I opened a support ticket with HMX. This is their response:
What's broken for you? If you're an author and something isn't working for you, you can send an email to
and they'll get you sorted. If you're a buyer and are concerned that new songs haven't been coming out, it's due to songs not being submitted currently by authors; we don't control the flow of people submitting.
You can also read my conversation with Xbox support here:
Doesn't seem to be a MS issue.
That answer doesn't address the known problems with RBN's pipeline, the support tech probably pasted that from a years-old script.
They were going to bring this up on tonight's livestream, but forgot. From Twitter: "Still a work in progress. Forgot to mention on the show because we are bad at planning. Will post to the forums tomorrow."
It also doesnt help there is only about 3 authoring companies on average a week at creators. Must be difficult to pass songs when so few people are contributing.