Game code not found/out of export tokens

[Awesome_Tree]

I'd say give them a week. If it doesn't work then, you should have official reason to get agitated.

Just go through and enjoy all those happy minifigs and please the inner child. I'm insanely jealous.

[Least100Seraphs]

I don't think I can afford to wait that long, nor should I have to, to be honest.
If I wait a week for a response to my problem, that means I've had the game for more than a week. That makes returning it difficult.
Basically, I want a fix, and failing that, a refund. The worse the technical support I receive, the more difficult it will be to get a refund.

The more widespread the problem, the easier it will be to get it refunded, but similarly, the more likely it will be that HMX/EA will fix it. Conversely, if I'm partof a small minority, I'm less likely to be helped, and I'm also less likely to be believed when trying to return it.

Logically, I should be taking it back to the store rather than waiting. But I really want to keep it.

[Awesome_Tree]

If worse comes to worse, and you can't get in contact with anyone and the code is a bomb, scrunch up the code, and go back and ask for either a new copy or to trade in your copy and use store credit plus $$$ for a new one. It seems unfair, but it will be worth it for Ghostbusters.

[Least100Seraphs]

If the code doesn't work and I can't get any support from EA, I'll do the right thing by myself and by my store (who are also not at fault for an EA/HMX screwup) - I'll take it back for a refund, and probably buy Band Hero instead, since I have been a music game fan for about ten years now.

[Awesome_Tree]

How do we know it's a screw up? They could just be waiting for the official release date of the game to allow codes to be valid.

[Least100Seraphs]

I was referring to your worst case scenario - if I cannot get in contact with anyone and the code is a bomb, then it will definitely be an EA/HMX screwup.

[MyLightyear]

I have had the same thing happen to me. Not happy at all.

[karaokefreak]

Can somebody plz tell me where I can look up the email address of europes support? Or maybe a phone Number? Wa want this solved!!

[murph]

HMX and EA have nothing to do with support for this game. find contact info in this thread.

http://www.rockband.com/forums/showthread.php?t=172773

Hi gang,

For all issues with your game, code, disc insert, etc... please use the following information:

E-mail: legorockband_support@aqinc.com

Call us at: (410) 568-3680

You can also visit www.legorockbandgame.com/support for comprehensive game support information (including contacts for EMEA).

Hey all,

Just popping in to add EU / PAL specific support info to HMXthrasher's post above me.

For LEGO Rock Band email support in Europe / PAL territories you can contact the following email: WBGames.Intsupport@warnerbros.com

General support info can be found on this page: http://games.kidswb.com/official-sit...-band/support/

The support phone numbers will vary from region to region, but the numbers we have been provided are as follows:

United Kingdom - 44 8708500246
Germany - 49 6995086407
Denmark - 45 38487294
Finland - 358 969379269
Norway - 47 23162367
Sweden - 46 858770666
Italy - 39 0269633491
Spain - 34 914069024
France - 33 155695083
Netherlands - 31 203469432
Belgium - 32 27119939
Luxembourg - 35 23420808447

[Least100Seraphs]

It's the 25th - the game's now officially out in Australia. Export key still alternating between not being found and already being used. Still no response from either of the two email addresses listed above. Still no Australian phone number to contact.