Problem with Blitz bought via Scratch & Match

[Billyraye]

Thank you everyone for the responses. hmxhenry, I can 100% confirm that I did buy Blitz through the Sales and Specials for 800 MSP. I will patiently wait for a reply here as I have not sent in a ticket yet (just got to check this while I am on lunch). Again thank you to the community for the quick responses.

[jibjqrkl]

Anytime, not like I got anything better to do anyway

[hmxhenry]

We've heard back from Microsoft confirming that the Scratch & Match promo was only partially propped. Blitz has 2 components, the game and the soundtrack, and the sale offer ID only points to the game part. We actually ran into the same problem just before Blitz launch, and they fixed it then, so they should be able to fix it now.

There may be a slight delay, but they're aware of the issue and they know that they've fixed it previously, which is all good news. I'll post when I know more.

[hmxhenry]

Exciting new development! It turns out Microsoft propped an entirely unique version of Blitz (same game but with different back end data) and they're unable to link this listing with the soundtrack.

They should be pulling RB Blitz from the Scratch & Match promo shortly, and we've been told Microsoft will be contacting all affected users with replacement codes for Blitz.

[welshdragonsod]

Exciting new development! It turns out Microsoft propped an entirely unique version of Blitz (same game but with different back end data) and they're unable to link this listing with the soundtrack.

They should be pulling RB Blitz from the Scratch & Match promo shortly, and we've been told Microsoft will be contacting all affected users with replacement codes for Blitz.

Great news that it's getting sorted! Thanks for your updates.

[TheGrayson]

Exciting new development! It turns out Microsoft propped an entirely unique version of Blitz (same game but with different back end data) and they're unable to link this listing with the soundtrack.

They should be pulling RB Blitz from the Scratch & Match promo shortly, and we've been told Microsoft will be contacting all affected users with replacement codes for Blitz.

Any update on this? I've been dealing with Microsoft support for 2 days now, doing all kinds of unistalling/reinstalling and cache wipes. They also had not heard of MS saying they'd give codes to those affected.

[Billyraye]

Sounds wonderful, I will keep checking to see when a fix is 100% ready to go . Again thank you for the prompt response, I am glad to find out I was not the problem.

[GalaKnight]

Are they going to return it so we can get it on discount?

[TheGrayson]

I dont know, but I paid 800msp almost a week ago for a demo. Harmonix wants me to contact Microsoft and they want me to contact Harmonix. I'm pretty sure we just get to eat this one. $10 isn't a lot of money to most I guess.

[Zashule]

I dont know, but I paid 800msp almost a week ago for a demo. Harmonix wants me to contact Microsoft and they want me to contact Harmonix. I'm pretty sure we just get to eat this one. $10 isn't a lot of money to most I guess.

Same here. I'm ticked. $10 may not seem like much, but I'm not able to get MS points very often due to my finances. Having a kid will do that to you.