They figured out the export code problem!!

[Paultastic]

I called the number that people posted up here. The guy told me to turn off my pop up blocker, so I did, entered the code, and i'll be damned, it worked. Try it!

[T-Hybrid]

Upvoted to get people's attention. May have been more help to drop it into one of the many existing code threads to make sure it got seen.

[Mex]

I called the number that people posted up here. The guy told me to turn off my pop up blocker, so I did, entered the code, and i'll be damned, it worked. Try it!

Nice, thanks for posting! I haven't tried it yet but now I know what to do.

[fcmlefty]

Did NOT work for me

[MetalLicka]

Did NOT work for me

This. I sent email to the support people yesterday, called today, no one has fixed my problem or gotten back to me.

[evilrob5]

I just tryed it a few times in Internet Explorer and it failed every time. Then I tryed it in Firefox and it went through first try. Everyone thats having problems should try an alternate brower. Just through I'd post what worked for me.

[MetalLicka]

I just tryed it a few times in Internet Explorer and it failed every time. Then I tryed it in Firefox and it went through first try. Everyone thats having problems should try an alternate brower. Just through I'd post what worked for me.

You rule! I downloaded firefox, used it and it worked first try!
They really should post that it isn't compatible with IE.

[JuJuBee]

I just tryed it a few times in Internet Explorer and it failed every time. Then I tryed it in Firefox and it went through first try. Everyone thats having problems should try an alternate brower. Just through I'd post what worked for me.

Thanks for the tip! This worked for me too. It's kinda sad that phone support doesn't know this issue. At least I was able to get it working before scanning in and emailing my disc, receipt, code insert, etc.

[Doc_SoCal]

They really should post that it isn't compatible with IE.

I used IE, entered my code in all lowercase and I do have a pop-up blocker that I did NOT disable and it worked fine so its not an IE compatability issue in every case.

FYI

[JuJuBee]

I used IE, entered my code in all lowercase and I do have a pop-up blocker that I did NOT disable and it worked fine so its not an IE compatability issue in every case.

FYI

It's possible that it's just IE6. IE6 is gimped for this website (and for most sites in general) but I'm on a work computer and can't upgrade it myself.