Playtesters-Anyone have trouble signing in?

[Fendmar89]

Well, I'm just waiting for support to get back to me on fixing my creators account. Then it's time to playtest. Is there any detailed explainations on how to link the 360 and Magma for communication? Could I use a router without internet connection, to just send between the computer and the 360, or could I more low tech, and just use an ethernet cord?

[davidshek]

Is there any detailed explainations on how to link the 360 and Magma for communication? Could I use a router without internet connection, to just send between the computer and the 360, or could I more low tech, and just use an ethernet cord?

No you cannot, the 360 must be connected to the Internet. While Magma does use your LAN (or WLAN if you're wireless) to transfer the actual file, your 360 must be connected to XBL so it can verify your XNA Premium membership. Without being able to do that, it won't even let you enter Audition Mode.

[Fendmar89]

Got a response from support. They told me they're working on solving the issue. I assume they could just create a new account and give that to me for signing into creators.rockband, but apparently it's takes some time to reset my "temporarily disabled" account. I guess no playtesting for me tonight...

[gunstarheroes777]

It seems once my paycheck is in on friday i should be good to go, since i'll have my XNA, no problems with my account any other way though.

[Fendmar89]

Ahh..Still no answers from support. It's been since Saturday since I got the initial email, and 24 hours since I've heard that they were "working on it". It shouldn't be too hard to enable a "temporarily disabled" creators account, should it?

[HMXThrasher]

Hey guys - our email support server (support@harmonix & creators_support) has been down since last night making it impossible for us to reply to support emails. Hold tight and you'll hear from us once we're back up and running.

[GeneralGilliam]

I've had a problem too, not the same thing, but similar.
http://www.rockband.com/forums/showthread.php?t=180253

[Fendmar89]

Thrasher- Thanks for the update! It's the mods getting back to us letting us know what's happening that really shows how you guys care for the community. I'm glad to hear things are getting back to normal, and I'll be waiting for my update soon.

[MPPMike]

Hey guys - our email support server (support@harmonix & creators_support) has been down since last night making it impossible for us to reply to support emails. Hold tight and you'll hear from us once we're back up and running.

Is this still the case? I've sent 2 emails on 1/11 and 1/15, and have received no response. I'm still getting the "error 500" message when I try to sign in to the creator site.