"Here is the token..." No Token?

[paintballhalo]

Hey, so my token never appeared. Here is what happen:

I went to the Rockband.com/lego site, put in the CODE* that I was given with the game and it took me to the token site where it said,

"Here is the token that will allow you to export all the songs from your LEGO® Rock Band® game to your console's hard drive.

This token is unique and can only be used once, so please print or save this email."

Then it has "Code Redemption Instructions" below that. But there is no token for me to enter into my Xbox.

I sent the site to my E-mail and it's the samething, no token.
I've sent a few E-mail's to the support asking for help but it's been weeks and no replie.
Not sure what to do now, was hoping someone here could help...Thanks in advance.

[monkeyfish]

Did you use Firefox when entering the code? You might have had an add-on block the code from popping up.

[paintballhalo]

I used Windows Internet Explorer.

[EvilDrReef]

I am also having the same problem. I'm using Firefox 3.5.7 through a Gmail account, though I've also tried using IE8 with the same result. There's nothing highlight-able in the empty space, either. This is for the US version of the Xbox 360 game.

I sent an email to tech support on January 1st with no reply.

[paintballhalo]

Glad to see I'm not the only one with this problem...
There's a number to call in the sticky of the lego rock band forums. I'm about to call that and see what they say... if i can get in touch with a real person.