This may be a coincidence but thought I'd put it out there just in case:
I had to contact the support site yesterday to get a replacement guitar sent since my strum bar stopped working correctly. I opted for the express method, which requires a credit card entry, since I want to speed up the process. Everything went very smoothly with the site. HOWEVER, this morning I was contacted by my bank wanting verification of a number of purchases that were made to the card yesterday AFTER the charge from EA (that I did NOT make). Somebody got my credit card info and attempted to make over $400 worth of purchases somewhere in India. The only use of this card in months was yesterday from the site (the site DID show a secure padlock) to process the express return option. Not saying that they got it from the EA site, BUT all the charges started appearing only a few hours after I made the transaction here. Be careful with your card!!!!