Try reading. I provided proof of new purchase, including receipts. The product was not as described, and that is the responsibility of the manufacturer. I would love to see how well you handle...
Type: Posts; User: sneauxoui
Try reading. I provided proof of new purchase, including receipts. The product was not as described, and that is the responsibility of the manufacturer. I would love to see how well you handle...
More than that, it's the pathetic lack of support I'm getting. Shameful.
To be more specific, I have tried to contact both Warner and Harmonix regarding this issue-- calls, e-mails, messages to...
Yep. To no avail.
Well, following all the instructions on the forum hasn't gotten me anywhere and it's been two weeks. Useless... I don't know if it's harmonix or Warner, but service is no good.
I ran into the export code problem wherein it tells me that my code is already used, even when I bought it new. I sent them all the requested information on 08/02 and still haven't gotten anything...
At least you got a response. How long did it take to get you the code?
I'm in the same boat... Which Harmonix contact should I use?