RockBand.com

Forums
+ Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 19

Hybrid View

  1. #1

    Playtesters-Anyone have trouble signing in?

    I've received the email, and started to sign up for everything needed to playtest, however, when signing into the creators page, I'm told my account is temporarily suspended. If anyone has has similar issues, I'd like to hear about it. I suppose I'll be waiting until monday to hear about a possible resolution, still I'm hoping to be playtesting tomorrow, or as soon as possible. Thanks for any info or advice!

  2. #2
    Opening Act
    Join Date
    Nov 2007
    Location
    Rochester, NY
    Posts
    392
    Quote Originally Posted by Fendmar89 View Post
    I've received the email, and started to sign up for everything needed to playtest, however, when signing into the creators page, I'm told my account is temporarily suspended. If anyone has has similar issues, I'd like to hear about it. I suppose I'll be waiting until monday to hear about a possible resolution, still I'm hoping to be playtesting tomorrow, or as soon as possible. Thanks for any info or advice!
    I had the same issue. I'd forward your email to support@harmonixmusic.com and describe your problem. Basically, you're not in the system as a Beta member, but if you got that email you should be, so there's clearly an error. They should be able to correct it.

  3. #3
    Community Playtester
    Join Date
    Nov 2007
    Location
    Orlando, FL
    Posts
    17,333
    Quote Originally Posted by Charron View Post
    I had the same issue. I'd forward your email to support@harmonixmusic.com and describe your problem. Basically, you're not in the system as a Beta member, but if you got that email you should be, so there's clearly an error. They should be able to correct it.
    Before you go emailing them about it, try waiting 12-24 hours for your account to be activated. That's about how long I had to wait for my Beta account to be activated a few months ago when I joined. And that generic support email address isn't the one you should use for this anyway. You should be replying to the same one that sent you the initial playtesting email.
    Last edited by davidshek; 01-09-2010 at 10:18 PM.

    Order Status - Tranferred from regional warehouse to central carrier shipping hub

  4. #4
    Road Warrior
    Join Date
    Jun 2008
    Location
    Amarillo, TX
    Posts
    4,898
    I got my email and set everything up just fine. Got my GT linked too. Just gotta wait until Tuesday to get my XNA account and I will be in business. (I won't have the funds until then)
    Kario Charts - Charting Uncharted Territory

  5. #5
    Your Ever Rocking RBN Forum Guru
    Join Date
    Mar 2008
    Location
    South Pasadena, CA
    Posts
    3,060
    Actually, if you need to send an email use creators_support@rockband.com so it'll go to the specific people who handle RBN.

  6. #6
    I've got all that, just cant get XNA and Rockband 2 to work. Says I dont have an account and i just bought one. Tried tranfering a song to try it out and now computer wont find my xbox.

  7. #7
    Your Ever Rocking RBN Forum Guru
    Join Date
    Mar 2008
    Location
    South Pasadena, CA
    Posts
    3,060
    Quote Originally Posted by Coomey View Post
    I've got all that, just cant get XNA and Rockband 2 to work. Says I dont have an account and i just bought one. Tried tranfering a song to try it out and now computer wont find my xbox.
    You'll be able to get into Audition Mode, it might just take a few hours for it to "recognize" that you now have a premium account.

  8. #8
    No luck so far...I'm told the account is temporarily suspended. I've got Magma, the XNA account, and all the network stuff figured out, but the creators account is all that's keeping me from a mountain of songs needing tested. I'm using the same info i use on this site to sign in, so I assume I'm just not in the creators system yet. I guess ill have to wait until Monday to get it solved. Shame another semester of classes starts the same day.

  9. #9
    Road Warrior
    Join Date
    Feb 2008
    Location
    Philadelphia
    Posts
    1,254
    I'm still impatiently waiting for my email.
    Ozone Entertainment: RBN Authoring
    Check out what we're working on:
    http://www.rockband.com/forums/showthread.php?t=190792

  10. #10
    Unofficial
    Join Date
    Feb 2008
    Location
    Where the lines overlap...
    Posts
    16,909
    hopefully I don't run into any problems today! I'm ready to get started
    I Am King Tony - "Stereo Stereo" available on RBN!
    rockband.com/songs/UGC_5004879


    IAmKingTony @ Facebook, YouTube, and Twitter


 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts