DLC Content Missing from PS3 EU store

[hmxhenry]

Seems like SCEE (or Harmonix) should replace some of their staffmembers,
since the European PS store seems to be a constantly ongoing problem!

We have had some of our top producers working this for the last few years. Those same producers were able to manage content with Microsoft, Sony America, Nintendo, Nintendo Europe, etc. without issue. Trust me, our team isn't the issue.

We'll keep trying to manage the chaos as best we can.

[nuttzo31]

It appears that SCEE has pulled this content until they're able to correct the pricing and listing mistakes. That may mean that the pack is not currently available, but keep posted and it should be up shortly if all goes well.

It's funny how SCEE are quick to act when a pricing error is costing them money but will drag their feet or refuse to fix other pricing errors and issues when the loyal customer is out of pocket.

[Ste1nar]

We have had some of our top producers working this for the last few years. Those same producers were able to manage content with Microsoft, Sony America, Nintendo, Nintendo Europe, etc. without issue. Trust me, our team isn't the issue.

We'll keep trying to manage the chaos as best we can.

And, THANK YOU for that!!!
It gets quite frustrating for us PS3 users in Europe that some incompetent staff at SCEE keeps screwing up for us time after time, and taking weeks and months to fix their errors!

Keep up your good work!

[TheGaruro]

are there further information when we can lay our hands on the Killswitch Engage Pack ?

I'm starting to get grumpy @Sony to be honest --_--

[hmxhenry]

are there further information when we can lay our hands on the Killswitch Engage Pack ?

I'm starting to get grumpy @Sony to be honest --_--

Just got an update this morning. Here are the tentative dates they provided.

The Killswitch Engage pack is expected to come out on 8/15. There is a chance it will make it into the store by 8/8, but the later date seems more likely.

The End of Heartache should come out on 8/22.

These are just the most recent dates we have been provided, and nothing is set in stone. We'll post an update if we hear of any rescheduling.

[Tykki-Teme]

I hope Sony doesn't screw up anything with the Blitz release. I can tolerate their occasional DLC fails, but if the game were to be delayed, that would really suck. Now that I said it, I better go and knock wood.

[Ste1nar]

Just got an update this morning. Here are the tentative dates they provided.

The Killswitch Engage pack is expected to come out on 8/15. There is a chance it will make it into the store by 8/8, but the later date seems more likely.

The End of Heartache should come out on 8/22.

These are just the most recent dates we have been provided, and nothing is set in stone. We'll post an update if we hear of any rescheduling.

Any news of the "Don't Know What You Got Til It's Gone" pro upgrade some of us bought more than 3 months ago?

[Ryoandr]

I don't know if it was mentionned before, but many titles don't appear when browsing the PS store. If you search for the title, they do appear and are buyable.
I had this with :
Under cover of darkness
Helena beat
Island in the sun

And I'm sure there are many other. It seems after a week, they drop from the recent list but fail to be listed in the normal lists.
this is on the french PS Store.

[hmxhenry]

Any news of the "Don't Know What You Got Til It's Gone" pro upgrade some of us bought more than 3 months ago?

Last we heard was they were going to work on it. It's been a while since their last update.

I don't know if it was mentionned before, but many titles don't appear when browsing the PS store. If you search for the title, they do appear and are buyable.
I had this with :
Under cover of darkness
Helena beat
Island in the sun

And I'm sure there are many other. It seems after a week, they drop from the recent list but fail to be listed in the normal lists.
this is on the french PS Store.

Odd, I believe this is the first report I've heard for these songs. Just to clarify, is this the in game store? We can lean on SCEE to correct the in game store, but if it's the general PS store then that may be out of our control.


Also, we just got an update on the Pro guitar upgrade for "I Just Died In Your Arms Tonight" that released today. There was an early test version with missing practice sessions that was replaced on all other platforms except for SCEE. That means that the upgrade is available, purchasable and should play fine in normal gameplay... but if you're likely to play this song in the practice section then you may want to consider waiting for SCEE to replace with the correct version. At this point, that correction is likely a month away but we'll keep you updated. Again, this should only affect the practice sections.

[Hippie403]

Also, we just got an update on the Pro guitar upgrade for "I Just Died In Your Arms Tonight" that released today. There was an early test version with missing practice sessions that was replaced on all other platforms except for SCEE. That means that the upgrade is available, purchasable and should play fine in normal gameplay... but if you're likely to play this song in the practice section then you may want to consider waiting for SCEE to replace with the correct version. At this point, that correction is likely a month away but we'll keep you updated. Again, this should only affect the practice sections.

Whimper. I live in hope that one week, I will be able to buy the lone, solitary pro guitar track of the week without any problems, but I guess it's not going to be this week.