Problem with Blitz bought via Scratch & Match

[Billyraye]

I have spent the last 40 minutes of my life angrily trying everything I can to get dl songs for Blitz. I saw it was on sale today so I went and got a points card, downloaded the game. It goes into the reading my library, then it says connected to rock central. Press A. There is no prompt for downloading songs anywhere.

I have read a ton of the posts here, tried every work around I can find (recovering gamer tag, deleting files, clearing the cache, etc.). I am ready to throw a controller through the TV. Please help me!

[SheSaidSheSaid]

Did you check your download history?

[Billyraye]

Yes I checked my download history. All it has is the download for Rock Band Blitz.

[welshdragonsod]

Having exact same problem. Have tried everything suggested and still nothing.

[jibjqrkl]

Are you sure you're starting up the game with the same profile you downloaded it on?

[welshdragonsod]

Are you sure you're starting up the game with the same profile you downloaded it on?

Yes. Only got the one profile. like Billyraye says, cleared cache redownloaded etc but nothing...

[jibjqrkl]

weird, well anyway in that case I suggest you go to http://harmonixmusic.parature.com/ic...ort/splash.asp (which is a link to the HMX support site) and look for/make a ticket about it

These forums here are only for peer 2 peer support and seeing as you've tried pretty much everything here I doubt other users can still help you.

[welshdragonsod]

weird, well anyway in that case I suggest you go to http://harmonixmusic.parature.com/ic...ort/splash.asp (which is a link to the HMX support site) and look for/make a ticket about it

These forums here are only for peer 2 peer support and seeing as you've tried pretty much everything here I doubt other users can still help you.

Just awaiting a response. Personally, I think it's a glitch from buying it in the sales and specials app. Will post if I get it sorted. Thanks though.

[jibjqrkl]

Just awaiting a response. Personally, I think it's a glitch from buying it in the sales and specials app. Will post if I get it sorted. Thanks though.

yeah, might take a little while for a response, could be a few days actually. good luck

[hmxhenry]

Just want to chime in to let people know we're tracking this issue via the support portal that Jibs linked to a few posts up.

To confirm: Billyraye and Welshdragonsod, you both purchased RB Blitz for 800 MSP on the Xbox via the Scratch & Match game in the Sales & Specials app, correct?

The initial suspicion is that this has something to do with how Microsoft has hosted the game and soundtrack files as part of this sale offer, so we are reaching out to them for more info. If you've already emailed the support portal, we'll reply when we have more info, otherwise we'll post an update here as well. Thanks for your patience.