Support

Look here first if you’re having an issue – chances are, we’ve got it covered!

Top Questions

You guys need to get this band/this song into Rock Band / I have a song request!

Awesome! You can post your suggestions using the official song request feature on RockBand.com as many times as you want (meaning every time you think of another rockin’ band). This is the best possible way to get your song-request to count.

I have a problem with one of my instruments / Rock Band 2 disc / download code.

If you contact the Electronic Arts support center, the associates there will be able to walk you through the warranty replacement process or help troubleshoot your code and get you rocking again in no time.

How to contact EA:
EA (Rock Band) support phone number: (650) 628-1001
Web:http://support.ea.com/rockband

Why can’t I link my game to your website?

You’re in luck! We’ve come up with a simple step-by-step guide to linking your account for all systems.

Help! I just can’t seem to get the calibration right!

Because of the large variation in televisions and cables it can often be frustrating to find the calibration that works best for each set up. However, one of our developers has written an extensive guide to help everyone figure out the ideal settings on our forums.

Please peruse the thread and post follow-up questions in there and you should up and rocking again in no time!

I just bought Rock Band 2 for the Wii and I can’t find my 20 Free DLC code!

Good news! You don”t need a code to download Rock Band 2’s 20 Free DLC on the Wii. Just go to the online Music Store within the game and every song priced at 0 credits can be downloaded free of charge!

What is DLC and how do I get it?

DLC is short for downloadable content. These are songs you can purchase from your in-game music store to expand your Rock Band library. To buy DLC, just be sure that your console is hooked up to the internet, you have enough memory to store it, and money/points to make your purchases. Visit your in-game music store to browse, preview, and purchase the DLC available for your region and system.

You can view the full list of songs released as DLC to date right here on RockBand.com!

Help! My DLC is broken/doesn’t work/freezes!

If you’ve tried re-downloading the DLC in question and continue to experience issues, please send us a message with the following information:

• Do you have an Xbox 360, PlayStation 3, or Nintendo Wii?
• Have you recently replaced your console?
• Are you playing Rock Band 1 or 2?
• Do you have the latest patches and updates for both your game and console?

Game Registration

Register your copy of Rock Band 2 and receive an exclusive 20 song DLC pack!
Visit our registration site.

Compatibility

Wondering whether your instrument controller will work with our games? Chances are, it does!
Check out our comprehensive chart.

Song Requests

Let us know what you're dying to play!
Send us your song requests.

Song Ratings

You sure you want Junior singing that one?
A quick guide to what’s “family friendly” and what’s not..