The new site - issues and the like

[hmxsean]

Hey everyone,

Welcome to the new site. We're still tracking a few bugs and server burps on our new live servers (you probably noticed yesterday) but our web team and IT are hard at work on fixing them up (my new least favorite numbers are 5, 0, and 4).

Right now - some of you have not gotten emails (even after checking your junk mail folder) and have gone on to click the lost password link to have it resent. This is currently disabled but will hopefully be fixed today. New user registration is not affected by this.

Some people have also reported difficulty linking their user ID to Windows Live ID. The most important thing you can do before attempting this is to clear your browser's cache and cookies and start fresh. That way you won't accidentally link your mom's Hotmail account to your user ID because she was on the computer right before you.

Also - do not type the word Google into Google or you can literally break the internet.

Thank you!

[Ninjalotus]

thanks for the headsup sean!

oh and for old WoW forum sakes....FIRST POST
eh?

[Huskie]

My issue might be unigue.

When I sign on now, it thinks I'm a newly created user. My old account also looks like it was deleted. This thread shows the issue: http://www.rockband.com/forums/showt...?t=9057&page=2

I've been cloned! (and made a newbie)
I would like my old coat back though, if possible.

[Tomcove]

You can't break the internet if you google 'google'! That doesn't make any s*FATAL ERROR. INTERNET MUST REBOOT. SOMEONE CALL AL GORE.*

[Xero314-2]

Right now - some of you have not gotten emails (even after checking your junk mail folder) and have gone on to click the lost password link to have it resent. This is currently disabled but will hopefully be fixed today. New user registration is not affected by this.

Just wanted to say that some of us will never receive emails. Assuming my memory is correct, and it usually is (at least since the 80s) email addresses where not originally required to create an account. Some of us chose not to enter an email address, think there would be no real reason for it. I never forget my passwords and I assume a service won't just change my password on me.

I tried emailing about this but it did not work so I set up a new account to post these comments. I would like to have my old account back. It's easy to prove it's my account because I can give the old password which I am sure is still stored somewhere.

Please let us know how we can get our accounts back.

[hmxsean]

Email accounts have always been required to access the site. Lately we had turned off email verification but an email address still should have had to have been entered to post. I'll see what I can do about your account.

[hmxsean]

It is just display and it is a top bug for today. You can't really do any damage for now.

[codemonkey27]

Hey Sean,

I assume you guys already know, but there's a really nasty bug that's showing us logged in as other people. I hope that's mostly on the display side and not allowing people to re-write/edit other profiles...

cm

[Xero314-2]

Email accounts have always been required to access the site. Lately we had turned off email verification but an email address still should have had to have been entered to post. I'll see what I can do about your account.

I totally appreciate what every you can do, and I really wish I had a screen shot from when I set up my account. I am fairly certain that an email account was not required. I set up custom email accounts for each site like this (I own a couple domains so have plenty of email accounts to go around). In this case I never set one up and have the distinct recollection of almost setting one up but then seeing it was not required and choosing not to enter one.

If you can look at the Xero314 account and see if there is an email address attached (or something like none@ya.biz which I have been known to use) then I have not problem admitting I was wrong and I'll even make a public apology, but since it would be only the second time I have ever been wrong I'm guessing you are not going to find an email associated with that account.

But seriously thanks for looking into it and responding so quickly (if only your support email worked so fast).

[Chris_Gonzalez]

There's a problem here:

http://www.rockband.com/forums/showt...936#post206834


For some very strange reason, when I posted within the same minute as the person with the (now) second post (who was originally the thread creator), it moved my post up before him making it seem like I created the thread and he replied. It's rather strange.