Dear Harmonix I have been a loyal customer since the original Rock Band. Between 2007 and now I have purchased Rock Band Special Edition, Phase, and The Beatles: Rock Band Limited Edition which I have downloaded Abbey Road for. I think your such a wonderful company to a point were I stopped a random person at Best Buy from buying Band Hero and got her to buy Lego Rock Band. Today I was playing TBRB when my dog ran through the living room and pulled my PS3 off the top of my fireplace mantel and straight to the floor. It now will not read any discs and is chipped in the upper right corner. I am devastated that this has happened. I have only had TBRB since the ninth of September and was so pumped up to download Sgt.Peppers. I can not afford another PS3 and am asking if Harmonix or any one else will help me replace it. My email address is [email protected]. Any help will be greatly appreciated.