Originally Posted by
davidshek
Yes there were some reported when the X360 Ions were first shipping out. Some people ended up getting new cymbals from Ion, others got replacement brain modules.
Do some troubleshooting to figure out which one is defective on your kit, it will help greatly when you do contact Ion.
* Are ALL of your cymbals not sensitive, or is it just one?
* Did you make sure they're plugged into the ports marked "Cymbal" on the module? (yes, people have made that mistake)
* If just one seems to be bad, plug it into a different cymbal port and try it there. Does it work any better there?
* Plug the other "working" cymbal into the port where the "non-working" one was previously. Is it any better?