Fender Squier current status & availability - IMPORTANT INFO - HMX update to OP 6/27

[Jarr3tt88]

OK, it has been almost a full business week since Harmonix said they were in contact with Fender and looking for answers. Still no response? The only thing in my mind that would justify the lapse of time is marketing figuring out a spin and lawyers needing to approve the statement - and that statement is not 'this was all a big miscommunication.'

Why don't you be patient, HMX said they are working on it. You complaining isn't going to make them give a statement faster.

[GNFfhqwhgads]

OK, it has been almost a full business week since Harmonix said they were in contact with Fender and looking for answers. Still no response?

I'm sorry, how much experience do you have being a United States-based company that distributes products worldwide and trying to communicate with a worldwide company that is distributing your product, along with balancing your regular work output which has horribly shrunk due to the economy?

[Funk-n-stein]

I'm sorry, how much experience do you have being a United States-based company that distributes products worldwide and trying to communicate with a worldwide company that is distributing your product, along with balancing your regular work output which has horribly shrunk due to the economy?

Actually, my job is in partner relations from a technical standpoint between multinational hardware producers that OEM and resell each other's equipment. So I have a fair amount of experience in this area.

It doesn't take this long to get responses from a hardware partner in my experience unless lawyers are needed.

[Jarr3tt88]

Actually my job is in partner relations from a technical standpoint between multinational hardware producers that OEM and resell each other's equipment. So I have a fair amount of experience in this area.

I'm sure you do *rolls eyes*

[Funk-n-stein]

I'm sure you do *rolls eyes*

LOL, no I'm just making it up to impress a bunch of people on an internet forum.....

Why are people so defensive? I support Harmonix, but I don't think we are getting the full story, and as a consumer of the product in question, I have a vested interest.

[Sayburr]

The only thing in my mind that would justify the lapse of time is marketing figuring out a spin and lawyers needing to approve the statement - and that statement is not 'this was all a big miscommunication.'

Yeah, that is my present take on it also. Normally a simple phone call from one partner to the next would go something like this:

first partner: Hey, I am hearing that you are no longer making the product I need for my product, is that true?

second partner: Yes/No

I find it hard to believe that (assuming Monday was a day of rest after E3) in three full working days there is nothing to report... but, hey, maybe the second partner is on vacation, only that person can give an answer, and will not be back to hear voice mail until Monday... Then, that person will be dealing with calls in order from the previous week... it might be next Friday before we hear anything...

[Pitch-Black]

Actually, my job is in partner relations from a technical standpoint between multinational hardware producers that OEM and resell each other's equipment. So I have a fair amount of experience in this area.

It doesn't take this long to get responses from a hardware partner in my experience unless lawyers are needed.

Actually, they HAVE gotten responses from Fender. It's not like they're going to give us run-downs on this forum (or anywhere else, actually) of the conversations because it's simply not our business. They said they are looking at retailers. That's not a real simple task, nor a necessarily quick one; especially since they may be working on limited info. I also doubt it's Fender's priority #1. Plus, I'm sure HMX will want to have something truly definate before updating us again and that is gonna take a bit so they don't run the risk of misinforming us or accidentally giving us (or anybody else, including Fender) the wrong idea.

[conejita_diabla]

I guess what I don't understand is this - every person who's heard from Fender directly (and there have been a few now) has been told it's discontinued. So why do they have to "look at retailers"? What does that have to do with anything?

[Funk-n-stein]

Actually, they HAVE gotten responses from Fender. It's not like they're going to give us run-downs on this forum (or anywhere else, actually) of the conversations because it's simply not our business. They said they are looking at retailers. That's not a real simple task, nor a necessarily quick one; especially since they may be working on limited info. I also doubt it's Fender's priority #1. Plus, I'm sure HMX will want to have something truly definate before updating us again and that is gonna take a bit so they don't run the risk of misinforming us or accidentally giving us (or anybody else, including Fender) the wrong idea.

This is a reasonable response. I truly believe the stalling on this is coming from Fender not Harmonix, maybe I should have made that more clear. But not sure why they need to investigate retailers when many people have gotten communication straight from Fender that the product was discontinued. They are trying to paint it as a 3rd party retailer problem, but that's not quite right and further increases the confusion when there is evidence to the contrary.

[Funk-n-stein]

I guess what I don't understand is this - every person who's heard from Fender directly (and there have been a few now) has been told it's discontinued. So why do they have to "look at retailers"? What does that have to do with anything?

beat me to it