something.

They are practically doing a recall already- the only catch is that your stuff has to actually break, which it appears there is a very high likelihood of. But once it does you get a free replacement, pretty much no questions asked.

roxperch
11-22-2007, 01:35 PM
I remember reading that people were being told by EA to send them in. I don't know exactly what the deal will be with the replacements though. My Strat seems to be working just fine so far (knock on wood) after about 4-5 hours of play (mostly on medium level bass). It may be that a certain assembly line had a problem, or it could just be random.

My strat worked great for 4 to 5 hours, then the double-strumming happened. I'd like to open her up to see if it's an easy fix, but I ain't about to void my warranty. I'm requesting a new strat instead.

Faber
11-22-2007, 05:05 PM
The problem is the foam they used for the rebound on the switch for the strummer. check out the pic. it is low density foam....not even worthy to hold up for more than a day or so.

brianwcu
11-22-2007, 05:20 PM
It is HIGHLY possible, however unlikely...that EA and HMX KNEW of the issue and it was too late to fix it before Black Friday rolled around....I will be interested to see if there is a difference in the guitars when I get my knew one.

Probably the guitars were known to have issues (otherwise they wouldn't have the note not to return hardware to stores, if they had confidence in the overall quality of the hardware they wouldn't need the note) but upper management couldn't push the release date back as you mentioned to fix the issue with the black friday coming up. So instead they are going to eat up a lot of shipping and replacing cost just to stay competitive with other unnamed guitar video games. I just hope that our replacements have been fixed before they are shipped out. I would hate to be a customer support person w/ EA right now I would love to see the amount of calls they are getting... keep in mind, there are a lot of people here having issues, but thats not counting the many, many more who do not read online forums here or else where.

I know there are some fixes, but it shouldn't have to be done by me, I didn't shell out 180 bucks to tear apart my guitar ;)... just hope my bass pedal doesn't break in the mean time, cause thats the only part playable minus the singing that I fail at on easy lol :D

SteppinRazor
11-22-2007, 05:20 PM
The problem is the foam they used for the rebound on the switch for the strummer. check out the pic. it is low density foam....not even worthy to hold up for more than a day or so.

Are you sure that is the purpose of that foam? To me, and I'm no expert, that foam looks more like a way of killing the 'click' noise, and the spring at the back there, more or less on top of the strum bar, would seem to be the recoil spring to me.

Try playing around with the bar a bit, I don't think that foam is supposed to offer resistance, and I imagine that spring extends when the strum is pushed.

Faber
11-29-2007, 06:36 AM
If you were to take the guitar apart you would see that the foam is the rebound mechanism.

sdpearso
11-29-2007, 12:05 PM
I hate to be argumentative... but no, the spring is actually the rebound mechanism. How do I know? Because after 4 hours of playing, the POS guitar started double strumming so I opened the damn thing up and tore the crappy foam out, among other things. The strum bar still rebounds...just isn't as cushy on the strumming. And yes, it's still broken.

This is rediculous. I'm now using my GH2 and 3 guitars for this game. If my drums break next, I won't be replacing it. My new game will be to find the interesting ways I can destroy these crappy controllers on youtube.

KymPanther
11-29-2007, 02:07 PM
I can't disagree; it's frustrating. Even more frustrating is a guitar that works fine (or seems to) on up-strumming, but the downward strums not so much. Then you get it replaced, and then -replacement- is the same exact thing going on, pretty much. If I can't hit 5 stars on 'Should I Stay or Should I Go' on medium (sure, I'm no uber player or anything, but I know I'm -that- good at least), I'm a little worried. I'm going to fire up my GH3 controller next as an experiment. Even though I know exactly what the results will be just like when the first one broke.

hoff_57
11-29-2007, 03:47 PM
i dont have the double strum problem, instead i have to literally smash my thumb against it as hard as i can to get it to work, strumming up works fine though, these things arent that sturdy. im going to send mine in and i just hope they get one that can stand up to my 14 yr. old brother, he's the one that pounds on it in the first place. everything else is fine besides the bass pedal is starting to get stress marks in the plastic. :( i hope they dont take forever to send me a new one. this is a really great game


EDIT: .....about the bass pedal, yeah its in 2 pieces, it broke on the bottom though. can anyone say wtf?

webduelist
11-29-2007, 04:20 PM
well you guys are forgeting that the upstrum proabley works because it hasnt been used unlike the downstrum, I bet if you played with the upstrum long enough it would break too. ask someone who got a replacement if they are any better.

also on a diffrent note HMX/EA need to stop trying to make there insterments silent and just freaking build a clacky sounding one like the gh 1 2 guitars are. but then you have the copy right issues with redOctane. I mean the drums are loud enough that the guitar strum isnt going to be 1 heard over the drum or 2 the music will be so loud not to hear the drum that you wont hear the stum bar. wish someone would post how there replacement guitar is working.

RB41
11-30-2007, 01:41 AM
I ordered my replacement on Sunday the 25th and received the replacement on the 29th. I was having slight issues with downstrum and my tilt sensor wasn't working unless I violently shook the old guitar.

The new one feels just as cheap, just a little different on the inside. I opened both up just to check if the replacement was any different. The old one had 2 metal plates that contacted each other on either side of the strummer(downstrum/upstrum). I would assume that when the plates clicked together, the command would be entered. In the new guitar, there are now metal plates to be found, so I really couldn't tell you how the strummer works. I assume that the metal plates were the problem.

I've played for a few hours since I got the new one, but everything works like it should. The tilt sensor works with much less effort and I haven't gotten the double strum issue...yet at least. I really like this guitar when it works like it should.

What concerns me is the guy who posts the picture of the guitar's insides, stating that the low density foam is the problem. I didn't see the metal plates in his picture, so I'm thinking he has the same guitar as I do, and it's only a matter of time until my new one dies out.